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Online Chat Support Jobs in Rincon, GA (NOW HIRING)

MCI Careers

Virtual Banker Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access, digital banking tools, and online transactions. * Support bill payments, fund transfers, and ...

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Online Chat Support information

See Rincon, GA salary details

$13

$23

$40

How much do online chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online chat support in Rincon, GA is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online chat support specialist?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

What are some common challenges faced by online chat support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

Are online chat support jobs legit?

Online chat support jobs are legitimate roles that involve assisting customers through live chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do online chat support agents get paid?

Online chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with technical or specialized support skills.

How to become an online chat support agent?

To become an online chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or technical knowledge related to the company's products or services.

What are the most commonly searched types of Chat Support jobs in Rincon, GA?

The most popular types of Chat Support jobs in Rincon, GA are:

What are popular job titles related to Online Chat Support jobs in Rincon, GA?

For Online Chat Support jobs in Rincon, GA, the most frequently searched job titles are:

What job categories do people searching Online Chat Support jobs in Rincon, GA look for?

The top searched job categories for Online Chat Support jobs in Rincon, GA are:

What cities near Rincon, GA are hiring for Online Chat Support jobs?

Cities near Rincon, GA with the most Online Chat Support job openings:

Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Rincon, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,257 per year, or $23.7 per hour.

Assistant Director of Enrollment

Savannah College of Art and Design

Savannah, GA • On-site

Other

Re-posted 3 days ago

Savannah College of Art and Design rating

5.9

Company rating: 5.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

584th of 631 rated colleges and universities

Job description

As an assistant director of enrollment, you will foster relationships with applicants and their parents across various communication channels as they navigate the admission and enrollment process. Each day, you will manage numerous phone calls and emails to answer complex questions about university policies, admission requirements, scholarships, financial aid, and enrollment timelines. You will also encourage students and their families to visit the university. Among other duties, you will prepare completed applications for review and congratulate students who have been accepted. Responsibilities include the operation of management systems — such as Salesforce, Banner, and Application Xtender — to record and track applicant documents, individual contacts, and more. Additionally, you will maintain a daily schedule of phone or Zoom appointments using Calendly.

In this role, you will prioritize outreach to right-fit students identified through reports, adviser ratings, and Pardot, and manage other data-driven outreach projects as assigned by leadership. Among other duties, you will serve as the primary point of contact for financial aid-related inquiries, explain the federal student aid process, and discuss expected costs with students and parents. You will also review submitted portfolios and résumés to ensure they meet scholarship requirements and advocate for students seeking additional financial support. Likewise, you will provide guidance on outside scholarship resources or steps for scholarship appeal. Additionally, you will remain knowledgeable of all university policies and procedures to communicate accurate information.

In this position, you will engage with students through webinars, online chat sessions, and two monthly LiveAgent shifts to assist them at various stages of the admission process. Responsibilities include participation in special events, occasional evening and weekend work, and travel to support off-campus events or recruitment opportunities. At least four times per year, you will provide Saturday coverage for on-campus visits and tours. Among other duties, you will communicate proactively with deposit-paid students to prepare them for enrollment and encourage them to make quarterly balance payments by the specified due dates.

The ideal candidate exhibits strong communication, organizational, and strategic thinking skills. They also have a keen attention to detail, perform well under pressure, and can quickly shift focus. The candidate should also maintain a positive attitude at all times.

Minimum qualifications:

  • Bachelor's degree or higher.
  • Excellent written and verbal communication skills, attention to detail, strong organization and time management skills, ability to think strategically and work toward department goals
  • Must work well under pressure and be able to shift focus quickly
  • Positive attitude
  • Experience with excel/power point/word preferred
  • Experience working in a fast pace environment, sales, and customer service

Preferred qualifications:

  • Master’s degree

Certificates, licenses, and registrations:

  • Valid driver’s license

Travel required:

  • 10–20%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

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