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Online Chat Customer Service Jobs in Rochester, MN

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge ...

U-Haul

Customer Service Representative

Rochester, MN

$11.41 - $12/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Savers | Value Village

Customer Service Associate

Rochester, MN · On-site

$15.50 - $20.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Location: Rochester, MN, United States Pay Rate: Our starting pay ranges from $15.50 to $20.42 depending on job duty/position. Savers Benefits Geographic & job eligibility ...

Savers Value Village

Customer Service Associate

Rochester, MN · On-site

$15.50 - $20.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Pay Rate: Our starting pay ranges from $15.50 to $20.42 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

Savers/Value Village

Customer Service Associate

Rochester, MN

$15.50 - $20.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Pay Rate: Our starting pay ranges from $15.50 to $20.42 depending on job duty/position. Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans ...

HyVee

Aisles Online Manager

Rochester, MN · On-site

Aisles Online Manager Department: Aisles Online FLSA : Non-Exempt General Function Oversees the ... Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience ...

Fleet Farm

Customer Service Team Member

Rochester, MN · On-site

$16.25 - $22/hr

Customer Service Team Member At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The ...

Family Dollar

Customer Service Associate I

Stewartville, MN · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Dollartree

Customer Service Associate II

Stewartville, MN · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Hy-Vee, Inc.

Aisles Online Manager

Rochester, MN · On-site

Aisles Online Manager Department: Aisles Online FLSA : Non-Exempt General Function Oversees the ... Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience ...

Dollartree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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Showing results 21-40

All JobsOnline Chat Customer Service JobsOnline Chat Customer Service Jobs in Rochester, MN

Online Chat Customer Service information

See Rochester, MN salary details

$10

$19

$27

How much do online chat customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online chat customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is an online chat customer service representative?

Online chat customer service representatives are professionals who assist customers through live chat platforms on websites or apps. They answer questions, resolve issues, and provide information about products or services in real time. Their main goal is to ensure customer satisfaction by offering prompt and effective support without the need for phone calls. These representatives must have excellent communication skills, be tech-savvy, and often manage multiple conversations at once.

What are the key skills and qualifications needed to thrive as an online chat customer service representative?

To thrive as an Online Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Patience, empathy, and the ability to multitask efficiently help you stand out in this role. These skills and qualities are crucial for delivering timely, accurate support and building positive customer experiences in a digital environment.

What are the biggest challenges online chat customer service representatives face when handling multiple customer conversations simultaneously?

One of the primary challenges for Online Chat Customer Service representatives is efficiently managing several chat sessions at once without compromising the quality of support. This requires strong multitasking skills, attention to detail, and the ability to quickly switch contexts between different customer issues. Representatives often use predefined templates and knowledge bases to maintain consistency and speed, but must also personalize responses to address specific customer needs. Staying organized and calm under pressure is key to ensuring that all customers receive timely and accurate assistance.

What is the difference between Online Chat Customer Service vs Call Center Customer Service?

AspectOnline Chat Customer ServiceCall Center Customer Service
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote or office-based, online platformCall center, often office-based or remote
Communication ModeText-based chatVoice calls
Industry UsageRetail, tech support, e-commerceTelecommunications, retail, finance

Online Chat Customer Service and Call Center Customer Service both require strong communication skills and customer-focused credentials. The main difference lies in their communication mode: online chat involves text-based interactions, while call center roles are voice-based. Both roles are prevalent across various industries, with online chat often suited for remote work and quick responses, whereas call centers may involve more direct voice engagement.

What are the most commonly searched types of Chat Customer Service jobs in Rochester, MN?

The most popular types of Chat Customer Service jobs in Rochester, MN are:

What are popular job titles related to Online Chat Customer Service jobs in Rochester, MN?

For Online Chat Customer Service jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Online Chat Customer Service jobs in Rochester, MN look for?

The top searched job categories for Online Chat Customer Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Online Chat Customer Service jobs?

Cities near Rochester, MN with the most Online Chat Customer Service job openings:

Online Chat Customer Service jobs near you
Infographic showing various Online Chat Customer Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Customer Service Professional

Arvig

Grand Meadow, MN • On-site

$15 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Customer Service Professional
$ 20.66/hr.
Arvig: Committed to Service, Dedicated to You
Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference
What You'll Do
As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
  • Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services
  • Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy
  • Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
  • Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
  • Build Relationships: Collaborate across teams and make sure every customer feels confident and valued
What You'll Bring
  • Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
  • A tech-savvy problem solver who's passionate about helping others
  • Stellar communications skills and the ability to explain things in a clear, friendly way
  • Attention to detail
  • Resiliency, dependability, and a commitment to continuous learning
  • High school diploma or GED required; an associate's degree is a plus!
Your Schedule
Monday - Friday, 9:30 a.m. 6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.
Your Location
In-person: This position will be located in our Grand Meadow, MN office.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
  • Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
  • Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family
  • Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP) - because your success is our success
  • Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth
  • Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals
  • Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service -because being connected matters

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!
Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.
EOE/Disabilities/Vets
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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