Anchorage, AK · On-site
$15/hr
The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of ...
Quick apply
Anchorage, AK · On-site
$15/hr
The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of ...
Anchorage, AK · On-site
$15/hr
The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of ...
Anchorage, AK · On-site
$15/hr
The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of ...
$20 - $25/hr
Call Center Specialist DEPARTMENT: Clinic Support Services SUMMARY OF DUTIES: A nonexempt position responsible for answering all incoming calls and direct calls to the proper department or personnel.
$20 - $25/hr
Call Center Specialist DEPARTMENT: Clinic Support Services SUMMARY OF DUTIES: A nonexempt position responsible for answering all incoming calls and direct calls to the proper department or personnel.
Homer, AK · Remote
$16 - $20.75/hr
Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...
Homer, AK · Remote
$16 - $20.75/hr
Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments ... Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to ...
Anchorage, AK · On-site
$20.52 - $27.94/hr
... Online Access, Mobile Deposit, Bill Pay, Mobile Wallet and other technologies utilized by the ... call center experience required. Excellent communication skills, with the ability to build ...
New
Anchorage, AK · On-site
$20.52 - $27.94/hr
... Online Access, Mobile Deposit, Bill Pay, Mobile Wallet and other technologies utilized by the ... call center experience required. Excellent communication skills, with the ability to build ...
New
$20.52 - $27.94/hr
... Online Access, Mobile Deposit, Bill Pay, Mobile Wallet and other technologies utilized by the ... call center experience required. Excellent communication skills, with the ability to build ...
New
Quick apply
$20.52 - $27.94/hr
... Online Access, Mobile Deposit, Bill Pay, Mobile Wallet and other technologies utilized by the ... call center experience required. Excellent communication skills, with the ability to build ...
New
Anchorage, AK · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Anchorage, AK · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Fairbanks, AK · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Fairbanks, AK · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Wasilla, AK · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Wasilla, AK · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Anchorage, AK · On-site
$20.50 - $27.50/hr
UICGS / Bowhead Family of Companies is currently seeking a qualified On-Site Tier III Call Center ... Exchange Online, OneDrive, Teams, & SharePoint. • Experience with PowerShell scripting. • ...
Anchorage, AK · On-site
$20.50 - $27.50/hr
UICGS / Bowhead Family of Companies is currently seeking a qualified On-Site Tier III Call Center ... Exchange Online, OneDrive, Teams, & SharePoint. • Experience with PowerShell scripting. • ...
Anchorage, AK · Remote
$17.25 - $23/hr
Working in a lively and fast-paced call center environment, the Customer Service Specialist, is the ... This role is responsible for answering inbound inquiries regarding account maintenance, billing ...
Anchorage, AK · Remote
$17.25 - $23/hr
Working in a lively and fast-paced call center environment, the Customer Service Specialist, is the ... This role is responsible for answering inbound inquiries regarding account maintenance, billing ...
Homer, AK · Remote
$17 - $34.15/hr
Excellent computer skills, including typing proficiency, multi-tasking between online applications ... call center setting, specifically related to inbound/outbound calls. * Knowledge of Medicaid ...
Homer, AK · Remote
$17 - $34.15/hr
Excellent computer skills, including typing proficiency, multi-tasking between online applications ... call center setting, specifically related to inbound/outbound calls. * Knowledge of Medicaid ...
Homer, AK · Remote
$17 - $34.15/hr
Excellent computer skills, including typing proficiency, multi-tasking between online applications ... call center setting, specifically related to inbound/outbound calls. * Knowledge of Medicaid ...
Homer, AK · Remote
$17 - $34.15/hr
Excellent computer skills, including typing proficiency, multi-tasking between online applications ... call center setting, specifically related to inbound/outbound calls. * Knowledge of Medicaid ...
Anchorage, AK · On-site
$23.45/hr
If you have banking and/or strong call center experience, consider a career with First National ... Makes outbound calls when needed to validate online access. * Engages with customers to build and ...
Anchorage, AK · On-site
$23.45/hr
If you have banking and/or strong call center experience, consider a career with First National ... Makes outbound calls when needed to validate online access. * Engages with customers to build and ...
Previous office or call center experience strongly preferred * Experience managing high-volume ... Apply online today! Department Account Management & Service Required Experience: 1-2 years of ...
Previous office or call center experience strongly preferred * Experience managing high-volume ... Apply online today! Department Account Management & Service Required Experience: 1-2 years of ...
