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Online Gaming Risk Manager Jobs (NOW HIRING)

NY · On-site

... online sportsbook, casino, and social gaming company in the world. We're building a team that ... Stay highly organized while managing competing priorities; experience with SharePoint is a plus.

The Risk Manager is an exempt full-time position with benefits and a preferred hiring range of $36 ... In order to be considered, all candidates must submit a complete City of Harrisonburg online ...

Risk Manager

Austin, TX · On-site

$87K/yr

Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online ... Evaluate risk management functions and process through the use of data capture, follow up and trend ...

Summary The University of South Alabama's Risk Management department is seeking to hire a Risk ... The report, along with additional information, is available online at: You may also request a paper ...

New

Risk Manager

Pensacola, FL · On-site

$87K/yr

Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online ... Strategic Risk Leadership: Develop and oversee comprehensive risk management programs, aligning ...

Risk Manager

Harrisonburg, VA · On-site

$75K - $85K/yr

The Risk Manager is an exempt full-time position with benefits and a preferred hiring range of $36 ... In order to be considered, all candidates must submit a complete City of Harrisonburg online ...

Risk Manager

Austin, TX · On-site

$87K - $121K/yr

Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online ... Evaluate risk management functions and process through the use of data capture, follow up and trend ...

$92K - $120K/yr

The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming ... Manage and maintain codebases through Git version control, ensuring best practices for ...

Risk Manager

Nashville, TN · On-site

$87K/yr

Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online ... Evaluate risk management functions and process through the use of data capture, follow up and trend ...

Senior Gaming Analyst

$92K - $120K/yr

The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming ... Manage and maintain codebases through Git version control, ensuring best practices for ...

Industry Risk Manager

Chicago, IL · On-site

$103K - $171K/yr

As a Manager within our Industry Risk team, you will support Bankers and KYC Officers by providing ... Gaming, and VASPs). You will identify opportunities to partner with colleagues to develop new ...

Description Summary The Segment Risk Manager Sr is responsible for oversight and administration of ... From reinventing banking with game-changing innovations to building an internal culture that ...

As a Manager within our Industry Risk team, you will support Bankers and KYC Officers by providing ... Gaming, and VASPs). You will identify opportunities to partner with colleagues to develop new ...

Industry Risk Manager

Chicago, IL · On-site

$108K - $183K/yr

As a Manager within our Industry Risk team, you will support Bankers and KYC Officers by providing ... Gaming, and VASPs). You will identify opportunities to partner with colleagues to develop new ...

Showing results 21-40

Online Gaming Risk Manager information

See salary details

$51.5K

$111.6K

$170K

How much do online gaming risk manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for online gaming risk manager in the United States is $111,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $129,000.00 per year, depending on experience, location, and employer.

What is an online gaming risk manager?

An Online Gaming Risk Manager is a professional responsible for identifying, analyzing, and mitigating risks associated with online gaming platforms, such as fraud, regulatory compliance, and financial threats. They assess potential vulnerabilities in gaming systems, develop strategies to minimize losses, and ensure that operations adhere to legal and industry standards. Their role often involves collaborating with security teams, monitoring player activity, and implementing tools to detect suspicious behavior. By proactively managing risks, they help protect both the gaming company and its users.

What are the key skills and qualifications needed to thrive as an online gaming risk manager?

To thrive as an Online Gaming Risk Manager, you need expertise in risk assessment, fraud prevention, and compliance, typically supported by a degree in finance, business, or a related field. Familiarity with risk management software, anti-fraud platforms, and online gaming regulatory systems is highly valuable. Strong analytical thinking, attention to detail, and effective communication are essential soft skills for this role. These skills ensure the integrity of gaming operations, minimize financial and reputational losses, and maintain compliance with legal and industry standards.

What are common challenges faced by online gaming risk managers, and how can they be addressed?

