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Operational Account Manager Jobs in Royston, GA (NOW HIRING)

tbg

Janitorial Account Manager

Hartwell, GA · On-site

Schedule: Full-Time, Monday - Friday with operational oversight (4:00 AM - 8:00 PM coverage window ... What You'll Do / Key Responsibilities As the Janitorial Account Manager , you will serve as the ...

tbg

Janitorial Account Manager

Hartwell, GA · On-site

Schedule: Full-Time, Monday - Friday with operational oversight (4:00 AM - 8:00 PM coverage window ... What You'll Do / Key Responsibilities As the Janitorial Account Manager , you will serve as the ...

tbg

Janitorial Account Manager

Hartwell, GA · On-site

Schedule: Full-Time, Monday - Friday with operational oversight (4:00 AM - 8:00 PM coverage window ... What You'll Do / Key Responsibilities As the Janitorial Account Manager , you will serve as the ...

The Budd Group

Janitorial Account Manager

Hartwell, GA · On-site

Schedule: Full-Time, Monday - Friday with operational oversight (4:00 AM - 8:00 PM coverage window ... What You'll Do / Key Responsibilities As the Janitorial Account Manager , you will serve as the ...

DHD Consulting

Sales Account Manager

Commerce, GA

Support management with sales forecasting and operational reporting Qualifications * Bachelor ... account management, customer service, or commercial operations * Experience in automotive, battery ...

DHD Consulting

Sales Account Manager

Commerce, GA

Support management with sales forecasting and operational reporting Qualifications * Bachelor ... account management, customer service, or commercial operations * Experience in automotive, battery ...

ANTONIO SOFO & SON

Outside Account Manager

Athens, GA · On-site

Outside Account Manager - Lawrenceville GA Food/Restaurant Sales Our account managers have one of ... Pizzeria management/operations experience preferred. * Food Sales/Manufacturing experience ...

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Operational Account Manager information

See Royston, GA salary details

$25K

$55.8K

$89.9K

How much do operational account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for operational account manager in Royston, GA is $55,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

What job categories do people searching Operational Account Manager jobs in Royston, GA look for?

The top searched job categories for Operational Account Manager jobs in Royston, GA are:

Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in Royston, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,837 per year, or $26.8 per hour.

Janitorial Account Manager

tbg

Hartwell, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position Overview

  • Pay: Competitive Salary

  • Benefits: God-honoring company; Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day); Medical, Dental, and Vision plan options; Life, Accident, and Disability Insurance; HSA/FSA; 401(k) Match; Career Advancement; Free Online Classes; Mental Health & Financial Support; Pay on Demand + Cash Back; English/Spanish Learning.

  • Location/Work Type: On-site in Hartwell, GA (30643) | Local travel required (Includes a company take-home vehicle)

  • Schedule: Full-Time, Monday – Friday with operational oversight (4:00 AM – 8:00 PM coverage window) and flexibility for occasional events

  • Requirements/Qualifications:

    • 2-5 years of management or leadership experience (janitorial, facilities, food service, or hospitality experience preferred)

    • Associate's degree or higher preferred

    • Ability to pass standard background checks and required security screening

    • Strong interpersonal skills with a patient, customer-first mindset

    • Valid driver’s license

  • Perks: Company take-home vehicle, company laptop & phone, clear operational ownership of a tight-knit client account, full field leadership support

About The Budd Group Culture

The Budd Group is a family-owned, God-honoring facility services company that has been delivering excellence for over 50 years. We believe in taking care of our people, serving our local communities, and building lasting relationships through trust and exceptional service.

What You’ll Do / Key Responsibilities

As the Janitorial Account Manager, you will serve as the primary operational leader and Custodial Account Manager for a premier client account in Hartwell, GA. You will direct daily cleaning operations across 5 local facilities, leading a dedicated team of 29 employees.

  • Serve as the primary point of contact for client leadership, acting as a trusted Janitorial Account Manager who prioritizes customer service, trust, and proactive communication.

  • Oversee daily facility operations, implementing work schedules, job cards, and regular quality assurance inspections to maintain high standards across all locations.

  • Lead, mentor, and support an integrated team of frontline cleaners, leads, and roving staff, ensuring proper onboarding, safety compliance, and team development.

  • Direct budget compliance, job cost reviews, payroll management, and smooth execution of special project work or event coverage.

  • Work closely with regional leadership and trainers to support operational excellence as an effective Operations Facilities Manager.

What You Bring To The Team

  • Leadership Experience: Strong background as a Janitorial Account Manager, operations manager, or supervisor in janitorial, facilities, or service-based industries.

  • People-First Approach: Outstanding communication and interpersonal skills—you excel at coaching staff, building trust, and maintaining strong client relationships.

  • Operational Drive: Skilled at managing work schedules, conducting quality control audits, and maintaining accountability across multiple site locations.

  • Adaptability & Patience: Comfortable managing a roving workforce, maintaining strong community ties, and responding promptly to client needs.

Why Work For The Budd Group?

  • Culture First: A supportive, God-honoring work environment focused on family values and community impact.

  • Compensation Package: Competitive annual salary with a company take-home vehicle, laptop, and phone provided.

  • Comprehensive Benefits: Generous paid time off, 401(k) matching, great healthcare options, and continuous professional development programs.

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