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Online Customer Service Jobs in Rosharon, TX (NOW HIRING)

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

As an essential part of the team, you will provide exceptional customer service by handling ... Record and process commitments on customer accounts as appropriate. * Assist customers with online ...

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Customer Service / Sales Associate EMPLOYER: Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales Manager CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES: * Providing a superior customer service ...

Perform administrative functions supporting customer service and sales order entries. * Provide ... We also offer free online training through Aquent Gymnasium. More information on our awesome ...

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Customer Service / Sales Associate EMPLOYER: Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales Manager CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES: * Providing a superior customer service ...

Customer Service Representative Provide service excellence and be a trusted advisor to our ... Utilize printed and on-line vendor information resources * Keep product and reference information ...

New

Our Customer Service Teams work in partnership with our outside sales, procurement, and suppliers ... Utilize printed and on-line vendor information resources * Keep product and reference information ...

Our Customer Service Teams work in partnership with our outside sales, procurement, and suppliers ... Utilize printed and on-line vendor information resources * Keep product and reference information ...

Customer Service Representative

Houston, TX · On-site

$14.50 - $19.75/hr

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... We have the most extensive training programs both online and in-person in the industry. Working for ...

Showing results 21-40

Online Customer Service information

See Rosharon, TX salary details

$8

$16

$24

How much do online customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online customer service in Rosharon, TX is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Rosharon, TX?

The most popular types of Customer Service jobs in Rosharon, TX are:

What cities near Rosharon, TX are hiring for Online Customer Service jobs?

Cities near Rosharon, TX with the most Online Customer Service job openings:

Infographic showing various Online Customer Service job openings in Rosharon, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,983 per year, or $16.8 per hour.

Customer Service Representative

Crox Consulting Inc

Houston, TX • On-site

$15 - $16/hr

Contractor

Re-posted 5 days ago


Job description

Job Title: Customer Service Representative
Job Type: Contract
Location: Houston, TX
 
What We Are Looking For:
Self-driven individuals.
Excellent communication skills (friendly, courteous, helpful).
Ability to resolve customer issues by using problem solving skills.
Reliable/Dependable.
High Integrity/positive attitude.
Flexible/Adaptable.
Strive for excellence.
 
Additional Details:
We provide comprehensive training to ensure our Customer Service agents are prepared to deliver an exceptional customer experience. In this role, you will be trained to handle incoming customer calls and provide quick and real-time information to ensure our customers’ inquiry is resolved on the first call.
Research and problem solve to determine suitable actions to deliver our customers with solution driven results. Be proactive, follow up as needed to ensure one contact resolution.
Create emotional connections by listening to customer needs, applying active listening skills, and showing empathy.  
Embrace challenges and demonstrate capacity for growth. We encourage and welcome improvement opportunities within a culture of transparency, openness and trust.
 
Job Overview:
Employees in this role provide some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, and other matters using basic knowledge of corporate procedures and policies when handling customer requests. This position emphasizes public relations and effective revenue risk management.
 
Job Duties & Responsibilities:
Under direct supervision
•   Handles situations, which may require adaptation of response.
•   Assist customers with billing inquiries and educating on energy consumption.
•   Records and processes commitments on customer’s accounts as appropriate.
•   Assist customers with online account and mobile app request.
•   Meet performance metrics and schedule adherence requirements daily.
•   Assists with providing direction and guidance to less experienced team members
•   Performs other job-related duties as assigned.
 
Required Qualifications: Bilingual (Spanish and English)
•  High School Grad / GED
• Experience: 1+ years