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Online Mail Processor Jobs in Orem, UT (NOW HIRING)

UCCU

MSR I - South SLC County

Riverton, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and ...

UCCU

MSR I - South SLC County

Herriman, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and ...

UCCU

MSR

Vineyard, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and ...

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UCCU

MSR I - South SLC County

Sandy, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and ...

UCCU

MSR

Draper, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and ...

UCCU

MSR I - South SLC County

Draper, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... drop deposits, and mail deposits in a timely and accurate manner. Responsible for safely and ...

Utah Community Credit Union

MSR

Draper, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... Responds to voice mail, text, and email messages promptly and courteously. d. Ensures that the ...

Utah Community Credit Union

MSR

Vineyard, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... Responds to voice mail, text, and email messages promptly and courteously. d. Ensures that the ...

Utah Community Credit Union

MSR

Draper, UT · On-site

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... Responds to voice mail, text, and email messages promptly and courteously. d. Ensures that the ...

Utah Community Credit Union

MSR

Draper, UT

$16.50/hr

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... Responds to voice mail, text, and email messages promptly and courteously. d. Ensures that the ...

Utah Community Credit Union

MSR

Vineyard, UT

$16.50/hr

Assists members with online banking needs. Processes fraud and debit/credit card disputes. Opens ... Responds to voice mail, text, and email messages promptly and courteously. d. Ensures that the ...

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All JobsOnline Mail Processor JobsOnline Mail Processor Jobs in Orem, UT

Online Mail Processor information

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$10

$14

$19

How much do online mail processor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for online mail processor in Orem, UT is $14.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $15.87 per hour, depending on experience, location, and employer.

What is an online mail processor?

An Online Mail Processor is responsible for managing and processing digital correspondence, such as emails and electronic documents. Their duties may include sorting, responding to, and organizing messages for businesses or clients. They often work remotely and use various software tools to handle communication efficiently. Attention to detail and strong organizational skills are essential for this role.

What does an online mail processor do?

A typical day for an Online Mail Processor involves receiving, sorting, and distributing incoming digital mail, responding to queries, and ensuring that important correspondence reaches the appropriate recipients promptly. You may also be responsible for maintaining accurate records, flagging urgent emails, and coordinating with various departments to clarify or route information as needed. While much of the work is independent, there is often coordination with team members or supervisors to confirm processing deadlines and handle sensitive or confidential documents. The position is generally structured within office hours and may allow for some remote work, depending on the company. This role is crucial for keeping digital communications flowing smoothly and supporting overall business operations.

What skills and qualifications are needed to be an online mail processor?

To thrive as an Online Mail Processor, you need strong attention to detail, organizational skills, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with email management platforms, digital filing systems, and office productivity software such as Microsoft Office is often required. Excellent time management, communication skills, and the ability to handle repetitive tasks with accuracy will help you stand out. These abilities are important to ensure efficient, error-free processing of digital correspondence and to keep organizational workflows running smoothly.

What job categories do people searching Online Mail Processor jobs in Orem, UT look for?

The top searched job categories for Online Mail Processor jobs in Orem, UT are:

Online Mail Processor jobs near you
Infographic showing various Online Mail Processor job openings in Orem, UT as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 92% Full Time, 5% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,051 per year, or $14.9 per hour.

Marcus by Goldman Sachs, Back Office Fulfillment Specialist | Draper, UT

Goldman Sachs, Inc.

Draper, UT • On-site

Full-time

Re-posted 6 days ago

Goldman Sachs rating

8.3

Company rating: 8.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description


Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.
About the role
As a Back Office Fulfillment Specialist, you will be responsible for supporting customers and internal partners by resolving back-office cases across online retail deposit products (e.g., online savings accounts and Certificates of Deposit). You will investigate and complete service requests such as CD maturity actions, account maintenance updates, deceased depositor processing, return mail handling, complaints, and certain money movement-related items. Success in this role requires strong attention to detail, accurate documentation across multiple internal systems, and consistent adherence to risk and control procedures while meeting productivity and quality targets. You may also provide periodic inbound call coverage and place targeted outbound calls when needed to resolve customer requests efficiently.
Responsibilities
  • Resolve customer inquiries and back-office cases related to CD maturity, account maintenance, deceased depositor processing, return mail, complaints, and other deposit operations items, including eligible money movement requests.
  • Place outbound calls as needed to gather information, confirm instructions, and assist customers with online retail deposit products (online savings and CDs).
  • Receive, sort, and process incoming mail; route items appropriately and update case records based on documented procedures.
  • Follow established procedures with a strong risk mitigation and control mindset; adhere to policy, compliance, and audit requirements.
  • Navigate multiple internal tools and systems to research requests; document actions taken, key decisions, and outcomes clearly and completely.
  • Meet performance expectations across key metrics (e.g., quality, productivity, timeliness, adherence) while maintaining a customer-first approach.
  • Participate in projects and process improvement efforts to drive operational excellence, reduce rework, and improve customer experience.
  • Provide inbound call coverage when required to support customer needs for online retail deposit products.

Qualifications:
  • Minimum 2 years of customer service experience.
  • Basic understanding of banking operations, including check payments, wires and ACH.
  • Self-motivated, detail-oriented, and flexible, capable of prioritizing tasks and performing effectively under pressure in a team environment, including adapting to occasional overtime.
  • Strong analytical, problem-solving, and organizational skills with a risk and control mindset, consistently taking ownership and accountability for tasks and projects
  • High School diploma.

Preferred Qualifications:
  • Experience supporting deposit products (e.g., savings accounts and Certificates of Deposit) in a bank or financial services operations environment.
  • Basic familiarity with case management tools and workflow queues, including experience working to established Service Level Agreements (SLAs).
  • Experience handling sensitive customer scenarios (e.g., deceased depositor processes) and/or processing written correspondence (mail operations).

Job Shift
Weekend and evening availability may be required as part of your shift schedule.
Location
Openings are available in Richardson, TX, and Draper, UT. This role operates under a hybrid working model, requiring three days per week in the office. Full office attendance may be required in the future.
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

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About Goldman Sachs

Sourced by ZipRecruiter

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1869

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