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Online Csr Jobs in Rochester, MN (NOW HIRING)

Body shop CSR

Rochester, MN ยท On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Body shop CSR

Rochester, MN

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

Guest Service Representative

Rochester, MN ยท On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional ... Only candidates that apply through our online system will be considered. Recruiter: Lori Gittus ASM ...

Showing results 21-40

Online Csr information

See Rochester, MN salary details

$10

$19

$27

How much do online csr jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for online csr in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is an online CSR?

Online CSRs, or Online Customer Service Representatives, are professionals who assist customers via digital channels such as email, live chat, and social media. They handle inquiries, resolve issues, process orders, and provide information about products or services. Online CSRs play a key role in ensuring customer satisfaction and maintaining a positive brand image by delivering prompt and effective support remotely.

What are the key skills and qualifications needed to thrive as an online CSR?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for resolving customer issues efficiently and ensuring positive customer experiences in digital environments.

What are some common challenges faced by online CSRs, and how can they be effectively managed?

Online Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, managing difficult or upset customers, and quickly adapting to new technologies or procedures. Effective time management, clear written communication, and maintaining a calm, empathetic demeanor are key to overcoming these hurdles. Many organizations provide training and support systems, including knowledge bases and escalation protocols, to help representatives deliver consistent, high-quality service. Regular feedback and collaboration with team members also play a crucial role in navigating these challenges successfully.

What are the most commonly searched types of Csr jobs in Rochester, MN?

The most popular types of Csr jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Online Csr jobs?

Cities near Rochester, MN with the most Online Csr job openings:

Infographic showing various Online Csr job openings in Rochester, MN as of August 2026, with employment types broken down into 59% Full Time, 38% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Body shop CSR

Rochester, MN โ€ข On-site

Rochester Collision Center
11 - 50 employees

$15.50 - $21.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 23 days ago


Job description

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have the willingness to learn and adapt.
Role Requirements
  • High school diploma or equivalent required
  • Effective communication skills
  • Ability to learn new technology and procedures
  • Ability to work in a team environment
  • Attention to detail
  • Valid state driver's license & ability to be insured through RMC liability insurance required

Job Description
  • Assist guests in person and over the phone
  • Checking in and out for insurance and customer pay claims
  • Checking in and out rentals
  • Accepting and receipting payments
  • Assist Collision Center manager in tasks he assigns
  • Creating and closing insurance, customer, and inter-company repair orders
  • Creating and closing reconditioning service repair orders
  • Maintain and track rental vehicles
  • Order office and other miscellaneous supplies
  • Miscellaneous duties
  • Pays attention to detail

Universal Responsibilities
  • Adhere to the Rochester Motor Cars mission, vision and values in all situations.
  • Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.

1. Customer Enthusiasm
2. Employee Satisfaction
3. Financial Performance
4. Market Effectiveness
5. Ongoing Improvement
- "Grow people, make friends and do good."
- Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.
About Rochester Motor Cars
At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers' and employee's expectations and maintain their loyalty for a lifetime.
Competitive compensations and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.