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Opera Company Jobs in Massachusetts (NOW HIRING)

Bridge Point

Front Desk Agent - Opera system

Woburn, MA · On-site

$15.25 - $19.25/hr

Must have Opera system experience * Excellent verbal and written communication skills * Strong ... I authorize the Company and its agents to obtain and use such reports and understand that I will ...

Boston Ballet

Box Office Representative

Boston, MA · On-site

$17/hr

... Opera House Box Offices. The Box Office Representative maintains a high level of knowledge about the current season and the company, the venue, processing procedures and policies, and Tessitura ...

Boston Ballet

Box Office Representative

Boston, MA · On-site

$17/hr

... Opera House Box Offices. The Box Office Representative maintains a high level of knowledge about the current season and the company, the venue, processing procedures and policies, and Tessitura ...

The Atlas Hotel

Guest Experience Manager

Boston, MA · On-site

$19.75 - $22.25/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... Update guest profiles in Opera (PMS) with any preferences and observations. * Log guest issues in ...

The Atlas Hotel

Guest Experience Manager

Boston, MA · On-site

$70K - $75K/yr

The company utilizes industry-leading revenue management tools that efficiently identify and ... Update guest profiles in Opera (PMS) with any preferences and observations. * Log guest issues in ...

Olema Oncology

Director, Compensation

Boston, MA · On-site

$135K - $185K/yr

OPERA-02, our Phase 3 trial of palazestrant in combination with ribociblib in patients with ... As the company grows and prepares for commercialization, we are seeking our first dedicated ...

The Atlas Hotel

Guest Experience Manager

Boston, MA · On-site

$19.75 - $22.25/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... Update guest profiles in Opera (PMS) with any preferences and observations. * Log guest issues in ...

Olema Oncology

Director, Safety Sciences

Boston, MA · On-site

OPERA-02, our Phase 3 trial of palazestrant in combination with ribociblib in patients with ... All employees within our company play a unique and crucial role in our success, both in ...

The Atlas Hotel

Guest Experience Manager

Boston, MA · On-site

$19.75 - $22.25/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... Update guest profiles in Opera (PMS) with any preferences and observations. * Log guest issues in ...

Highgate Hotels L.P.

Guest Experience Manager

Boston, MA · On-site

$60 - $90/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... Update guest profiles in Opera (PMS) with any preferences and observations. * Log guest issues in ...

Highgate Hotels

Guest Experience Manager

Boston, MA · On-site

$19.75 - $22.25/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... Update guest profiles in Opera (PMS) with any preferences and observations. * Log guest issues in ...

RAFFLES

Reservations Coordinator

Boston, MA

Company Description Join the team responsible for crafting a fresh landmark that emphasizes ... Opera PMS, ORS, Ideas RMS, OTA Extranets. * Champion relationship with GRC and ensure call center ...

Canyon Ranch

Assistant Front Office Manager

Lenox, MA

$53K - $55K/yr

Ensure adherence to company policies, procedures, and safety standards. * Serve as Manager on Duty ... Proficient in property management systems (PMS), Opera, MS Office Suite, and/or other hospitality ...

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Opera Company information

What is an opera company?

An opera company is an organization dedicated to producing and performing operatic works, which are dramatic stage performances combining music, singing, and sometimes dance. Opera companies typically employ singers, musicians, directors, designers, and technical staff to bring operas to life for live audiences. They may operate as non-profit organizations or cultural institutions, often hosting a season of performances, community outreach, and educational programs. Many opera companies collaborate with orchestras and theaters to deliver high-quality productions. Their main goal is to preserve, promote, and innovate the art form of opera.

What are the key skills and qualifications needed to thrive in an opera company, and why are they important?

Success in an Opera Company typically requires formal vocal training, strong musicianship, and proficiency in multiple languages, often demonstrated through a music degree or conservatory education. Familiarity with industry-standard music notation software, stage management systems, and audio equipment is also beneficial. Outstanding teamwork, adaptability, and emotional intelligence help individuals collaborate effectively and handle the demands of live performance. These skills and qualities ensure high artistic standards, smooth production processes, and a compelling audience experience.

What are some common challenges faced when working in an opera company, and how can new team members prepare for them?

Working in an opera company often involves collaborating with a diverse team of performers, musicians, production staff, and administrators, which can present communication and scheduling challenges. Productions are typically complex and fast-paced, requiring flexibility and problem-solving skills to manage last-minute changes or technical issues. New team members can prepare by developing strong organizational habits, familiarizing themselves with the opera production process, and being open to feedback and teamwork. Being proactive and adaptable will help ensure a smooth integration into the dynamic environment of an opera company.

What is the difference between Opera Company vs Opera Director?

AspectOpera CompanyOpera Director
Primary RoleAn organization that produces and performs operas, including staff, performers, and management.Responsible for overseeing the artistic vision, staging, and overall production of specific opera performances.
Required CredentialsVaries; often includes arts management, music, or theater experience.Typically requires experience in directing, staging, and musical understanding, often with a background in theater or music.
Work EnvironmentOffice, rehearsal spaces, and performance venues.Rehearsal halls, performance venues, and production meetings.
Employer & Industry UsageOperatic organizations, arts institutions, cultural organizations.Opera companies, theater productions, arts organizations.

