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Online Chat Representative Jobs in Springfield, OR

Customer Representative

Eugene, OR ยท On-site

$16.25 - $22/hr

About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel ...

Sales Representative

Eugene, OR ยท On-site

$60K - $75K/yr

The Sales Representative will provide friendly, caring and professional service by actively assessing client needs and providing assistance with arch support fittings. As an integral member of our ...

Sales Representative

Eugene, OR ยท On-site

$55K - $95K/yr

Sales Representative (Hybrid) As a Sales Representative, you are accountable for engaging with existing and prospective customers, promoting products and services, and generating sales revenue.

SALES REP

Eugene, OR ยท On-site

JOB OVERVIEW As a Sales Representative, you'll play a key role in developing sales strategies, identifying new opportunities, and maintaining strong relationships with existing clients. This role ...

Sales Representative

Eugene, OR ยท On-site

$150K/yr

Uncapped performance-based income + additional bonuses for highly motivated reps * Earn while you learn: $1,750 during training period. * Expected first-year earnings of $70,000-$100,000+ * Top ...

Sales Representative

Eugene, OR ยท On-site

$150K/yr

Uncapped performance-based income + additional bonuses for highly motivated reps * Earn while you learn: $1,750 during training period. * Expected first-year earnings of $70,000-$100,000+ * Top ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

Customer Service Representative

Eugene, OR ยท On-site

$16 - $21.75/hr

CSR Position Overview The purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) is the first impression in our clinic! Besides greeting clients ...

Customer Service Rep

Eugene, OR ยท On-site

$16.25 - $22/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: * Greet customers ...

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Customer Service Representative

Eugene, OR ยท On-site

$16 - $21.75/hr

CSR Position Overview The purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) is the first impression in our clinic! Besides greeting clients ...

Showing results 21-40

Online Chat Representative information

See Springfield, OR salary details

$11

$21

$34

How much do online chat representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for online chat representative in Springfield, OR is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.41 per hour, depending on experience, location, and employer.

What is an online chat representative?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.

What are the key skills and qualifications needed to thrive as an online chat representative?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

What are some common challenges faced by online chat representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are popular job titles related to Online Chat Representative jobs in Springfield, OR?

For Online Chat Representative jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Online Chat Representative jobs in Springfield, OR look for?

The top searched job categories for Online Chat Representative jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Online Chat Representative jobs?

Cities near Springfield, OR with the most Online Chat Representative job openings:

Infographic showing various Online Chat Representative job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $44,733 per year, or $21.5 per hour.

Customer Representative

Eugene, OR โ€ข On-site

Archer Travel Service, Inc
Travel Arrangement Servicesย โ€ขย 11 - 50 employees

$16.25 - $22/hr

Other

Re-posted 13 days ago


Job description

About the job Customer Representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!