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Online Customer Service Rep Jobs in Del Rio, TX (NOW HIRING)

HMG Careers

Remote Benefits Sales Rep

Del Rio, TX · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

InsuraTec

Sales Representative (Remote)

Del Rio, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Del Rio, TX

Online Customer Service Rep information

See Del Rio, TX salary details

$9

$17

$24

How much do online customer service rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for online customer service rep in Del Rio, TX is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

What are the most commonly searched types of Customer Service Rep jobs in Del Rio, TX? The most popular types of Customer Service Rep jobs in Del Rio, TX are:
What are popular job titles related to Online Customer Service Rep jobs in Del Rio, TX? For Online Customer Service Rep jobs in Del Rio, TX, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Del Rio, TX look for? The top searched job categories for Online Customer Service Rep jobs in Del Rio, TX are:
What cities near Del Rio, TX are hiring for Online Customer Service Rep jobs? Cities near Del Rio, TX with the most Online Customer Service Rep job openings:
Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Del Rio, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,815 per year, or $17.2 per hour.

Home Health Sales and Marketing Representative

Home Care Providers of Texas

Del Rio, TX • On-site

$37K - $50K/yr

Full-time

Re-posted 4 days ago

Job description

The Del Rio and Eagle Pass Sales Representative is responsible for developing and executing targeted marketing campaigns to attract new clients and improve retention. This role builds strong relationships with contracted vendors and providers to ensure high-quality service and care through regular patient interactions.

The Sales Rep also engages with the community to promote services, identify individuals with potential care coordination or case management needs, and support referrals. Working closely with internal teams, this role helps align outreach efforts with organizational goals while monitoring market trends and performance metrics.

This position requires strong communication skills, a proactive mindset, and a commitment to improving healthcare access in the Del Rio and Eagle pass area.


Responsibilities:

  • Meet with patients and families to discuss HCP of Texas home health services.
  • Act as the liaison for HCP of Texas between our referral sources, patients and their families, and the office.
  • Submit any required documents to vendors for required credentialing to enter facilities.
  • Devise a marketing campaign with the goal of increasing client base and generations of referrals.
  • Plan, Organize, and execute marketing programs.
  • Trade shows and events to market services.
  • Attend mandatory company meetings.
  • Manage individual marketing budget.
  • Communicate with Intake to verify and confirm clear receipt of referrals.
  • Review the Intake log throughout the day to accurately follow pending referrals and the admission or non-admit of referrals.
  • Keep abreast of health industry trends, competition and new opportunities.
  • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


Skills and Requirements:

  • A proven track record in the Home Health industry.
  • A desire to provide the highest level of customer service.
  • Ability to persuade referral sources by presenting the benefits of HCP of Texas.
  • Strong verbal and written communication skills.
  • Education: High School Diploma or equivalent
Home Care Providers of Texas logo

About Home Care Providers of Texas

Sourced by ZipRecruiter

Home Care Providers of Texas is certified a agency licensed by the state of Texas to provide home care in the privacy of the patient’s home. Our ultimate goal is to restore the highest quality of life possible to our patients. Home Care Providers of Texas provides comprehensive care that is personalized to fit your individual medical and therapeutic needs. We are dedicated to promoting the health and well-being of our patients with the opportunity to encourage and promote independence. It is because of this commitment, we continually demonstrate our sincere belief in the patient’s dignity and worth. At Home Care Providers of Texas our staff consists of highly educated and committed Professionals who provide Compassionate, Courteous and Efficient Home Health care and Personal care services every step of the way.

Industry

Home health care services

Company size

201 - 500 Employees

Headquarters location

Dallas, TX, US

Year founded

2003

Social media

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