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Online Text Chat Operator Jobs in Ridgetop, TN (NOW HIRING)

Prominent operating facilities in Napa, CA and Chicago, IL, we have sales teams, event designers ... Service clients that participate in online chat and field questions* Answer phone calls to assist ...

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Online Text Chat Operator information

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$10

$17

$25

How much do online text chat operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for online text chat operator in Ridgetop, TN is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.52 per hour, depending on experience, location, and employer.

What is an online text chat operator?

An Online Text Chat Operator interacts with customers via text-based chat to provide support, answer inquiries, or engage in conversations. These roles are commonly found in customer service, sales, or entertainment industries. Operators typically follow company guidelines and scripts to ensure effective communication. The job requires strong typing skills, good grammar, and the ability to handle multiple conversations at once. It can often be done remotely, offering flexibility in work hours.

What are the typical daily responsibilities of an online text chat operator?

As an Online Text Chat Operator, your main responsibilities include responding promptly to customer inquiries via text-based chat, providing accurate information about products or services, and assisting with troubleshooting or resolving issues. You may also be required to document interactions, escalate more complex issues to appropriate team members, and maintain customer privacy and data security throughout each chat session. Additionally, operators often manage multiple chat conversations simultaneously, which requires strong organizational and multitasking skills. This role is typically part of a collaborative customer support team, where regular communication with supervisors and colleagues ensures seamless service delivery.

What are the key skills and qualifications needed to thrive in the online text chat operator position, and why are they important?

To thrive as an Online Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and attention to detail, often demonstrated by prior customer service or administrative experience. Familiarity with live chat platforms, CRM systems, and basic computer literacy are typically required, and some employers may offer or prefer specific training or certifications in customer support tools. Patience, problem-solving, and the ability to multitask while maintaining a professional tone are important soft skills in this role. These skills ensure clear, efficient, and positive interactions with customers, which supports both customer satisfaction and company goals.

What cities near Ridgetop, TN are hiring for Online Text Chat Operator jobs?

Cities near Ridgetop, TN with the most Online Text Chat Operator job openings:

Line Cook - Luke's 32 Bridge

TC Restaurant Group

Nashville, TN • On-site

$20 - $22/hr

Part-time

Re-posted 14 days ago


TC Restaurant Group rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

POSITION SUMMARY: The primary function of the Line Cook role is to prepare ingredients and maintain stations used in the cooking process while ensuring the kitchen remains clean, sanitized, and operating safely. Responsibilities include prepping food for frying, sauteing, and grilling; monitoring cooking processes to ensure food is prepared to the appropriate standards; and maintaining kitchen equipment, including fryers, grills, and other cooking appliances, to ensure proper and safe operation.

The ideal candidate demonstrates reliability by arriving to work on time, assisting fellow kitchen staff as needed, and consistently following all sanitary, safety, and health-related protocols. All duties are to be performed in accordance with Company policies, practices, and procedures, within the framework of TC Group principles.

ESSENTIAL FUNCTIONS/SKILLS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Reports to work on time and is on the prep station as indicated on the work schedule time.

- Correctly seasons, cooks, and plates all entrees (meat, poultry, and seafood) and ensures that all food is prepared and served up to standards of quality, presentation, and timing. Ensures food is never held on the line.

- Assists the Chefs in cutting meat; when cutting meat, follows the specifications, quality standards and procedures

- Prepares broiled, fried, and baked food items in accordance with kitchen needs

- Preps all food to ensure that all items are prepared according to company specifications, recipes, procedures, plate presentation and quality standards

- Correctly prepares vegetables for salads; portions and plates salads and desserts and ensures that all food is prepared and served up to TCRG standards of quality, presentation, and timing

- Rotates and restocks all pantry food items, condiments, plateware, small wares, equipment, and supplies throughout the shift to ensure sufficient stock and back-up levels for the demands of the business

- Checks, prior to the start of the shift, the par and stock levels of all salad ingredients, cold appetizers, dessert items, condiments, garnishes, equipment, chilled plates, and other service plateware and small wares to ensure sufficient quantity for the demands of the business. Maintains sufficient back-up par levels - Perform various job duties that will include operation of fryer, broiler, and oven top in accordance with kitchen needs. - Communicates and coordinates with the broiler cook to ensure that all food products are prepared and ready for service at the correct time.

- Assists other kitchen personnel in food preparation and side work according to prep lists

- Communicates and coordinates with the food runners to ensure that all food product is prepared and ready for service at the correct time

- Correctly completes all station closing duties at the end of each shift. Assists Sous Chef/Chef and other kitchen team members in accomplishing closing duties and kitchen cleanliness

- Maintains the highest degree of sanitation, cleanliness, and food safety for work area to include prep tables, counter tops, refrigeration units, floors, walls, and shelving

- Uniform meets restaurant requirements and is maintained and clean

- Practices positive personal hygiene and cleanliness habits during all work shifts

- Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Immediately reports any unsafe condition or unsafe act, accidents and/or injuries to the Sous Chef/Exec Chef

- Performs all additional duties as assigned 

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE LINE COOK WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:

-  Accountability

-  Adherence to Policy

-  Attitude

-  Confidentiality

-  Development

-  Job skills knowledge

-  Judgment

-  Organization

-  Productivity

-  Punctuality

-  Quality of work

-  Teamwork

-  Verbal communication

-  Working relationships

-  Written communication

EDUCATION/WORKING KNOWLEDGE/ EXPERIENCE REQUIREMENTS:

- 2-3 years of experience as a fry, grill, or line cook preferred

- Experience as a pantry or prep cook in a full service, fine dining, casual dining restaurant preferred

- Experience with fresh products preferred

- Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)

- Must be able to taste and distinguish between flavors, spices, temperatures, textures; Must be able to smell and distinguish between odors and scents as to their appeal and level of intensity for all food and beverage products.

- Must be able to work in an environment subject to extreme cold 30 degrees, heat temperatures above 100 degrees, loud noises from restaurant equipment and machinery, and fumes, odors, dust, and smoke

- Must use cut gloves as that is a company requirement for all culinary personnel for safety

- Must be able to communicate effectively and listen attentively to supervisors, other team members, vendors, and guests

- Ability to understand communication in English

- Position may require work on nights, weekends, and holidays

- Must be able to lift, handle, and carry food, small wares, equipment, supplies and paper goods at a minimum of 50 pounds

- Must be able to constantly stand and exert well-paced mobility for a period up to eight hours in length

- Must be able to bend, kneel, stoop, reach and squat on a frequent basis to receive and store stock, supplies and equipment as well as to work the line during service periods

- Maintains good grooming habits 

This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.

E-Verify Participation Poster

IER Right to Work Poster


TC Restaurant Group is an Equal Opportunity Employer.

Employment Type: PART_TIME

What TC Restaurant Group employees say

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Hours and flexibility

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