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Operational Manager Jobs in Dearborn, MI (NOW HIRING)

Operations Manager

Birmingham, MI · On-site

$70K - $130K/yr

This is a 24/7 operational role . Incoming client work orders must be acknowledged and responded to ... Manage inbound emergency restoration work orders from nationwide clients * Respond to new work ...

Operations Manager

Southfield, MI · On-site

$19 - $29/hr

Operations Manager We're building a world of health around every individual shaping a more ... operational and service improvement 2. Customer Service Assist customers with their questions ...

New

Operations Manager

Birmingham, MI · On-site

$70K - $130K/yr

This is a 24/7 operational role . Incoming client work orders must be acknowledged and responded to ... Manage inbound emergency restoration work orders from nationwide clients * Respond to new work ...

The Operations Manager I is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the ...

The Operations Manager I is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the ...

New

The Operations Manager I is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the ...

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling three major parts of the business: Financial, Customer Retention and your Team. You will meet with ...

The successful candidate will drive operational excellence through safety, quality, productivity, cost management, continuous improvement, and team development initiatives. Key Responsibilities

Operations Manager

Warren, MI · On-site

$160K/yr

Leadership role with significant operational impact A growing manufacturing organization is seeking an experienced Operations Manager to lead plant operations and drive performance across production ...

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Grosse Ile, MI · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Royal Oak, MI · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Belleville, MI · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Southfield, MI · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

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Operational Manager information

See Dearborn, MI salary details

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How much do operational manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for operational manager in Dearborn, MI is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.31 per hour, depending on experience, location, and employer.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What cities near Dearborn, MI are hiring for Operational Manager jobs?

Cities near Dearborn, MI with the most Operational Manager job openings:

Infographic showing various Operational Manager job openings in Dearborn, MI as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $42,489 per year, or $20.4 per hour.

Operations Manager

Birmingham, MI • On-site

NATIONS DRY OUT
Construction • 51 - 200 employees

$70K - $130K/yr

Full-time

Re-posted 12 days ago


Job description

 

 

 

 

 

 

Restoration Operations Manager

Location: Remote (work from home)
Employment Type: Full-Time
Compensation: Base salary is $70,000 annually, total expected annual comp at plan with commission is ~130k.

About Nations Dry Out

Nations Dry Out is a nationwide commercial restoration company providing water mitigation, fire restoration, hazmat, trauma cleanup, environmental services, and reconstruction solutions to Fortune 500 companies across all 50 states. Our mission is to move beyond being a vendor and become a trusted restoration partner by delivering exceptional service and being the first choice for mitigation and restoration needs.

Position Overview

We are seeking an experienced, highly motivated Operations Manager to lead and support our internal Project Managers and subcontracted restoration teams nationwide. This role oversees water mitigation, mold remediation, asbestos abatement, reconstruction, and other commercial restoration projects while ensuring exceptional client service, operational efficiency, and project success.

The Operations Manager is responsible for managing client work orders, coordinating nationwide resources, maintaining Service Level Agreements (SLAs), developing job scopes and proposals, and ensuring projects are completed accurately, efficiently, and on time.

This is a 24/7 operational role. Incoming client work orders must be acknowledged and responded to within five (5) minutes of receipt. There are no exceptions to this expectation. As the role evolves, rotating after-hours and weekend coverage may be implemented; however, the initial and ongoing expectation is that the Operations Manager always remains available and responsive outside of approved vacation.

 

Work Expectations & Training

Successful completion of the company's required training program is a condition of employment.

Key Responsibilities

  • Manage inbound emergency restoration work orders from nationwide clients
  • Respond to new work orders immediately (within five minutes)
  • Assign and allocate work orders to Project Managers and subcontractor partners
  • Coordinate restoration projects across all 50 states
  • Maintain daily written and verbal communication with clients
  • Ensure Service Level Agreement (SLA) compliance and client satisfaction
  • Monitor project progress and ensure timely completion of all deliverables
  • Develop job estimates, quotes, and proposals
  • Review project documentation for accuracy and completeness
  • Analyze operational performance and financial data
  • Support budgeting, forecasting, and cost management initiatives
  • Troubleshoot operational challenges and develop effective solutions
  • Lead, coach, and support Project Managers and subcontracted teams
  • Maintain accurate job records and operational documentation
  • Ensure quality standards, safety requirements, and company procedures are followed
  • Collaborate with internal departments to improve operational performance
  • Deliver exceptional customer service while managing multiple priorities simultaneously

Qualifications

Required

  • Hands-on restoration field experience with the ability to effectively lead field teams and Project Managers
  • Minimum of 5 years of operations management and/or project management experience
  • Bachelor's degree or equivalent combination of education and relevant experience
  • Experience in one or more of the following industries:
    • Commercial restoration
    • Residential restoration
    • Insurance claims management
  • General familiarity of building systems and trades, including:
    • Electrical