Anchorage, AK · Remote
$50K - $200K/yr
Experienced Loan Officer | Inbound Calls | Remote ` $50,000 - $200,000+ Annually Earning Potential ... What You'll Need: * 1+ years of recent mortgage loan origination experience (call center preferred)
Anchorage, AK · Remote
$50K - $200K/yr
Experienced Loan Officer | Inbound Calls | Remote ` $50,000 - $200,000+ Annually Earning Potential ... What You'll Need: * 1+ years of recent mortgage loan origination experience (call center preferred)
Anchorage, AK · Remote
$50K - $200K/yr
Experienced Loan Officer | Inbound Calls | Remote ` $50,000 - $200,000+ Annually Earning Potential ... What You'll Need: * 1+ years of recent mortgage loan origination experience (call center preferred)
Anchorage, AK · Remote
$50K - $200K/yr
Experienced Loan Officer | Inbound Calls | Remote ` $50,000 - $200,000+ Annually Earning Potential ... What You'll Need: * 1+ years of recent mortgage loan origination experience (call center preferred)
Anchorage, AK · Remote
$17.31/hr
No cold call or prospecting, our potential customer call us directly or request quotes online. Your ... Experience with inbound and/or outbound sales calls, preferably in a call center * Excellent verbal ...
Anchorage, AK · Remote
$17.31/hr
No cold call or prospecting, our potential customer call us directly or request quotes online. Your ... Experience with inbound and/or outbound sales calls, preferably in a call center * Excellent verbal ...
Anchorage, AK · Remote
$17.31/hr
No cold call or prospecting, our potential customer call us directly or request quotes online. Your ... Experience with inbound and/or outbound sales calls, preferably in a call center * Excellent verbal ...
Anchorage, AK · Remote
$17.31/hr
No cold call or prospecting, our potential customer call us directly or request quotes online. Your ... Experience with inbound and/or outbound sales calls, preferably in a call center * Excellent verbal ...
Anchorage, AK · On-site
$16.25 - $22.25/hr
You will respond to inbound calls, chat, email or other written correspondence regarding enrollment ... Preferred: • TRICARE customer service experience • Contact center experience to include call ...
Anchorage, AK · On-site
$16.25 - $22.25/hr
You will respond to inbound calls, chat, email or other written correspondence regarding enrollment ... Preferred: • TRICARE customer service experience • Contact center experience to include call ...
$13.72 - $14.73
4% of jobs
$14.73 - $15.74
9% of jobs
$15.74 - $16.76
11% of jobs
$16.80 is the 25th percentile. Wages below this are outliers.
$16.76 - $17.77
19% of jobs
The median wage is $18.10 / hr.
$17.77 - $18.78
21% of jobs
$19.72 is the 75th percentile. Wages above this are outliers.
$18.78 - $19.79
12% of jobs
$19.79 - $20.80
15% of jobs
$20.80 - $21.82
5% of jobs
$21.82 - $22.83
3% of jobs
$22.83 - $23.84
0% of jobs
$23.84 - $24.85
1% of jobs
$13
$18
$24
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
6.3
Based on 8 frontline employees who took The Breakroom Quiz
27th of 63 rated gym and leisure clubs
Are you a people-person who enjoys helping others? Are you looking for a way to expand your previous experience in customer service? The Alaska Club, a network of 14 premier health and fitness clubs, is seeking a Call Center Specialist. Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of Customer Service experience.
Call center associate duties may include:
Interact with customers to provide information for entire shift
Maintain productivity standards
High level of professional customer service
Accurately process transactions regarding products and services
Accurately record all customer contacts
Move fluently through computer system to track, gather information, and/or troubleshoot customer issues
Refer unresolved customer issues to designated department or supervisor for resolution
Required Skills and Experience:
Strong computer and typing skills
1-3 years of customer service experience
Experience working with Microsoft Office
Completion of High School Diploma or equivalent
Ability to handle heavy inbound calls
Strong organizational skills
Ability to work independently
Proven ability to meet/exceed performance standards
Excellent typing and data entry skills
Navigating through multiple databases and using duel computer screens
Providing excellent customer service to a large member base
Answering a wide variety of member and nonmember questions and finding solutions to problems
Professional verbal and written communication skills
Preferred Experience:
1-3 years of call center experience
Advanced experience in Microsoft Outlook, Word, Excel
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We are here to help you make a plan and reach your fitness goals. The best way for you to succeed is to meet with one of our experienced fitness managers to assess your health baseline and help you structure a program. Benefit from instruction on proper exercise selection and technique by working with one of our personal trainers who can develop the right program for you. Our trainers are classified into three experience levels- Advanced, Expert or Master. By working with a trainer, you give yourself a greater chance of success in your quest for fat loss, muscle gain and overall health improvement.
501 - 1,000 Employees
Anchorage, AK, US
1986
