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Online Dispatcher Jobs in Racine, WI (NOW HIRING)

Pace Suburban Bus

Dispatcher and Supervisor

Waukegan, IL · On-site

$50K - $110K/yr

Dispatch functions include: * IBS supervision and coordination of bus routes and Bus Operators. * Maintaining work assignment board on a daily basis. * Operating and monitoring radio and IBS ...

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Online Dispatcher information

See Racine, WI salary details

$10

$20

$31

How much do online dispatcher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for online dispatcher in Racine, WI is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.31 per hour, depending on experience, location, and employer.

What is an online dispatcher?

Online Dispatchers are professionals who coordinate and manage the scheduling, routing, and communication for services or deliveries using digital platforms. They typically work for transportation, logistics, or emergency service companies, ensuring that drivers or service providers are assigned tasks efficiently through online systems. Their role involves tracking vehicles or personnel, managing schedules, and providing real-time updates to customers or clients. Strong communication, organizational, and technology skills are essential for this job. Online Dispatchers often work in fast-paced environments where timely decisions are crucial.

How does an online dispatcher typically coordinate with drivers and other team members to ensure timely deliveries?

As an Online Dispatcher, you’ll use digital platforms and communication tools to assign routes, monitor delivery progress, and handle real-time updates. You’ll regularly collaborate with drivers, warehouse staff, and customer service teams to resolve scheduling issues, track shipments, and address any unexpected delays. Effective coordination involves multitasking, clear communication, and staying organized to ensure customer satisfaction and operational efficiency. This role often requires quick problem-solving and adaptability, especially during peak hours or unforeseen events.

What are the key skills and qualifications needed to thrive as an online dispatcher, and why are they important?

To thrive as an Online Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or dispatching experience. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, multitasking, and clear communication skills help you manage schedules and resolve issues efficiently. These abilities are crucial to ensure timely coordination, minimize delays, and provide reliable service to clients and drivers.

What is the difference between Online Dispatcher vs Customer Service Representative?

AspectOnline DispatcherCustomer Service Representative
Required CredentialsHigh school diploma, dispatching software knowledgeHigh school diploma, communication skills
Work EnvironmentRemote or office-based, logistics-focusedCall centers, retail, or office settings
Employer & IndustryTransportation, logistics companiesRetail, telecom, service industries
Common Search & ComparisonYesNo

Online Dispatchers coordinate transportation and delivery services, often working remotely with logistics software. Customer Service Representatives handle client inquiries and support, typically in call centers or retail settings. While both roles require strong communication skills, Online Dispatchers focus on scheduling and route management, whereas Customer Service Reps focus on client support and issue resolution.

How to become a remote online dispatcher?

To become a remote online dispatcher, you typically need strong organizational and communication skills, familiarity with dispatch software, and a high school diploma or equivalent. Some employers may require previous experience in logistics or customer service, and having a reliable internet connection and a suitable workspace is essential.

What are the most commonly searched types of Dispatcher jobs in Racine, WI?

The most popular types of Dispatcher jobs in Racine, WI are:

What are popular job titles related to Online Dispatcher jobs in Racine, WI?

For Online Dispatcher jobs in Racine, WI, the most frequently searched job titles are:

What cities near Racine, WI are hiring for Online Dispatcher jobs?

Cities near Racine, WI with the most Online Dispatcher job openings:

Online Dispatcher jobs near you
Infographic showing various Online Dispatcher job openings in Racine, WI as of August 2026, with employment types broken down into 62% Full Time, 33% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

2nd Shift Dispatcher / Customer Service Representative

ALL FLEET INC

Zion, IL

$16.25 - $20.50/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time 2nd shift dispatcher for a fleet of 100+ technicians for over the road repair. Industry/Call center experience is required.

You will be joining a team of dispatchers supporting customers, calling in due to a breakdown and requesting immediate repair service, or needing standard service. For each call, you will gather the details including the problem with the truck/trailer or vehicle, the driver's location, and any special information. You Dispatch a local mobile technician to diagnose the problem. You will often serve as the lifeline at the end of the phone who will get them the help, they need to get back on the road quickly and meet their obligations.

Responsibilities of the Dispatcher / Customer Service Representative

  • Answer emergency and non-emergency calls and document important information.
  • Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
  • Ability to think ahead and plan for the most efficient routes and use of techs to complete work.
  • Operate and manage a multi-line telephone console system.
  • Prioritize and organize calls according to urgency.
  • Supervise the route and status of field units to prioritize their daily schedule.
  • Maintain and update call logs, call records, and other important documentation.
  • Computer, phone, and text communication with technicians and customers.
  • Managing large company accounts for the company's building relationship with key personnel.
  • Communicate with drivers and mechanics on repairs and service needs of trucks and trailers.
  • Investigating and resolving queries and issues raised by national accounts.

Requirements of the Dispatcher / Customer Service Representative

  • Skill in multi-tasking
  • Experience handling stressful situations
  • Excellent communication skills
  • Superb organizational and interpersonal skills.

Benefits of the Dispatcher / Customer Service Representative

  • Paid Weekly
  • Benefits Package (Health, Dental, and Vision)
  • 401K and life insurance
  • 2 weeksa vacation time after 1 year

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