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Online Customer Service Jobs in Rosharon, TX (NOW HIRING)

The landmark Kolache Shoppe is seeking Customer Service employees who have a passion for baking ... ZippyApp is the Common Employment Application for online and mobile that allows you to apply for ...

Temp to Hire Description of Duties: Assist customers with online equipment orders. Manage accounts, answer inbound calls, place orders via outbound calls, enter and review orders, and follow up with ...

Customer Service

Houston, TX · On-site

$15.25 - $20.75/hr

Brick Glass, LLC is looking for full-time customer service representatives (CSR) to join our fast-growing team! The ideal candidates must have a friendly attitude, hardworking & looking to grow in a ...

Customer Service

La Porte, TX · On-site

$15 - $20.50/hr

* Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. * Keep records of customer ...

Customer Service

Pasadena, TX

$14.75 - $20/hr

The Pasadena branch of Meador Staffing has partnered with a local municipality to add a Customer Service Representative to their team for 1 Month. This is a great opportunity to gain experience and ...

Bilingual, previous experience in an office setting, and strong customer service skills. Utility experience is a plus, but not required. Carlton Staffing is a local staffing firm in Texas with over ...

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Summary The Customer Service Representative is responsible for providing effective customer service ... Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Take customer orders over the phone and write up orders and enter online. * Provide verbal or ... On-the-job training and experience in customer service or related work experience. * Knowledge of ...

Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or equivalent * Available for an 8-hour shift between the hours of 6am - 8pm * People-focused approach ...

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Online Customer Service information

See Rosharon, TX salary details

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How much do online customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for online customer service in Rosharon, TX is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.
What are the most commonly searched types of Customer Service jobs in Rosharon, TX? The most popular types of Customer Service jobs in Rosharon, TX are:
What cities near Rosharon, TX are hiring for Online Customer Service jobs? Cities near Rosharon, TX with the most Online Customer Service job openings:
Infographic showing various Online Customer Service job openings in Rosharon, TX as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,983 per year, or $16.8 per hour.

Online Support - Customer Service Rep

Resource Consultings Services Inc

Houston, TX • On-site

$15.25 - $20.75/hr

Contractor

Re-posted 6 days ago


Job description

Role: Online Support - Customer Service Rep

Location: La Porte, TX (Hybrid 2 days/week)

Duration: 12+ month

Job Description:

This role involves providing customer support through Salesforce to assist with common user issues and ensuring efficient communication between customers and internal teams.

Responsibilities:

• Use Salesforce to respond to incoming customer inquiries efficiently

• Liaise with internal product specialists for technical support

• Resolve user issues by identifying, analyzing, and diagnosing problems

• Determine customer requirements for online account configuration

• Coordinate user training for both internal and customer personnel

• Review support analytics for utilization and recommendations at a customer level

• Perform other duties as assigned

Mandatory Skills:

• Undergraduate degree in Business, Information Systems, or equivalent work experience

• Two or more years in customer service or inside sales

• Knowledge and use of Salesforce

• Demonstrated competence in using computers and software applications

• Problem-solving and troubleshooting experience

• Proven oral, written, and presentation skills

• Demonstrated organization, customer service, and people skills

Nice-to-Have Skills:

• Willingness and ability to travel within and outside work location

• Ability to work alternate work schedules for different time zones