In summary, an opera company is the organization that hosts and manages opera productions, while an opera director is responsible for the artistic and staging aspects of specific performances within that organization.

What are popular job titles related to Opera Company jobs in Massachusetts?

For Opera Company jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Opera Company jobs in Massachusetts look for?

The top searched job categories for Opera Company jobs in Massachusetts are:

Opera Company jobs near you
Infographic showing various Opera Company job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Oracle OPERA Systems Administrator

Sonesta International Hotels Corporation

Newton, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

25th of 109 rated hotels

Job description

We're People People. Are you?
We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.
But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
The Oracle OPERA Property Management System (PMS) Administrator is responsible for the configuration, support, optimization, and lifecycle management of OPERA PMS across Sonesta's managed and franchise hotel portfolio. This role serves as the technical and functional subject matter expert for OPERA (both Oracle OPERA PMS and OPERA Cloud), ensuring system stability, standardized deployment, and alignment with Sonesta's hospitality technology strategy.
This individual will play a key role in driving consistency across properties, improving onboarding and offboarding processes for franchise hotels, and partnering closely with vendors, property teams, and internal stakeholders to enhance the PMS ecosystem and its integrations.
This individual combines technical expertise with operational insight, focusing on improving hotel business processes through system optimization. The Administrator plays a key role in delivering reliable system performance, resolving complex technical issues, and implementing enhancements that drive value for hotel teams, owners, and guests.
This is a hybrid role requiring three days per week in the office, based in either Newton, MA, or Orlando, FL.
What you'll be doing
Key Responsibilities
PMS Administration & Support
  • Administer, configure, and maintain OPERA PMS environments across managed and franchise properties
  • Serve as the primary escalation point for OPERA-related issues, ensuring timely resolution and root cause analysis
  • Manage user access, roles, permissions, and security configurations in alignment with IT policies
  • Monitor system performance, availability, and data integrity

Standardization & Process Improvement
  • Drive standardization of OPERA configurations, templates, and operating procedures across the portfolio
  • Identify inconsistencies across properties and implement scalable solutions to reduce variation
  • Develop and maintain SOPs, configuration guides, and knowledge base documentation
  • Partner with leadership to improve franchise onboarding and offboarding processes, reducing friction and variability

Integrations & Ecosystem Management
  • Support and coordinate integrations between OPERA and adjacent systems (CRS, POS, CRM, revenue management, payment platforms, etc.)
  • Collaborate with internal architecture and integration teams to ensure stable data flow and system interoperability
  • Troubleshoot interface issues and coordinate with vendors to resolve defects and improve performance

Vendor & Stakeholder Collaboration
  • Act as the liaison with Oracle Hospitality and third-party vendors for OPERA-related matters
  • Manage vendor tickets, escalations, and service delivery expectations
  • Build strong relationships with property-level stakeholders, franchisees, and corporate teams
  • Provide guidance and influence on PMS-related decisions, including upgrades, enhancements, and support model

Implementations & Upgrades
  • Support new hotel onboarding, conversions, and system implementations involving OPERA PMS
  • Participate in OPERA Cloud migration planning and execution
  • Assist in defining deployment standards, cutover strategies, and post-go-live support models
  • Ensure data readiness and configuration alignment during transitions

Training & Enablement
  • Provide training and support to property teams and internal users on OPERA functionality and best practices
  • Develop training materials and facilitate sessions for new system features or process changes
  • Act as a trusted advisor to operations teams on how to best leverage OPERA capabilities

Qualifications
Required
  • 4-7+ years of hands-on experience administering or supporting Oracle OPERA PMS including implementations, installations, migrations and accelerators
  • Hands-on experience with OPERA integrations (OHIP, OXI, IFC)
  • Experience with OPERA reporting and analytics tools
  • Strong understanding of hotel operations, including front desk, reservations, housekeeping, and night audit
  • Experience supporting PMS integrations and troubleshooting interface issues
  • Demonstrated ability to manage multiple properties or a multi-site hospitality environment
  • Strong problem-solving skills with the ability to diagnose and resolve complex system issues

Preferred
  • Familiarity with related hospitality systems (POS, CRS, CRM, RMS, payment systems)
  • Working knowledge of networking, virtual environments and additional PMS systems
  • Experience working in a franchise or mixed ownership model environment

Key Competencies
  • Operational Awareness: Deep understanding of how PMS supports hotel operations and guest experience
  • Standardization Mindset: Ability to drive consistency across a diverse and decentralized portfolio
  • Vendor Management: Comfortable holding vendors accountable and navigating escalations
  • Collaboration & Influence: Works effectively across IT, operations, and franchise stakeholders
  • Attention to Detail: Ensures accuracy in configuration, data, and system behavior
  • Adaptability: Thrives in a dynamic environment with evolving priorities and system landscapes

Anticipated Pay Range & Additional Job Information
Pay Range: $90,000 to $105,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific overall experience.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here's a snapshot of what we offer:
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA) with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation & Sick Time
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Company-Paid Short-Term & Long-Term Disability
  • Hospital Indemnity, Critical Illness & Accident Insurance
  • Educational Assistance
  • Sonesta Hotel Discounts (yes, you'll want to use these ✈️)
  • Additional Perks & Employee Discounts

Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

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