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Online Reputation Manager Jobs in Ohio (NOW HIRING)

Camping World

Sales Development Rep

Huber Heights, OH · On-site

$35K - $55K/yr

Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...

Camping World

Appointment Setter

Rossford, OH · On-site

$35K - $55K/yr

Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...

Commonwealth Hotels

General Manager

Beavercreek, OH · On-site

$95 - $130/hr

Online training courses * Additional Support: Employee Assistance Program, jury duty leave ... Lead marketing and promotion efforts to enhance the property's reputation * Manage budgets ...

EASTON.

Marketing Intern - Easton Town Center

Columbus, OH · On-site

$14.50 - $19.25/hr

Easton Management Office (on-site) Status: Part-time, paid Duration: January-May Position Overview ... Online Reviews & Reputation Monitoring · Monitor online ratings and guest feedback for Easton ...

InnVite Hospitality

Hotel Front Desk

Sidney, OH · On-site

... online reputation. * Document all guest incidents thoroughly and follow up to ensure satisfaction, escalating to management only when necessary. * Maintain composure and professionalism under ...

Innvite Hospitality

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

... online reputation. * Document all guest incidents thoroughly and follow up to ensure satisfaction, escalating to management only when necessary. * Maintain composure and professionalism under ...

InnVite Hospitality

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

... online reputation. * Document all guest incidents thoroughly and follow up to ensure satisfaction, escalating to management only when necessary. * Maintain composure and professionalism under ...

Commonwealth Hotels

General Manager

Beavercreek, OH · On-site

Online training courses Additional Support: Employee Assistance Program, jury duty leave ... Lead marketing and promotion efforts to enhance the property's reputation * Manage budgets ...

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Showing results 21-40

All JobsOnline Reputation JobsOnline Reputation Manager JobsOnline Reputation Manager Jobs in Ohio

Online Reputation Manager information

See Ohio salary details

$10.5K

$76.2K

$131.2K

How much do online reputation manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for online reputation manager in Ohio is $76,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $106,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online reputation manager, and why are they important?

To thrive as an Online Reputation Manager, you need expertise in digital marketing, content creation, SEO, and analytics, often supported by a degree in marketing, communications, or a related field. Familiarity with social media management tools, review platforms, Google Alerts, and reputation monitoring software is essential. Strong problem-solving, crisis management, and communication skills help you effectively address negative feedback and build positive brand sentiment. These skills are crucial for maintaining and enhancing a company's public image, which directly impacts customer trust and business success.

What is an online reputation manager?

An online reputation manager is a professional responsible for monitoring, influencing, and maintaining a positive digital presence for individuals or organizations. They use tools like search engine optimization, social media management, and content creation to address negative information and promote favorable content. This role often requires skills in communication, analytics, and familiarity with reputation management software.

How does an online reputation manager typically collaborate with other departments within an organization?

Online Reputation Managers often work closely with teams such as marketing, public relations, customer service, and legal to ensure a unified brand message and effective response to online feedback. They coordinate with marketing to create proactive campaigns, consult with PR on crisis management strategies, and collaborate with customer service to address and resolve negative reviews or comments. This cross-functional collaboration helps maintain a consistent online presence and quickly addresses potential reputation risks.

What does an online reputation manager do?

An Online Reputation Manager is responsible for monitoring, influencing, and maintaining the public perception of a person or organization on the internet. Their tasks typically include managing social media profiles, responding to reviews or comments, developing strategies to improve a brand’s online image, and addressing any negative content that could harm the reputation. They may also work on search engine optimization (SEO) to ensure positive information appears prominently in search results. Their goal is to build and protect a positive digital presence for their clients or company.

What is the role of an online reputation manager?

An online reputation manager is responsible for monitoring, influencing, and maintaining a positive online presence for individuals or organizations. They use tools like social media management and review platforms to address negative content, promote positive information, and develop strategies to enhance reputation. This role often requires skills in communication, analytics, and familiarity with reputation management software.
What are popular job titles related to Online Reputation Manager jobs in Ohio? For Online Reputation Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Online Reputation Manager jobs in Ohio look for? The top searched job categories for Online Reputation Manager jobs in Ohio are:
Online Reputation Manager jobs near you
Infographic showing various Online Reputation Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $76,173 per year, or $36.6 per hour.

Operations Manager One Hour Heating and Air Conditioning

One Hour Heating and Air Conditioning

Akron, OH • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

Lead Operations. Drive Growth. Deliver Exceptional Customer Experiences
One Hour Heating & Air Conditioning is seeking an experienced and results-driven
Operations Manager to lead our Akron, Ohio team. This key leadership role is
responsible for overseeing daily operations, driving profitability, developing team
members, and ensuring an outstanding customer experience across all service,
maintenance, and installation activities.
The ideal candidate is a strong people leader with a proven track record in service
operations, field team management, and performance coaching.
Key Responsibilities
Operational Leadership
  • Manage daily HVAC service, maintenance, and installation operations.
  • Ensure efficient scheduling, dispatching, and resource allocation.
  • Monitor performance metrics and drive continuous improvement.
  • Develop and maintain operational processes that improve efficiency and customer satisfaction.

Team Management
  • Recruit, develop, coach, and retain high-performing technicians and office staff.
  • Conduct regular performance reviews and accountability meetings.
  • Foster a positive, customer-focused culture centered on teamwork and accountability.
  • Lead daily huddles and operational meetings.

Financial Performance
  • Manage departmental budgets and profitability.
  • Track and improve key performance indicators including:
  • Revenue growth
  • Average ticket
  • Closing rates
  • Membership sales
  • Gross margin
  • Customer satisfaction scores
  • Technician productivity
  • Identify opportunities to improve operational efficiency and profitability.

Customer Experience
  • Ensure exceptional service delivery and customer satisfaction.
  • Resolve escalated customer concerns professionally and promptly.
  • Maintain high levels of quality and consistency across all services.

Safety & Compliance
  • Ensure compliance with company policies, safety procedures, and industry regulations.
  • Promote a strong culture of safety throughout the organization.

Qualifications
Required
  • 5+ years of operations management experience.
  • 3+ years of leadership experience managing field service teams.
  • Strong financial and business acumen.
  • Experience analyzing KPIs and performance metrics.
  • Excellent communication and coaching skills.
  • Proficiency with CRM and service management software.

Preferred
  • HVAC, plumbing, electrical, or home-service industry experience.
  • Experience managing service technicians and dispatch operations.
  • Familiarity with ServiceTitan or similar field-service software.

What Success Looks Like
  • Consistently achieving revenue and profitability goals.
  • Improving customer satisfaction and online reputation.
  • Building and retaining a high-performing team.
  • Increasing technician productivity and operational efficiency.
  • Creating a culture of accountability, professionalism, and customer excellence.

Compensation & Benefits
  • Competitive base salary
  • Performance-based bonus opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Professional development and leadership training

Join Our Team
If you are a proven operations leader who thrives in a fast-paced environment and is
passionate about building teams, improving performance, and delivering exceptional
customer experiences, we want to hear from you.
Apply today and help lead Akron's premier HVAC service organization to the next
level.
Compensation: $80,000.00 - $100,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Apply