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Operational Director Jobs in Baltimore, MD (NOW HIRING)

Proud Moments

CenterAdministrative Director

Bowie, MD

$75K - $85K/yr

We're looking for a dynamic and results-driven Center Operations Director - ABA Services (Non-clinical leadership role) to oversee the day-to-day management and strategic growth of our Bowie, MD ...

Proud Moments

CenterAdministrative Director

Bowie, MD

$75K - $85K/yr

We're looking for a dynamic and results-driven Center Operations Director - ABA Services (Non-clinical leadership role) to oversee the day-to-day management and strategic growth of our Bowie, MD ...

ArmadaCare, LLC

Sales Operations Director

Timonium, MD · On-site

$115 - $125/hr

The Sales Operations Director is a full-time position that is responsible for leading, coaching, and scaling high performing Inside Sales and Sales Support teams to consistently achieve revenue ...

New

Proud Moments

Center Administrative Director

Bowie, MD · On-site

$75K - $85K/yr

We're looking for a dynamic and results-driven Center Operations Director - ABA Services (Non-clinical leadership role) to oversee the day-to-day management and strategic growth of our Bowie, MD ...

Pwc

Sales Strategy and Operations Director

Baltimore, MD · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Customer Management Level Director & Summary The Opportunity As a Sales Strategy and Operations Director, you will specialize in providing consulting ...

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Showing results 21-40

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Operational Director information

See Baltimore, MD salary details

$33.8K

$107K

$178.4K

How much do operational director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for operational director in Baltimore, MD is $106,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,600.00 per year, depending on experience, location, and employer.

What is an operational director?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.

What are the key skills and qualifications needed to thrive as an operational director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.

What are some common challenges faced by operational directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

What are the most commonly searched types of Operational jobs in Baltimore, MD?

The most popular types of Operational jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Operational Director jobs?

Cities near Baltimore, MD with the most Operational Director job openings:

Operational Director jobs near you
Infographic showing various Operational Director job openings in Baltimore, MD as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $106,995 per year, or $51.4 per hour.

Customer Experience Restaurant Director

Chick-fil-A

Chester, MD • On-site

$71K - $80K/yr

Full-time

Re-posted 5 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,610 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

Job Title: Operations Director

Company: Chick-fil-A Kent Island

Location: Kent Island, Maryland

Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.

Responsibilities:

  • Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality
  • Drive-thru execution
  • Monitor and manage food and labor costs to ensure profitability and efficiency
  • Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness
  • Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff
  • Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion

Requirements:

  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.

Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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