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Online Chat Support Jobs in Rincon, GA (NOW HIRING)

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access, digital banking tools, and online transactions. * Support bill payments, fund transfers, and ...

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All JobsOnline Chat Support JobsOnline Chat Support Jobs in Rincon, GA

Online Chat Support information

See Rincon, GA salary details

$13

$23

$40

How much do online chat support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for online chat support in Rincon, GA is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.77 per hour, depending on experience, location, and employer.

What are online chat support agents?

Online chat support agents are professionals who assist customers through live chat platforms on websites or apps. They help answer questions, resolve issues, and provide information about products or services in real time. Unlike phone support, their communication is written, allowing them to handle multiple conversations simultaneously. Chat support agents play a crucial role in delivering quick and efficient customer service, often working remotely or in call centers.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

What are the key skills and qualifications needed to thrive as an Online Chat Support specialist, and why are they important?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by Online Chat Support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.
What are the most commonly searched types of Chat Support jobs in Rincon, GA? The most popular types of Chat Support jobs in Rincon, GA are:
What are popular job titles related to Online Chat Support jobs in Rincon, GA? For Online Chat Support jobs in Rincon, GA, the most frequently searched job titles are:
What job categories do people searching Online Chat Support jobs in Rincon, GA look for? The top searched job categories for Online Chat Support jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Online Chat Support jobs? Cities near Rincon, GA with the most Online Chat Support job openings:
Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Rincon, GA as of July 2026, with employment types broken down into 57% Full Time, 13% Part Time, 1% Temporary, and 29% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $49,257 per year, or $23.7 per hour.
Production Administrator - Savannah

Production Administrator - Savannah

SOUTHERN INDUSTRIES HOME IMPROVEMENTS LLC

Pooler, GA

$18 - $21/hr

Full-time

Posted 9 days ago

Job description

Supports the Production Manager with the work performance of Office Administration team members within the office while they are performing Production related functions. Responsible for actions including, but not limited to, delegating responsibilities, training of duty completion, coaching for performance, following up on activities, verifying hours worked, and communicating information to both employees and subcontractors.

Interacts with customers via telephone, email, online chat, or in person to provide support and information on job installation, products or services. Serve as brand ambassador for internal and external customers.

Answers phone calls in a professional manner and redirects incoming telephone traffic as appropriate.

Collects, processes, and organizes production documents as they come into the office and ensures that all documents and files are organized properly in accordance with company standards, policies, and procedures.

Ensures that all sales and production information is entered into appropriate systems, reports are generated as needed, and individuals who need sales and production information is able to access it properly.

Provides administrative and scheduling support to the General Sales Manager and Production Manager including reviewing sales paperwork, creation of production folders, job scheduling, material ordering, updating completions, and participating in board meetings.

Enters job related information into Sales Force within the required timeframe to enable Sales, Production and Accounting to properly perform tasks with input data.

Receive money, reconcile the funds against jobs and make deposits into bank accounts.

Assist Production in the receipt of trucks bringing inventory and coordinate location of delivery of products.

Completes and manages report functions to ensure job status is completed in system, job costs are accurate, financial reports are completed, and follows through on reporting needs of the office.

Make customer calls to discuss scheduled appointments and update customers on status of job. Obtain reviews from customers following completed jobs.

Process and obtain required permits and business licenses.Southern Industries Home Improvement | Production Administrator

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Collaborate with Fleet & Safety Coordinator to ensure vehicle maintenance records, registration, and required documentation or information is provided to Fleet & Safety Coordinator in a timely manner.

Serves as a location point of contact to collaborate with various departments to share information and ensure communication of information from headquarters to all location staff.

Collaborate with all departments for orienting new hires.

Responsible for returning all phone calls, voice mails and emails by the end of each day.

Run errands as required.

Perform additional duties as assigned.

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