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Online Store Jobs in Santa Rosa, CA (NOW HIRING)

Express & Bonobos

Store Manager

Santa Rosa, CA · On-site

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Santa Rosa Responsibilities Is the ...

Express

Store Manager

Santa Rosa, CA · On-site

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Santa Rosa Responsibilities Is the ...

Express

Store Manager

Santa Rosa, CA · On-site

$32.21 - $50.96/hr

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Santa Rosa Responsibilities Is the ...

Express & Bonobos

Sales Leader

Petaluma, CA · On-site

$19.25 - $26.30/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Leader

Petaluma, CA · On-site

$19.25 - $26.30/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Leader

Petaluma, CA · On-site

$19.25 - $26.30/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Associate Keyholder

Petaluma, CA · On-site

$17.97 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express & Bonobos

Sales Associate Keyholder

Petaluma, CA · On-site

$17.97 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Associate

Santa Rosa, CA · On-site

$17.87 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Associate

Petaluma, CA · On-site

$17.97 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express & Bonobos

Sales Associate

Santa Rosa, CA

$17.87 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express & Bonobos

Sales Associate

Petaluma, CA · On-site

$17.97 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Associate

Santa Rosa, CA · On-site

$17.87 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Associate

Petaluma, CA · On-site

$17.97 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

Express

Sales Associate Keyholder

Petaluma, CA

$17.97 - $23.75/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ...

PetSmart

Retail Store Manager

Santa Rosa, CA · On-site

$80K - $123K/yr

Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. * Builds a store environment ...

PetSmart

Retail Store Manager

Rohnert Park, CA · On-site

$80K - $123K/yr

Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. * Builds a store environment ...

PetSmart Careers

Retail Store Manager

Santa Rosa, CA

$80K - $123K/yr

Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. * Builds a store environment ...

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All JobsOnline Store JobsOnline Store Jobs in Santa Rosa, CA

Online Store information

See Santa Rosa, CA salary details

$12

$25

$38

How much do online store jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for online store in Santa Rosa, CA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online store manager, and why are they important?

To thrive as an Online Store Manager, you need expertise in e-commerce operations, inventory management, digital marketing, and a solid understanding of sales analytics, often backed by experience or qualifications in business, marketing, or related fields. Familiarity with e-commerce platforms like Shopify or WooCommerce, proficiency in analytics tools like Google Analytics, and knowledge of SEO and online advertising are crucial. Strong organizational skills, attention to detail, and excellent communication help foster customer satisfaction and effective team collaboration. These competencies are vital for optimizing store performance, driving sales growth, and delivering a seamless customer experience in the competitive online marketplace.

What are some common challenges faced when managing an online store, and how can I prepare for them?

Managing an online store often involves challenges such as handling inventory management, ensuring a seamless customer experience, and adapting to rapidly changing technology and consumer preferences. You may also need to respond quickly to issues like order fulfillment delays or customer service inquiries. Gaining experience with e-commerce platforms, familiarizing yourself with digital marketing tools, and developing strong organizational skills will help you navigate these challenges. Collaborating closely with marketing, logistics, and customer support teams is essential to maintain smooth operations and customer satisfaction.

What is an online store?

An online store is a website or digital platform where businesses and individuals can sell products or services over the internet. Customers can browse items, place orders, make payments, and arrange for delivery or pick-up without visiting a physical location. Online stores offer convenience, a wide variety of products, and often competitive prices, making them a popular choice for both shoppers and sellers. Many online stores use secure payment gateways and offer various shipping options to accommodate their customers.

What is the difference between Online Store vs E-commerce Specialist?

AspectOnline StoreE-commerce Specialist
Primary RolePlatform or website where products are sold onlineManages and optimizes online sales strategies and campaigns
Required SkillsWeb development, product listing, basic marketingDigital marketing, analytics, SEO, product management
Work EnvironmentOwned or operated by retailers or brandsTypically employed by e-commerce companies or agencies
CertificationsNone specific, but web development or marketing certifications helpDigital marketing, Google Analytics, SEO certifications

While an Online Store is the platform where products are sold, an E-commerce Specialist focuses on marketing, optimizing, and managing online sales strategies to drive traffic and increase revenue. Both roles are essential in the e-commerce industry but serve different functions.

What are the most commonly searched types of Store jobs in Santa Rosa, CA? The most popular types of Store jobs in Santa Rosa, CA are:
What are popular job titles related to Online Store jobs in Santa Rosa, CA? For Online Store jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Online Store jobs in Santa Rosa, CA look for? The top searched job categories for Online Store jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Online Store jobs? Cities near Santa Rosa, CA with the most Online Store job openings:
Online Store jobs near you
Infographic showing various Online Store job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 2% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $52,014 per year, or $25 per hour.

Store Manager

Express & Bonobos

Santa Rosa, CA • On-site

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Santa Rosa
Responsibilities
Is the Store Manager role made for you? Learn more and consider applying today.
Express is seeking a Store Manager
The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
Talent - Attract, develop and retain top talent
  • Support an environment which encourages an exceptionally high level of store morale
  • Focus all store associates on creating an environment built on teamwork and a "one team" mentality
  • Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
  • Build a succession plan for all roles
  • Identify and nurture the growth of high performing store associates
  • Develop and maximize the success of store associates to achieve sales potential and customer experience
  • Attract, recruit and hire all store associates

Customer and Associate Experience - Build a store environment that consistently delivers exceptional customer experiences
  • Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
  • Create a culture of proactive customer engagement
  • Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
  • Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
  • Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
  • Drive loyalty and credit card acquisition through an engaged store team
  • Create positive in-store experience through visual standards

Execution - Analyze the business and execute/communicate clear action plans that optimize results.
  • Manage all aspects of daily store operations
  • Ensure all store associates have clarity on goals and action plans
  • Create clear action plans that optimize results
  • Direct workload and ensure execution of plans and strategies across the store
  • Ensure the adherence to Company Policies and the safety of store associates and Customers
  • Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
  • Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
  • Ensure an effective schedule with the right associate in the right place at the right time
  • Manage controllable expenses and ensure loss prevention and safety standards in place

Essential Qualifications
  • Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
  • Proven ability to increase sales and store profitability
  • Proven ability to network, recruit, interview, train, develop and promote associates
  • Ability to travel periodically, as needed for meetings
  • Ability to move medium to large items weighing up to 50 pounds

Preferred Qualifications (skills and abilities)
  • Previous retail experience preferred
  • Ability to effectively communicate with customers, peers and supervisors
  • Demonstrated sales accountability
  • Collaborative, respectful team member
  • Ability to multitask and handle multiple customers and/or processes at once

Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Pay Range
$32.21 - $50.96 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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