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Online Chat Rep Jobs in Delaware (NOW HIRING)

Open accounts through online applications as needed. * Promptly scan and upload all member related ... as a representative of the credit union. * Requires a strong knowledge of consumer loan policy ...

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... We have the most extensive training programs both online and in-person in the industry. Working for ...

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... We have the most extensive training programs both online and in-person in the industry. Working for ...

Sales Rep - BioPharma

Dover, DE · On-site

$85K - $116K/yr

Pharmaceutical Sales Representative (Specialty to entry level both available) Pharmaceutical Sales Rep Opening Summary: We are seeking driven, capable, vivacious as well as positive sales account ...

Sales Rep - BioPharma

Dover, DE · On-site

$85K - $116K/yr

Pharmaceutical Sales Representative (Specialty to entry level both available) Pharmaceutical Sales Rep Opening Summary: We are seeking driven, capable, vivacious as well as positive sales account ...

Open accounts through online applications as needed. * Promptly scan and upload all member related ... as a representative of the credit union. * Requires a strong knowledge of consumer loan policy ...

Sales Representative (100% Commission) - Remote About Us The Rustman Agency is a rapidly growing brokerage dedicated to helping families protect their financial futures. We offer life insurance ...

Customer Representative

Dover, DE · On-site

$12.75 - $17.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel ...

Showing results 21-40

Online Chat Rep information

See Delaware salary details

$9

$20

$56

How much do online chat rep jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for online chat rep in Delaware is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $24.13 per hour, depending on experience, location, and employer.

What is an online chat rep?

Online Chat Representatives, also known as chat agents or live chat support, are customer service professionals who assist customers via online chat platforms. Their main responsibilities include answering customer inquiries, resolving issues, providing product information, and guiding users through website processes in real time. They play a crucial role in delivering efficient, text-based support for businesses, often handling multiple conversations simultaneously. Successful chat reps possess strong communication skills, multitasking abilities, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as an online chat rep, and why are they important?

To thrive as an Online Chat Rep, strong written communication skills, fast typing abilities, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms like Zendesk or LiveChat is typically required. Exceptional patience, problem-solving, and multitasking abilities help representatives handle multiple conversations and resolve issues effectively. These skills ensure efficient, high-quality customer support and satisfaction in a digital environment.

What are some common challenges faced by online chat reps, and how can they be managed effectively?

Online Chat Reps often handle multiple customer conversations simultaneously, which can be challenging when trying to provide prompt, personalized responses. Managing time efficiently and staying organized are essential to avoid feeling overwhelmed. Additionally, interpreting customer tone and intent without verbal cues can require extra attention to detail and empathy. Many employers provide training and digital tools to help reps manage workloads and improve communication, so taking advantage of these resources can make the role more manageable and rewarding.

What is the difference between Online Chat Rep vs Customer Service Representative?

AspectOnline Chat RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, online platform-basedIn-office or remote, depending on employer
Industry UsageCommon in e-commerce, tech, and online servicesWidespread across retail, telecom, banking, and more
Primary CommunicationText-based chatPhone, email, in-person, or chat

Online Chat Reps primarily handle customer inquiries via live online chat, focusing on quick, text-based support. Customer Service Representatives may handle multiple communication channels, including phone and email, and often work in various industries. While both roles require strong communication skills and customer service experience, Online Chat Reps specialize in digital, real-time chat support, making them ideal for online businesses and tech companies.

What are popular job titles related to Online Chat Rep jobs in Delaware?

For Online Chat Rep jobs in Delaware, the most frequently searched job titles are:

Infographic showing various Online Chat Rep job openings in Delaware as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $43,364 per year, or $20.8 per hour.

Future Opening: Customer Service Representative

FastSigns

Wilmington, DE • On-site

$16 - $18/hr

Other

Re-posted 9 days ago


FastSigns rating

6.9

Company rating: 6.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

176th of 740 rated retailers


Job description

FASTSIGNS Customer Service Representative

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement.


What FastSigns employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About FASTSIGNS

Sourced by ZipRecruiter

Industry

Printing and printing services, marketing, graphic design services, specialized design services and advertising and public relations services

Company size

51 - 200 Employees

Headquarters location

Carrollton, TX, US