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Operation Service Manager Jobs in Washington (NOW HIRING)

Sunbelt Rentals

Service Manager

Laurel, MD

$74K - $88K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ... Handles customer complaints regarding equipment condition or operation. Promote safety awareness ...

New

Alsco Inc.

Service Manager

Alexandria, VA · On-site

The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM ... We provide exceptional service and create solutions that strengthen our customers' operations. At ...

Alsco Inc

Service Manager

Alexandria, VA

$90K/yr

The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM ... We provide exceptional service and create solutions that strengthen our customers' operations. At ...

Orkin

Service Manager

Columbia, MD

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

The Pete Store LLC

Service Manager

Hyattsville, MD · On-site

$90K - $120K/yr

Hires, trains, motivates, counsels, and monitors the performance of all service department staff ... Prepares pricing guides and maintenance menus for frequent labor operations. * Handles customer ...

Orkin

Service Manager

Bowie, MD

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

Orkin

Service Manager

Odenton, MD

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

Orkin LLC

Service Manager

Forestville, MD · On-site

$65K - $75K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

Orkin

Service Manager

Lanham, MD

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

Orkin

Service Manager

District Heights, MD

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

Orkin

Service Manager

Columbia, MD · On-site

$65K - $75K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

Trek Bicycle

Service Manager

Rockville, MD · On-site

$15K/mo

Job Location Trek Store Rockville Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

Trek Retail Corporation

Service Manager

Rockville, MD · On-site

$15K/mo

Job Location Trek Store Rockville Summary As Service Manager, you'll be the operations lead for your store's Service Center--and you'll be the one who's ultimately accountable for all decisions ...

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Showing results 41-60

All JobsOperation Service JobsOperation Service Manager JobsOperation Service Manager Jobs in Washington

Operation Service Manager information

What is the difference between Operation Service Manager vs Service Coordinator?

AspectOperation Service ManagerService Coordinator
Required CredentialsBachelor's degree in business, management, or related field; often certifications in operations or service managementHigh school diploma or associate degree; customer service or administrative certifications beneficial
Work EnvironmentOversees multiple teams, manages operations, and ensures service delivery efficiencyCoordinates service appointments, communicates with clients and technicians, and handles scheduling
Employer & Industry UsageCommon in industries like manufacturing, logistics, and facilities managementTypically found in service industries such as HVAC, plumbing, and appliance repair

The Operation Service Manager focuses on overseeing overall service operations, managing teams, and ensuring efficiency. In contrast, the Service Coordinator handles scheduling, customer communication, and day-to-day client interactions. Both roles are essential but differ in scope and responsibilities within service organizations.

What does an operation service manager do?

An operations service manager oversees the delivery of services within an organization, ensuring efficient processes, customer satisfaction, and team coordination. They often manage staff, monitor performance metrics, and implement improvements, typically requiring strong leadership, communication skills, and familiarity with operational tools. The role may also involve scheduling, reporting, and maintaining quality standards.

What cities in Washington are hiring for Operation Service Manager jobs?

Cities in Washington with the most Operation Service Manager job openings:

Operation Service Manager jobs near you

Service Manager

Laurel, MD

Sunbelt Rentals
Consumer Goods and Commercial Equipment Rental Services • 10K+ employees
Learn more about Sunbelt Rentalsexternal

$74K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Sunbelt Rentals rating

7.6

Company rating: 7.6 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Service Manager
Are you seeking an entrepreneurial, empowering workplace that allows you to:
Develop a career track
Leverage your current skills while developing new skills
Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Manager. As a Service Manager, you willmanage the servicing of company and customer equipment in a timely and effective manner.
DUTIES & RESPONSIBILITIES
Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Provides training and assistance to staff mechanics.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Evaluates all equipment after repairs, maintenance or safety checks.
Documents equipment status before and after rental.
Handles customer complaints regarding equipment condition or operation.
Promote safety awareness
Perform quality control checks
Update, maintain and keep organized equipment service records
Create, update, close and bill work orders
File warranty claims in a timely fashion
Commission New Equipment
Order parts, return parts, and perform parts inventory
Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report
Perform other duties assigned as assigned by the manager.
QUALIFICATIONS
Valid driver's license
Extensive experience in the repair and maintenance of self-propelled platforms and lifts
Knowledge of work planning and scheduling and other supervisory activities
Strong understanding of equipment capabilities and safety requirements.
Clear perspective of maintenance and repair issues in the industry
Planning and management experience
Computer literacy
Reporting experience
Inventory management experience
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $74,509.00 - 88,479.20

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental and Vision plans

  • 401(k) Match

  • Volunteer time off

  • Short-term and long-term disability

  • Accident, Life and Travel insurance, as well as flexible spending

  • Tuition Reimbursement Options

  • Employee Assistance Program (EAP)

  • Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

  • 12-25 vacation days depending on years of service

  • 5 sick days

  • 6 holidays

  • 2 half day holidays

  • 2 floating holidays

  • 1 inclusion day

  • 1 volunteer day


Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.

What Sunbelt Rentals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sunbelt Rentals

Sourced by ZipRecruiter

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Industry

Consumer goods and commercial equipment rental services

Company size

10,000+ Employees

Headquarters location

Fort Mill, SC, US

Year founded

1983

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