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Online Student Mentor Jobs (NOW HIRING)

Lancaster Bible College

Online Student Success Coach

PA · On-site +1

The desire and ability to disciple and mentor students. * A professional appearance. Education and ... online programs and institution policies and connecting students with the correct person or ...

Bethel University

BUILD Student Mentor

Saint Paul, MN · On-site

$15.50 - $19.50/hr

Student Academic mentors have the following responsibilities: * Support students in the BUILD ... Educationally excellent classroom-based and online programs equip graduates to make exceptional ...

Uofl

The Online Learning Team of the Delphi Center for Teaching and Learning at the University of ... Contribute to onboarding, training, and ongoing peer mentoring to ensure consistent coaching ...

Covista

BSN Online Program Mentor

Working with students individually and in small groups, the BSN Program Mentor assesses learning ... Maintain virtual availability aligned with BSN Online student needs, including evenings and/or ...

Océ

OC Online Enrollment Assistant

Edmond, OK · On-site

Primary responsibilities include reviewing student records, developing initial course plans ... Oklahoma Christian University educates, mentors, and inspires learners to fulfill their God-given ...

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How much do online student mentor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for online student mentor in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.51 per hour, depending on experience, location, and employer.

What is an online student mentor?

An Online Student Mentor provides guidance, support, and motivation to students in virtual learning environments. They help students stay on track with coursework, develop study strategies, and address academic or personal challenges. Mentors may also assist with goal setting, time management, and career advice. Their role is to foster student success by offering encouragement and resources throughout the learning journey.

What are the typical daily responsibilities of an online student mentor?

As an Online Student Mentor, your daily responsibilities often include guiding students through course materials, answering questions, providing feedback on assignments, and tracking student progress. You may also hold virtual office hours, facilitate online discussion groups, and communicate regularly with students to help them set and achieve academic goals. Additionally, you collaborate with instructors, support staff, and sometimes parents or guardians to ensure each student's needs are met. This dynamic role requires strong organization and communication skills, as you'll be managing multiple students and interacting through various online platforms throughout your workday.

What are the key skills and qualifications needed to thrive as an online student mentor?

To thrive as an Online Student Mentor, you need a deep understanding of subject matter, strong instructional abilities, and experience in educational support, often supplemented by a relevant degree or teaching certification. Familiarity with online learning platforms, communication tools, and educational management systems is typically required. Excellent interpersonal skills, patience, and the ability to motivate and engage students are valued soft skills in this position. These competencies help ensure student success, build productive mentoring relationships, and effectively address the challenges of remote learning environments.

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Online Student Mentor jobs near you
Infographic showing various Online Student Mentor job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $34,464 per year, or $16.6 per hour.

Online Student Success Coach

Lancaster Bible College

PA • On-site, Remote

Other

Posted 6 days ago

Job description

Job Summary:
The Online Student Success Coach exists to be the primary point of contact for an assigned group of LBC online students. This role supports each assigned student by guiding their educational planning and progress, connecting them with resources that will maximize student success, proactively identifying and helping remove barriers, and responding to all types of issues identified by the student or by faculty that could impede student progress. The Online Student Success Coach uses a high touch approach, maintaining a wide network of connections and collaborating flexibly with faculty and with other Online Student Success Coaches to ensure that each students experience is maximized in a positive way.
Remote Work: Yes
Supervisory Responsibilities:
  • None.

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Personal Qualities:
  • The desire to grow, develop, and mature, both spiritually and professionally.
  • The ability to create and maintain a Christian professional atmosphere in all internal and external relationships.
  • A spirit of cooperation and willingness to serve others.
  • The desire and ability to disciple and mentor students.
  • A professional appearance.

Education and Experience:
  • College experience (degree in progress), Bachelor's degree strongly preferred
  • Experience in a professional atmosphere
  • Previous experience in an advising setting
  • Previous experience in a contact center
  • Customer service/sales experience

Required Skills/Abilities:
  • Excellent verbal and written communication skills
  • An understanding of proper interpersonal communication and phone etiquette
  • Ability to work first and/or second shift hours, rotating Saturdays, and occasional overtime
  • Ability to navigate and utilize a computer and software including, but not limited to, Microsoft Word, Excel, and Outlook
  • Ability to work on a team and be self-motivated to set personal short-term and long-term goals
  • Capability to represent the department and college in a professional manner

Duties/Responsibilities:
  • Provides exceptional customer service to our students and other institution employees primarily over the phone but also in email communication
  • Expertly navigates all student issues to complete and accurate resolution, utilizing knowledge of Global online programs and institution policies and connecting students with the correct person or department when needed
  • Builds rapport with students to provide them with a personal connection to the university and to enhance the potential for long-term enrollment retention
  • Utilizes multiple systems and resources while working with students
  • Supports students through thorough and timely communication.
  • Identities and outreaches to at-risk students.
  • Encourages students to complete all program requirements and helps escalate any student concerns.
  • Coaches students through utilization of appropriate campus services such as meetings with faculty, tutoring, tech support assistance, workshops, and Financial Aid counseling.
  • Provides coaching on student success practices and skills, such as time management, budgeting and self-efficacy.
  • Administers coaching on relevant academic policies and processes.
  • Coaches students through requests to take a Leave of Absence and ensure student returns successfully.
  • Intervenes student requests to withdraw and coach towards continued enrollment.
  • Meets term and annual retention goals.
  • Reviews all paperwork and follows process workflow ensuring zero compliance discrepancies.
  • Oversees compliance with organization and archiving of documentation in all systems.
  • Track and contact assigned cohorts of students to inspire and motivate to maintain turning weekly documentation and participate in Canvas learning environment.
  • Attend and engage in orientation, class sessions and other meetings as required.
  • Implement proactive and creative orientation efforts per program (with the input of necessary stakeholders)
  • Interact with Program Directors on student issues
  • Deliver course and general academic advising (referring to Program Director when needed)
  • Interface with Registrars Office for course add/drop or graduation audit needs
  • Provide in-person or virtual support leading up to and during residencies
  • Performs other related duties as assigned.

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