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Online Remote Assistant Jobs in Virginia (NOW HIRING)

HB Travels

Remote Support Specialist

Virginia Beach, VA · Remote

In this role, you'll assist customers by answering questions, providing support, and ensuring a ... Respond to customer inquiries via phone, email, and online communication platforms * Provide timely ...

Accounting Fly

Remote Senior Accountant

Richmond, VA · Remote

$75K - $85K/yr

Independently prepare business (1120S, 1065) and individual (1040) returns and assist with ... Advanced QuickBooks Online skills and experience with professional tax software (e.g., Drake ...

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... Assist caller with locating information needed to make their healthcare plan decision • Refer ... the online system so they can be addressed by the appropriate parties • Respond to telephone ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... Assist caller with locating information needed to make their healthcare plan decision • Refer ... the online system so they can be addressed by the appropriate parties • Respond to telephone ...

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Online Remote Assistant information

How does an online remote assistant typically collaborate with clients and team members while working remotely?

As an Online Remote Assistant, you will frequently use digital communication tools such as email, instant messaging, and video conferencing to coordinate tasks, provide updates, and clarify requirements with clients and team members. Establishing clear communication channels and maintaining regular check-ins are crucial to ensuring everyone stays aligned on priorities and deadlines. While the work is often independent, successful remote assistants proactively seek feedback and adapt to different communication styles, which helps foster trust and smooth collaboration across virtual teams.

What skills and qualifications are needed to thrive as an online remote assistant?

To thrive as an Online Remote Assistant, you need strong organizational skills, proficiency in administrative tasks, and often a background in office support or customer service. Familiarity with productivity tools like Microsoft Office, Google Workspace, project management software, and online communication platforms is typically required. Excellent written communication, time management, and self-motivation are crucial soft skills for excelling in this remote role. These skills ensure efficient virtual support, effective collaboration, and high productivity in a remote work environment.

What is an online remote assistant?

Online Remote Assistants are professionals who provide administrative, technical, or creative support to businesses or individuals from a remote location, typically via the internet. Their tasks can include scheduling appointments, managing emails, conducting research, data entry, and social media management, among others. By working remotely, they offer flexibility for both employers and themselves, often supporting multiple clients at once. This role is especially valuable for businesses looking to reduce overhead costs and increase productivity without the need for on-site staff.

What is the difference between Online Remote Assistant vs Virtual Executive Assistant?

AspectOnline Remote AssistantVirtual Executive Assistant
CredentialsBasic administrative skills, sometimes certificationsAdvanced organizational skills, often with executive support experience
Work EnvironmentRemote, flexible, often freelance or part-timeRemote, supporting executives or high-level managers
Employer & IndustryVarious industries, small businesses, entrepreneursCorporate, corporate executives, startups
Search & Comparison IntentGeneral administrative support rolesHigh-level administrative support for executives

Online Remote Assistants typically handle general administrative tasks for a variety of clients, often on a freelance basis. Virtual Executive Assistants focus on supporting high-level executives with complex scheduling, correspondence, and project management. While both roles are remote and require organizational skills, Virtual Executive Assistants usually have more specialized experience and work with higher-level clients.

What are the most commonly searched types of Online Remote jobs in Virginia? The most popular types of Online Remote jobs in Virginia are:
What are popular job titles related to Online Remote Assistant jobs in Virginia? For Online Remote Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Online Remote Assistant jobs in Virginia look for? The top searched job categories for Online Remote Assistant jobs in Virginia are:
What cities in Virginia are hiring for Online Remote Assistant jobs? Cities in Virginia with the most Online Remote Assistant job openings:
Online Remote Assistant jobs near you
Infographic showing various Online Remote Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Remote Support Specialist

HB Travels

Virginia Beach, VA • Remote

Full-time

Re-posted 15 days ago

Job description

We're looking for a proactive and customer-focused Remote Support Specialist to join our growing team. If you enjoy helping people, solving problems, and providing outstanding customer service, we'd love to hear from you.

In this role, you'll assist customers by answering questions, providing support, and ensuring a positive experience throughout their journey. You'll work with clients in the travel and hospitality industry while helping deliver exceptional service in a fully remote environment.

What You'll Do
  • Respond to customer inquiries via phone, email, and online communication platforms
  • Provide timely, professional, and accurate customer support
  • Assist customers with service requests and travel-related questions
  • Research information and provide appropriate solutions
  • Maintain accurate customer records and documentation
  • Follow up with customers to ensure their needs have been met
  • Collaborate with team members to deliver a high-quality customer experience
  • Follow company policies and service standards
What We're Looking For
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Ability to work independently and manage priorities in a remote setting
  • Comfortable using computers, web-based applications, and communication tools
  • Highly organized with strong attention to detail
  • Positive attitude and willingness to learn
  • Previous experience in customer service, hospitality, retail, administrative support, or the travel industry is helpful but not required
Why Join Our Team?
  • 100% remote work opportunity
  • Flexible scheduling options
  • Comprehensive training provided
  • Supportive and collaborative team culture
  • Opportunities for professional development
  • Be part of a growing organization serving clients in the travel and hospitality industry
Apply Today

If you're passionate about helping customers and want to build your skills in a remote, customer-focused role, we'd love to receive your application. Qualified candidates will be contacted regarding the next steps in the hiring process.

Apply