CSR
Lincoln, IL · On-site
$15 - $17.50/hr
Customer Service Representative (CSR) - VeterinaryLocation: Lincoln, IL 62656Position Overview We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our ...
CSR
Lincoln, IL · On-site
$15 - $17.50/hr
Customer Service Representative (CSR) - VeterinaryLocation: Lincoln, IL 62656Position Overview We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
CSR
Lincoln, IL · On-site
$15.50 - $21.25/hr
Customer Service Representative (CSR) - Veterinary We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our veterinary team in Lincoln, IL. The ideal candidate ...
CSR
Lincoln, IL · On-site
$15.50 - $21.25/hr
Customer Service Representative (CSR) - Veterinary We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our veterinary team in Lincoln, IL. The ideal candidate ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a CSR, you are expected to provide prompt and courteous service to external and internal clients. You would serve as the front-line contact with clientele, providing a variety of banking services ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a CSR, you are expected to provide prompt and courteous service to external and internal clients. You would serve as the front-line contact with clientele, providing a variety of banking services ...
Customer Service Representative
Springfield, IL · On-site
$17 - $22/hr
The Habegger Corporation in Springfield , IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking ...
Customer Service Representative
Springfield, IL · On-site
$17 - $22/hr
The Habegger Corporation in Springfield , IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking ...
Customer Service Associate
Springfield, IL · On-site
$13.50 - $18.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Springfield, IL · On-site
$13.50 - $18.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Divernon, IL · On-site
$15.75 - $21.50/hr
Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...
Customer Service Representative
Divernon, IL · On-site
$15.75 - $21.50/hr
Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Auburn, IL · On-site
$18 - $25/hr
Job Type Full-time Description As a Customer Service Representative at Springfield Plastics, Inc., you will act as a liaison, provide product/service information, taking order placements and ...
Customer Service Representative
Auburn, IL · On-site
$18 - $25/hr
Job Type Full-time Description As a Customer Service Representative at Springfield Plastics, Inc., you will act as a liaison, provide product/service information, taking order placements and ...
Customer Service Representative
Springfield, IL · On-site
$17 - $22/hr
The Habegger Corporation in Springfield , IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking ...
Customer Service Representative
Springfield, IL · On-site
$17 - $22/hr
The Habegger Corporation in Springfield , IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and ...
CUSTOMER SERVICE REPRESENTATIVE
Springfield, IL · On-site
$16 - $22/hr
The Customer Service Representative in this role will be responsible for answering customer calls, entering orders and solving customer problems. We offer a comprehensive benefits package including ...
CUSTOMER SERVICE REPRESENTATIVE
Springfield, IL · On-site
$16 - $22/hr
The Customer Service Representative in this role will be responsible for answering customer calls, entering orders and solving customer problems. We offer a comprehensive benefits package including ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Springfield, IL · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Customer Service Representative
Springfield, IL · On-site
$15.75 - $21.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Online Chat Customer Service information
See Springfield, IL salary details
$9.77 - $11.31
2% of jobs
$11.31 - $12.84
4% of jobs
$12.84 - $14.38
11% of jobs
$15.23 is the 25th percentile. Wages below this are outliers.
$14.38 - $15.92
15% of jobs
The median wage is $17.34 / hr.
$15.92 - $17.46
20% of jobs
$17.46 - $19
15% of jobs
$20.05 is the 75th percentile. Wages above this are outliers.
$19 - $20.53
13% of jobs
$20.53 - $22.07
7% of jobs
$22.07 - $23.61
6% of jobs
$23.61 - $25.15
4% of jobs
$25.15 - $26.68
3% of jobs
$9
$18
$26
How much do online chat customer service jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for online chat customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.
What is an online chat customer service representative?
Online chat customer service representatives are professionals who assist customers through live chat platforms on websites or apps. They answer questions, resolve issues, and provide information about products or services in real time. Their main goal is to ensure customer satisfaction by offering prompt and effective support without the need for phone calls. These representatives must have excellent communication skills, be tech-savvy, and often manage multiple conversations at once.
What are the key skills and qualifications needed to thrive as an online chat customer service representative?
To thrive as an Online Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Patience, empathy, and the ability to multitask efficiently help you stand out in this role. These skills and qualities are crucial for delivering timely, accurate support and building positive customer experiences in a digital environment.
What are the biggest challenges online chat customer service representatives face when handling multiple customer conversations simultaneously?
One of the primary challenges for Online Chat Customer Service representatives is efficiently managing several chat sessions at once without compromising the quality of support. This requires strong multitasking skills, attention to detail, and the ability to quickly switch contexts between different customer issues. Representatives often use predefined templates and knowledge bases to maintain consistency and speed, but must also personalize responses to address specific customer needs. Staying organized and calm under pressure is key to ensuring that all customers receive timely and accurate assistance.
What is the difference between Online Chat Customer Service vs Call Center Customer Service?
| Aspect | Online Chat Customer Service | Call Center Customer Service |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; customer service skills |
| Work Environment | Remote or office-based, online platform | Call center, often office-based or remote |
| Communication Mode | Text-based chat | Voice calls |
| Industry Usage | Retail, tech support, e-commerce | Telecommunications, retail, finance |
Online Chat Customer Service and Call Center Customer Service both require strong communication skills and customer-focused credentials. The main difference lies in their communication mode: online chat involves text-based interactions, while call center roles are voice-based. Both roles are prevalent across various industries, with online chat often suited for remote work and quick responses, whereas call centers may involve more direct voice engagement.
What are popular job titles related to Online Chat Customer Service jobs in Springfield, IL?
For Online Chat Customer Service jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Online Chat Customer Service jobs in Springfield, IL look for?
The top searched job categories for Online Chat Customer Service jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Online Chat Customer Service jobs?
Cities near Springfield, IL with the most Online Chat Customer Service job openings:
CareVet rating
5.9
Based on 28 frontline employees who took The Breakroom Quiz
35th of 56 rated veterinary
Job description
Customer Service Representative (CSR) - VeterinaryLocation: Lincoln, IL 62656Position Overview
We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our veterinary team in Lincoln, IL. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support in a fast-paced veterinary environment.
Key Responsibilities- Greet clients warmly and professionally, both in person and over the phone.
- Schedule appointments and manage the clinic’s calendar efficiently.
- Answer client inquiries regarding services, treatments, and general veterinary information.
- Maintain accurate client and patient records using veterinary software systems.
- Process payments, handle billing, and manage insurance claims as needed.
- Coordinate communication between clients and veterinary staff to ensure smooth operations.
- Assist with administrative tasks to support the veterinary team.
- Previous experience as a Customer Service Representative, preferably in a veterinary or animal care setting.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a dynamic environment.
- Familiarity with veterinary software and appointment scheduling systems is a plus.
- Compassion for animals and a commitment to providing excellent client service.
- High school diploma or equivalent required; additional education in veterinary or customer service fields is a plus.
If you are passionate about animal care and enjoy helping clients, please submit your resume and cover letter to our hiring team. We look forward to hearing from you!
About CareVet
Sourced by ZipRecruiter
Industry
Veterinary services
Company size
1,001 - 5,000 Employees
Headquarters location
Clayton, MO, US
Year founded
2018