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Operating General Manager Jobs in Texas (NOW HIRING)

What you'll doAs a Restaurant General Manager, you will build, coach, manage and develop teams from ... Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and ...

Why Wendy's As a Restaurant General Manager, you will build, coach, manage and develop teams from a ... Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and ...

Operating Partner/General Manager

Gilmer, TX · On-site

$47K - $65K/yr

Operating Partners report to the Area Manager. Operating Partners are coaches and mentors who ... Strong general knowledge of the organization and its functions * Strong general knowledge of ...

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Operating General Manager information

What is an operating general manager?

Operating General Managers are senior leaders responsible for overseeing the daily operations of a business, division, or facility. They develop and implement strategies to improve efficiency, manage budgets, supervise staff, and ensure that business goals are met. Their role often includes coordinating between departments, analyzing performance metrics, and making decisions to drive growth and profitability. Operating General Managers typically report to executive leadership and play a key role in shaping company culture and operational standards.

What are the key skills and qualifications needed to thrive as an operating general manager?

To thrive as an Operating General Manager, you need strong leadership, financial acumen, and operational management skills, often supported by a degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, budgeting tools, and industry-specific software is typically required. Exceptional communication, problem-solving abilities, and the capacity to motivate teams are vital soft skills in this role. These competencies are crucial for driving organizational efficiency, ensuring profitability, and leading teams to achieve strategic goals.

What are the most common challenges faced by operating general managers, and how can they effectively address them?

Operating General Managers often encounter challenges such as balancing strategic decision-making with daily operational demands and managing cross-functional teams with diverse priorities. Success in this role requires strong communication, adaptability, and organizational skills to align team efforts with company goals. Proactively building relationships with department heads and implementing clear processes can help streamline operations and foster a collaborative work environment. Regularly reviewing performance metrics also enables timely identification and resolution of issues, supporting sustained business growth.

What is the difference between Operating General Manager vs Operations Manager?

AspectOperating General ManagerOperations Manager
ResponsibilitiesOversees multiple departments, strategic planning, and overall business performanceManages daily operations within a specific department or area
CredentialsTypically requires extensive experience, leadership skills, and sometimes advanced degreesRequires relevant experience and operational knowledge, often with a bachelor's degree
Work EnvironmentExecutive-level, cross-departmental, strategic focusOperational, team-focused, tactical focus
Industry UsageCommon in large organizations across various industriesUsed in companies of all sizes, especially in manufacturing, retail, and service sectors

The main difference between an Operating General Manager and an Operations Manager lies in scope and strategic involvement. The Operating General Manager oversees multiple departments and focuses on overall business performance, while the Operations Manager concentrates on daily operational tasks within a specific area. Both roles require operational knowledge, but the General Manager's role is broader and more strategic.

What cities in Texas are hiring for Operating General Manager jobs?

Cities in Texas with the most Operating General Manager job openings:

General Manager/ Operating Partner

Lantana, TX • On-site

Sonic Drive-In
Food and Beverage Stores • 10K+ employees

Full-time

Posted 8 days ago


Sonic Drive-In rating

4.6

Company rating: 4.6 out of 10

Based on 1,645 frontline employees who took The Breakroom Quiz


Job description

Position: General Manager/Operating Partner
Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor
Status: Exempt
Position Summary: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees.
Essential Job Duties:
  • Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
  • Manage drive-in employees' compensation levels pursuant to company guidelines
  • Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
  • Manage opening and/or closing duties
  • Handle and properly escalate guest issues/concerns
  • Handle and properly escalate employee issues/concerns
  • Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
  • Lead regular team meetings to ensure employees are focused on operational standards and guest service
  • Manage and maintain all drive-in recordkeeping
  • Prepare and maintain all necessary operational reports
  • Develop, implement, and manage action plans regarding local marketing and business performance
  • Ensure proper maintenance of drive-in and equipment
  • Supervise and manage vendor performance
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Manage regular cleaning and sanitation duties pursuant to operational standards
  • Regular attendance

ADDITIONAL DUTIES:
  • As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards
  • As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
  • Education
  • Required - High school diploma or equivalent
  • Preferred - Advanced studies in business, restaurant management, or related fields
  • Experience
  • At least three years of restaurant management experience (QSR preferred)
  • Experience running a restaurant shift without supervision
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge/Skills
  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, accounting, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

What Sonic Drive-In employees say

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