Operational Risk Manager Jobs in Duluth, GA (NOW HIRING)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for executing on Global Payment Solutions (GPS) to drive adherence to enterprise-wide policies/standards and providing guidance to client teams when clients become financially challenged.

Key responsibilities include:

• Advise client teams when their clients become financially challenged; making recommendations to reduce treasury related credit limits or move to prefunding.

• Guide client teams of their responsibilities when their clients file bankruptcy and ensure bank's compliance with court documents.

• Facilitate communication and collaboration between the Enterprise Contract Management team and GPS Contract Enabler, Contract Manager, Contract Owner and Risk/Legal partners.

• Ensure deadlines and requirements of Enterprise Contract Management policy/standard are met by GPS and maintain quality files and documentation of Inventory, Risk summaries/non-standard approvals, QA QC, Framework, Contracts and Contract Risk Assessments

Responsibilities:

• Oversees the development, execution, and enhancement of reporting to allow Risk and business partners to effectively identify and manage risk

• Oversees the analysis of trends and oversees the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies

• Serves as a liaison between the data, technology, and reporting teams in support of strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met

• Oversees database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data

• Manages communications related to complex ad-hoc requests for information from both internal and external parties, ensuring requests are addressed

• Leads cross-functional strategic efforts to remediate data quality issues

• Provides oversight of relevant systems andassures controls are operating effectively based on feedback received from the control checks and reviews

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Banking experience, with credit/risk background and/or GPS or equivalent experience

• Intellectually curious, ability to think outside of the box

• Strong analytical, risk mindset and able to debate, escalate and recommend solutions to issues

• Strong project management and process skills, able to handle full workload with tight deadlines

• Excellent analytical, verbal and written communications skills and is comfortable representing the bank in communications with associates, internal/external counsel and with all levels of management

• Strong acumen of excel, co-pilot, sharepoint and other approved platforms/tools to bring operational efficiencies into role

• Proven organizational skills with keen ability to prioritize workload while managing unplanned urgent requests.

Desired Qualifications:

• Technology saavy with coding ability

• Ability to develop executive level presentations

• Juris Doctor or Paralegal experience with strong understanding of business contract legal terms

• Broad knowledge of and comfort working with complex legal documentation

Skills:

• Performance Management

• Project Management

• Regulatory Relations

• Risk Management

• Stakeholder Management

• Business Acumen

• Continuous Improvement

• Issue Management

• Risk Analytics

• Technical Documentation

• Adaptability

• Attention to Detail

• Business Intelligence

• Data Visualization

• Data and Trend Analysis

Shift:

Hours Per Week: