Convention Services Manager
$50K - $55K/yr
Maintains & logs all client communications in Opera. It is the responsibility of the Convention Services Manager to use Opera Cloud to keep in touch with clients through phone calls, emails, letters ...
$50K - $55K/yr
Maintains & logs all client communications in Opera. It is the responsibility of the Convention Services Manager to use Opera Cloud to keep in touch with clients through phone calls, emails, letters ...
$50K - $55K/yr
Maintains & logs all client communications in Opera. It is the responsibility of the Convention Services Manager to use Opera Cloud to keep in touch with clients through phone calls, emails, letters ...
Ann Arbor, MI · On-site
$50K - $55K/yr
It is the responsibility of the Convention Services Manager to use Opera Cloud to keep in touch with clients through phone calls, emails, letters and personal meetings. · Accurately forecast group ...
Quick apply
Ann Arbor, MI · On-site
$50K - $55K/yr
It is the responsibility of the Convention Services Manager to use Opera Cloud to keep in touch with clients through phone calls, emails, letters and personal meetings. · Accurately forecast group ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
Plymouth, MI · On-site
$15.25 - $19/hr
Prior experience with Opera PMS is desired. KNOWLEDGE, SKILLS AND ABILITIES * Strong knowledge and ability to use the Microsoft Office * Strong working knowledge of Opera PMS * Ability to maintain ...
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
Detroit, MI · On-site
$396K/yr
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
Detroit, MI · On-site
$396K/yr
With a rich automotive and musical history, the area also boasts a renowned Arts center (Detroit Institute of Arts), a major orchestra (Detroit Symphony Orchestra) and Opera House. Residents enjoy a ...
Southfield, MI · On-site
$20K - $24K/yr
Whether you see a show at Croswell Opera House, check out the Lenawee County Historical Museum, or spend the day at a vineyard and winery, you will love all that Adrian has to offer. Job Benefits ...
Southfield, MI · On-site
$20K - $24K/yr
Whether you see a show at Croswell Opera House, check out the Lenawee County Historical Museum, or spend the day at a vineyard and winery, you will love all that Adrian has to offer. Job Benefits ...
Novi, MI · On-site
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies Excellent customer service and interpersonal skills. Strong ...
Novi, MI · On-site
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies Excellent customer service and interpersonal skills. Strong ...
Novi, MI · On-site
$18 - $20/hr
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies * Excellent customer service and interpersonal skills. * Strong ...
Quick apply
Novi, MI · On-site
$18 - $20/hr
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies * Excellent customer service and interpersonal skills. * Strong ...
Novi, MI · On-site
$18 - $20/hr
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies * Excellent customer service and interpersonal skills. * Strong ...
Quick apply
Novi, MI · On-site
$18 - $20/hr
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies * Excellent customer service and interpersonal skills. * Strong ...
Novi, MI · On-site
$18 - $20/hr
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies * Excellent customer service and interpersonal skills. * Strong ...
Quick apply
Novi, MI · On-site
$18 - $20/hr
Experience using hotel property management systems (PMS), such as Opera or similar software, is an advantage. Skills and Competencies * Excellent customer service and interpersonal skills. * Strong ...
Southfield, MI · On-site
$30K - $36K/yr
Whether you see a show at Croswell Opera House, check out the Lenawee County Historical Museum, or spend the day at a vineyard and winery, you will love all that Adrian has to offer. Job Benefits ...
Southfield, MI · On-site
$30K - $36K/yr
Whether you see a show at Croswell Opera House, check out the Lenawee County Historical Museum, or spend the day at a vineyard and winery, you will love all that Adrian has to offer. Job Benefits ...
Southfield, MI · On-site
$30K - $36K/yr
Whether you see a show at Croswell Opera House, check out the Lenawee County Historical Museum, or spend the day at a vineyard and winery, you will love all that Adrian has to offer. Job Benefits ...
Southfield, MI · On-site
$30K - $36K/yr
Whether you see a show at Croswell Opera House, check out the Lenawee County Historical Museum, or spend the day at a vineyard and winery, you will love all that Adrian has to offer. Job Benefits ...
The Detroit Institute of Arts, the Detroit Symphony Orchestra, and a world-class opera house anchor a cultural core that rivals cities twice its size, while the Detroit River corridor and the region ...
The Detroit Institute of Arts, the Detroit Symphony Orchestra, and a world-class opera house anchor a cultural core that rivals cities twice its size, while the Detroit River corridor and the region ...
The Detroit Institute of Arts, the Detroit Symphony Orchestra, and a world-class opera house anchor a cultural core that rivals cities twice its size, while the Detroit River corridor and the region ...
The Detroit Institute of Arts, the Detroit Symphony Orchestra, and a world-class opera house anchor a cultural core that rivals cities twice its size, while the Detroit River corridor and the region ...
The Detroit Institute of Arts, the Detroit Symphony Orchestra, and a world-class opera house anchor a cultural core that rivals cities twice its size, while the Detroit River corridor and the region ...
The Detroit Institute of Arts, the Detroit Symphony Orchestra, and a world-class opera house anchor a cultural core that rivals cities twice its size, while the Detroit River corridor and the region ...
$10.95 - $11.99
1% of jobs
$11.99 - $13.02
3% of jobs
$13.02 - $14.06
6% of jobs
$14.06 - $15.10
12% of jobs
$15.30 is the 25th percentile. Wages below this are outliers.
$15.10 - $16.14
14% of jobs
The median wage is $16.98 / hr.
$16.14 - $17.18
17% of jobs
$17.18 - $18.22
15% of jobs
$18.89 is the 75th percentile. Wages above this are outliers.
$18.22 - $19.25
11% of jobs
$19.25 - $20.29
11% of jobs
$20.29 - $21.33
7% of jobs
$21.33 - $22.37
3% of jobs
$10
$17
$22
| Aspect | Opera | Stage Manager |
|---|---|---|
| Credentials | Typically requires a degree in music, theater, or related field; specialized training in opera production | Requires a background in theater, production, or stage management; often a degree or experience in theater arts |
| Work Environment | Operas, theaters, concert halls; often involves working with performers and production teams | Theater or performance venues; coordinating rehearsals, performances, and technical aspects |
| Industry Usage | Commonly used in classical music and opera companies | Used across theater, musical productions, and live performances |
Opera professionals focus on singing, musical direction, and production of operatic performances, while Stage Managers coordinate all aspects of live performances, including rehearsals and technical operations. Both roles require strong organizational skills but differ in their specific responsibilities and industry focus.
Opera careers include a variety of positions in and around an opera house. The opera singer is the most well-known position, but other roles involve helping manage the production, playing in the orchestra, marketing, casting, and producing materials for fundraising events. Most operatic roles involve a significant amount of coordination with other employees, particularly during performances, and you may start the planning process up to a year ahead of time. Office-based positions frequently use ticket and donor data to analyze trends, direct other employees to keep everything on-time, and purchase advertisements. Depending on your role, you may coordinate with non-profit companies or oversee interns.

$50K - $55K/yr
Full-time
Medical, Life, Retirement
Posted 9 days ago
Description
The Kensington Hotel has an opening for an experienced Convention Services Manager! Â We offer a wonderful benefits package with a generous bonus plan, Medical insurances, 401k w/ match, LTD, STD, and life insurance. Â Â A typical schedule is Monday - Friday 8:00am - 5:00pm, weekends as necessary. Â
Overall responsible for planning, organizing and managing the in-house details for all groups and University of Michigan catering only programs. Focuses on the execution of all aspects of event planning including coordination from BEOS, VIP needs, amenities, group resumes, and rooming lists.
Responsibilities:
Serve the on-site group and catering customers in a proactive manner, working with the logistics of group room blocks, food and beverage, meeting space and the billing process. After turnover is completed, CSM is the key point of contact for detailing, planning, day of execution and post event billing.
Review sales contracts as well as other important information, (i.e. room block cut off, special concessions and attrition clauses) and validate with client via turnover letter.
Responsible for prompt handling (within the business day) of incoming calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
Consults with representatives of client group or organization to plan details such as number of persons expected display space desired and food service schedule.
Have demonstrated knowledge with the ability to upsell clients while promoting a level of service equal to the stature of the facility.
Creates, reviews and distributes weekly group resumes and BEOs for all upcoming bookings in the next 14 days. Responsible for the overall accuracy and completion of these documents, as noted in the standard policies and procedures for Graham Hotels.
Maintains & logs all client communications in Opera. It is the responsibility of the Convention Services Manager to use Opera Cloud to keep in touch with clients through phone calls, emails, letters and personal meetings.
Accurately forecast group rooms and group food & beverage revenues for assigned groups and affiliated business.
Maintain GRC log audit monthly for accuracy and update accordingly for booking status per Sales Manager
Plans coordinates and implements special events and other meetings conferences and special projects.
May be expected to perform initial contract negotiations and vendor service agreements up sell food and beverage
Attend weekly internal meetings as dictated.
Ensure changes are communicated timely to impacted departments/operations leaders.
Works directly with Banquets and AV per clients' needs.
Coordinates and organizes Pre and Post Cons
Inspects rooms and displays for conformance to needs and desires of group.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Conduct hotel site inspections and client presentations.
Requirements
Must have prior experience in the hospitality industry and/or a bachelor's degree in hospitality management or a related field.
Must be proficient in Windows operating system and Microsoft Office Suite. Experience with Opera helpful
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Ability to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with customers, with high levels of patience, tact and diplomacy through negotiations and problem resolution
Ability to establish and maintain effective working relationships with associates and customers.
Ability to access and accurately input information using a moderately complex computer system.
Must have the ability to communicate in English.
Maintain a professional appearance and manner at all times.