This role works directly alongside frontline dispatchers and support personnel to manage high ... Utilize multiple software platforms, reporting systems, and online tools to perform analysis, track ...
This role works directly alongside frontline dispatchers and support personnel to manage high ... Utilize multiple software platforms, reporting systems, and online tools to perform analysis, track ...
Client Support Team Lead - Overnight Shift
Roanoke, VA · On-site
$20.46 - $30.69/hr
This role works directly alongside frontline dispatchers and support personnel to manage high ... Utilize multiple software platforms, reporting systems, and online tools to perform analysis, track ...
Client Support Team Lead - Overnight Shift
Roanoke, VA · On-site
$20.46 - $30.69/hr
This role works directly alongside frontline dispatchers and support personnel to manage high ... Utilize multiple software platforms, reporting systems, and online tools to perform analysis, track ...
OA-ROA-JFK
Roanoke, VA · On-site
$16 - $18/hr
... online and let us know how you can be part of our success story What you'll do l Assist in receiving, dispatching, inspecting, handling and stocking inbound products; l Receives returns, counts and ...
OA-ROA-JFK
Roanoke, VA · On-site
$16 - $18/hr
... online and let us know how you can be part of our success story What you'll do l Assist in receiving, dispatching, inspecting, handling and stocking inbound products; l Receives returns, counts and ...
Contract Courier/Driver - Roanoke VA. area
Roanoke, VA · On-site
$50 - $300/day
... and clear with dispatch & clients.🔹 What do you need to partner with us? • Valid Driver ... online application. No resume required! 🚀 Step 2: Answer a few quick questions. 🚀 Step 3: ...
Contract Courier/Driver - Roanoke VA. area
Roanoke, VA · On-site
$50 - $300/day
... and clear with dispatch & clients.🔹 What do you need to partner with us? • Valid Driver ... online application. No resume required! 🚀 Step 2: Answer a few quick questions. 🚀 Step 3: ...
Contract Courier/Driver - Roanoke VA. area
Roanoke, VA · On-site
$50 - $300/day
... and clear with dispatch & clients.🔹 What do you need to partner with us? • Valid Driver ... online application. No resume required! 🚀 Step 2: Answer a few quick questions. 🚀 Step 3: ...
Contract Courier/Driver - Roanoke VA. area
Roanoke, VA · On-site
$50 - $300/day
... and clear with dispatch & clients.🔹 What do you need to partner with us? • Valid Driver ... online application. No resume required! 🚀 Step 2: Answer a few quick questions. 🚀 Step 3: ...
Contract Courier/Driver - Roanoke VA. area
Roanoke, VA · On-site
$50 - $300/day
... clear with dispatch & clients. 🔹 What do you need to partner with us? ✔️ Valid Driver ... online application. No resume required! 🚀 Step 2: Answer a few quick questions. 🚀 Step 3: ...
Quick apply
Contract Courier/Driver - Roanoke VA. area
Roanoke, VA · On-site
$50 - $300/day
... clear with dispatch & clients. 🔹 What do you need to partner with us? ✔️ Valid Driver ... online application. No resume required! 🚀 Step 2: Answer a few quick questions. 🚀 Step 3: ...
MECHANIC I
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
MECHANIC I
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
911 Communications Officer
Roanoke, VA · On-site
$45K/yr
... dispatch police, fire, rescue and public works equipment and personnel usually in response to ... done ONLINE ONLY . Applicants will receive an email link to the test on the following Wednesday ...
911 Communications Officer
Roanoke, VA · On-site
$45K/yr
... dispatch police, fire, rescue and public works equipment and personnel usually in response to ... done ONLINE ONLY . Applicants will receive an email link to the test on the following Wednesday ...
MECHANIC I (FULL TIME)
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
MECHANIC I (FULL TIME)
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
MECHANIC I (FULL TIME)
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
MECHANIC I (FULL TIME)
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
Description The City of Roanoke is seeking 911 Communications Officer candidates to dispatch police ... done ONLINE ONLY. Applicants will receive an email link to the test on the following Wednesday ...
Description The City of Roanoke is seeking 911 Communications Officer candidates to dispatch police ... done ONLINE ONLY. Applicants will receive an email link to the test on the following Wednesday ...
PARKING ASSISTANT
Roanoke, VA · On-site
$15 - $21.07/hr
Patrols and contacts Police Dispatch for urgent situations regarding safety, locked cars, flat ... online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p ...
PARKING ASSISTANT
Roanoke, VA · On-site
$15 - $21.07/hr
Patrols and contacts Police Dispatch for urgent situations regarding safety, locked cars, flat ... online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p ...
MECHANIC I (FULL TIME)
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
Quick apply
MECHANIC I (FULL TIME)
Roanoke, VA · On-site
Note: online applications accepted only. * Schedule : Full time schedule. Monday through Friday, 7 ... Responds to dispatch calls for machine repairs using company vehicle. * Calls on existing customers ...
PARKING ASSISTANT
$15 - $21.07/hr
Patrols and contacts Police Dispatch for urgent situations regarding safety, locked cars, flat ... online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p ...
PARKING ASSISTANT
$15 - $21.07/hr
Patrols and contacts Police Dispatch for urgent situations regarding safety, locked cars, flat ... online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p ...
Customer Service Representative
Salem, VA · On-site
$18 - $20/hr
Maintain accurate customer records in CRM * Coordinate with dispatch, technicians, and sales teams * Assist with basic administrative tasks to keep operations running smoothly What You Bring * High ...
