Online Program Manager Jobs in Cleveland, GA (NOW HIRING)

Description

The purpose of this classification is to provide structured training and development for individuals sponsored by the Home Office (Corporate Office) with the ultimate goal of preparing and placing the individual into a permanent Store Manager position upon successful completion of the Store Manager Trainee (SMT) Program. 

The SMT Program is designed to develop well rounded store leaders by combining in store operational training, online learning, role based immersion, and in person live training events. The SMT will progressively learn, practice, and demonstrate proficiency in all major areas of store operations while supporting daily store functions in assigned training locations.

ESSENTIAL FUNCTIONS

The SMT's number one priority while on the program is the successful completion of all training requirements. In addition, the Trainee supports daily store operations in assigned training locations. 

Duties include, but are not limited to, the following:

• Completes all assigned Farmers Academy training, Thrive Program rotations, live training events, projects, assessments, and required documentation.
• Attends an initial online Orientation with assigned Supervisor to review program structure, expectations, timelines, and training requirements 
• Participates in required weekly online SMT Check In Meetings 
• Assists in day to day store operations including sales, credit, collections, warehouse, delivery, bookkeeping, and general office functions 
• Operates and demonstrates proficiency in the Company's point of sale systems, computer applications, and operational tools. 
• Sells merchandise, creates sales and installment contracts, takes customer payments, and assists with account approvals. 
• Assists with inventory counts, store displays, special promotions, and sales events. 
• May be required to work in multiple store locations to meet training needs. 
• May be required to manage a store location in the Store Manager's absence. 
• May be required to travel to other training locations and submit travel expense reports in accordance with Company policy.
• Adheres to all Company policies, procedures, safety standards, and regulatory requirements

PROGRAM COMPLETION & PLACEMENT

Successful completion of the SMT Program requires that the SMT: 

• Complete all Farmers Academy training requirements 
• Successfully complete all three Thrive Program rotations 
• Attend and complete all three In Person Live Training Events 
• Maintain satisfactory performance and conduct throughout the program 
• Demonstrate operational readiness for Store Manager responsibilities

Upon completion of all program requirements, the SMT becomes eligible for placement into a permanent Store Manager position based on Company needs, performance readiness, and geographic availability. Placement decisions are coordinated by the Home Office in partnership with Operations leadership.

• Upholds and promotes our H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead.

ADDITIONAL FUNCTIONS

• Performs other related duties as required.

Requirements

MINIMUM QUALIFICATIONS

High School Diploma or GED required; three (3) years experience in practical supervisory retail and/or sales experience; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position. Must possess and maintain a valid State Driver's License and must be able to travel overnight.

PERFORMANCE APTITUDES

Data Utilization: Requires the ability to evaluate, audit, deduce, and/or access data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit. Includes the ability to make decisions on procedural and technical levels.

Equipment, Machinery, tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; the ability to interpret graphs.

Functional Reasoning: Requires the ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form; the ability to apply principles of rational systems; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, in addition to that which is clearly measurable or verifiable.

Farmers Furniture is an Equal Opportunity Employer. The Company is committed to maintaining an environment free of harassment and discrimination.

ADA COMPLIANCE

Physical Ability: Tasks require the ability to exert moderately heavy physical effort regularly, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling, and which involves lifting, carrying, pushing, and/or pulling of objects and materials of objects and materials of moderately heavy weight (20-50 pounds).

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents or toxic agents/chemicals.

Farmers Furniture is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.