Online Gaming Risk Managers often encounter challenges such as detecting and preventing fraudulent activities, managing regulatory compliance across multiple jurisdictions, and balancing user experience with security measures. Staying updated with the latest fraud techniques and regulatory changes is essential. Collaborating closely with compliance teams, IT security, and customer support helps identify emerging risks and implement effective prevention strategies, ensuring both platform integrity and a positive player experience.

What is the difference between Online Gaming Risk Manager vs Online Gaming Compliance Analyst?

AspectOnline Gaming Risk ManagerOnline Gaming Compliance Analyst
CredentialsRisk management certifications, industry-specific knowledgeLegal and compliance certifications, regulatory knowledge
Work EnvironmentCasino operators, online gaming platformsRegulatory agencies, gaming companies
Industry UsageFocuses on risk mitigation, fraud preventionFocuses on regulatory adherence, policy enforcement

While both roles operate within the online gaming industry, the Online Gaming Risk Manager primarily handles risk assessment and fraud prevention, whereas the Online Gaming Compliance Analyst ensures adherence to legal and regulatory standards. Both positions require industry-specific knowledge but focus on different aspects of operational integrity.

What are popular job titles related to Online Gaming Risk Manager jobs?

For Online Gaming Risk Manager jobs, the most frequently searched job titles are:

Infographic showing various Online Gaming Risk Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $111,556 per year, or $53.6 per hour.

iGaming Customer Service Representative II- iGaming- Full Time

Atlantic City, NJ • On-site

Ocean Casino Resort
Amusement, Gambling, and Recreation • 1 - 5K employees

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Ocean Casino Resort rating

8.4

Company rating: 8.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

About the Role

The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player's interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager.

Position Responsibilities

  • Exhibit conduct in accordance with all NJ Gaming Regulations and departmental policies and procedures
  • Capable of working efficiently in a high-volume work environment
  • Knowledgeable in online gaming products and how customers interact with said products
  • Possess excellent customer service skills
  • Actively monitor and complete incoming phone calls, emails and chats
  • Escalate any game-related issue and/or site issue to appropriate parties and create service tickets as required
  • Provide technical, product, and sales support to customers in a timely manner
  • Proactively develop and build customer relationships
  • Assist players with specifics about promotions, bonuses, loyalty programs and payment status
  • Assist with payment processing and executes both deposits and withdrawals
  • Investigate and resolve customer issues related to payments, including reconciliation of transactions
  • Communicate with third-party payment providers to resolve player issues related to deposits and withdrawals
  • Identify fraudulent or suspicious activity during player's deposits and/or withdrawals
  • Experienced in troubleshooting and triaging complicated matters related to player inquiries
  • Serve as the point of escalation for all customer disputes that Customer Service Representative cannot resolve him/herself
  • Participate in investigations related to payments fraud and game play disputes
  • Detect and advise customers at risk of potential responsible gaming issues
  • Follow procedures to identify and report any suspicious or unusual activity
  • Contribute to the ongoing development and improvement of the online casino customer experience
  • Proactively contact players based on real-time monitoring of events
  • Participate in our outbound contact program, as required
  • Other duties as assigned

Essential Functions

  • Exposure to casino related environmental factors including but not limited to second- hand smoke, excessive noise, and stress related to servicing customers in a high pressure, fast paced environment.
  • Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas.
  • Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor.
  • Must be able to work weekends and holidays, as well as flexible shifts and/or unusual hours.
  • Travel to/from work and on-site attendance to perform the position responsibilities and the essential functions of the job
  • Must be able to lift at least 25lbs.

Requirements

  • High School Diploma or equivalent GED preferred.
  • Ability to communicate with customers and employees in a clear and concise manner.
  • Excellent command of professional English reading, writing and verbal communication
  • Guest service experience preferred, including but not limited to casinos and/or online gaming
  • Superior Microsoft Excel skills required
  • Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests.
  • Ability to effectively communicate in English
  • Able to work holidays/weekends

Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Pay Rate: $21.00/hour

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