Customer Service Representative
Salem, VA · On-site
$18 - $20/hr
Maintain accurate customer records in CRM * Coordinate with dispatch, technicians, and sales teams * Assist with basic administrative tasks to keep operations running smoothly What You Bring * High ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Customer Service Representative
Roanoke, VA · On-site
$12.77 - $13.50/hr
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and ...
Online Dispatch information
See Blue Ridge, VA salary details
$25.7K - $31.4K
4% of jobs
$31.4K - $37.2K
13% of jobs
$41.5K is the 25th percentile. Wages below this are outliers.
$37.2K - $42.9K
11% of jobs
$42.9K - $48.6K
19% of jobs
The median wage is $49.6K / yr.
$48.6K - $54.4K
19% of jobs
$58.8K is the 75th percentile. Wages above this are outliers.
$54.4K - $60.1K
12% of jobs
$60.1K - $65.8K
9% of jobs
$65.8K - $71.5K
7% of jobs
$71.5K - $77.3K
5% of jobs
$77.3K - $83K
1% of jobs
$83K - $88.7K
0% of jobs
$25.7K
$53.9K
$88.7K
How much do online dispatch jobs pay per year?
How to become an online dispatch?
How does an online dispatch professional typically collaborate with drivers and other team members to ensure timely deliveries?
What are the key skills and qualifications needed to thrive as an online dispatch, and why are they important?
What is the difference between Online Dispatch vs Delivery Coordinator?
| Aspect | Online Dispatch | Delivery Coordinator |
|---|---|---|
| Credentials | Typically requires dispatch or logistics certifications | Often requires logistics or supply chain certifications |
| Work Environment | Primarily remote or office-based, coordinating multiple drivers or vehicles | Office or warehouse setting, managing delivery schedules and routes |
| Industry Usage | Common in transportation, courier, and logistics companies | Used in retail, food service, and logistics sectors |
Online Dispatch and Delivery Coordinator roles both involve managing delivery operations, but Online Dispatch focuses on coordinating drivers remotely through digital platforms, while Delivery Coordinators often handle scheduling and route planning in a more hands-on environment. Both roles require logistics knowledge and communication skills, but Online Dispatch is more tech-driven and remote-oriented.
What is an online dispatch?
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Protos Security rating
8.5
Based on 5 frontline employees who took The Breakroom Quiz
9th of 116 rated security
Job description
Job Title: Client Support Team Lead
Reports To: Client Support Supervisor
Location: Roanoke, VA - Onsite
Shift: Weekend Availability Required. Evening Shift (4:00pm-12:00am)
Company Overview
Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.
We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.
Position Summary
Protos is seeking a highly motivated Client Support Team Lead to join our team. Reporting directly to the Client Support Supervisor, this role is responsible for participating in and leading ground tactics of the dispatch floor in a fast-paced, results-driven environment.
The Client Support Team Lead actively monitors service queues, incoming requests, escalations, scheduling activity, and daily operational workflows to ensure tasks and client needs are executed accurately and without delay. This role works directly alongside frontline dispatchers and support personnel to manage high-volume activity, troubleshoot operational issues, coordinate resources, and provide real-time support during critical, urgent, or time-sensitive situations.
Essential Duties & Responsibilities
- Lead and support frontline teams effectively through excellence in operational tasks and responsibilities.
- Deliver exceptional client support and customer service to internal and external stakeholders by fostering a service-focused culture centered on responsiveness, professionalism, and problem resolution.
- Resolve escalated officer, guard, coordinator, client, service partner, and internal inquiries in accordance with established policies, procedures, and service expectations while effectively navigating operational challenges and complex situations.
- Communicate clearly and professionally with clients, officers, vendors, providers, guards, and internal departments regarding requests, issue resolution timelines, operational updates, and service outcomes.
- Collaborate with vendors, provider partners, and internal departments to resolve officer and guard related concerns and maintain positive working relationships that support operational success.
- Partner with vendors, provider partners, and internal departments to resolve officer and guard-related concerns while maintaining collaborative relationships that support operational success and service continuity.
- Utilize multiple software platforms, reporting systems, and online tools to perform analysis, track performance metrics, and complete operational tasks effectively.
- Assist leadership with onboarding, training coordination, schedule management, policy reinforcement, and execution of departmental initiatives and operational priorities.
- Execute all assigned tasks, responsibilities, and additional duties as directed with integrity and efficiency.
- High School Diploma or GED required, associate or bachelor's degree in business, criminal justice, or related field preferred.
- Minimum of one (1) year of team leadership experience in logistics, scheduling, dispatch, or a similarly fast-paced operational environment required.
- Assesses risk quickly while balancing policy adherence with situational discretion.
- Maintains clarity, focus, and composure under pressure.
- Demonstrates unwavering honesty and accountability.
- Communicates clearly, confidently, and effectively both Client facing and internally.
- Strong analytical and problem-solving skills.
- Process driven, detailed oriented and highly organized.
- Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and with appropriate urgency.
At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:
- Purpose Driven Work - Every role contributes to building smarter, more secure environments
- Growth Opportunities - Mentorship, cross functional projects, and career development
- Collaborative Culture - Open communication, respect, and team first thinking
- People First Values - Inclusive culture and generous employee support
- Competitive compensation
- Health, Vision, Dental, and Life Insurance
- Employee Assistance Program
- FSA / HSA
- 401(k) with employer contribution
- Excellent Paid Time Off (24 days)
- Collaborative work environment (and great coffee!)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing).
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.
About Protos Security
Sourced by ZipRecruiter
Industry
Investigation and physical security services
Company size
201 - 500 Employees
Headquarters location
Norwalk, CT, US
Year founded
2006