ZipRecruiter

Log In

1

Online Chat Customer Service Jobs in Bothell, WA

nathr

Customer Service Representative

Monroe, WA · Hybrid

$21 - $26/hr

Accurately and efficiently process customer orders received by fax/email/online and/or EDI within 24-hour turnaround * Collaborate with outside sales representatives to provide best-in-class service ...

nathr

Customer Service Representative

Monroe, WA · Hybrid

$21 - $26/hr

Accurately and efficiently process customer orders received by fax/email/online and/or EDI within 24-hour turnaround * Collaborate with outside sales representatives to provide best-in-class service ...

Seatown

Schedule Coordinator

Mukilteo, WA · On-site

$20 - $25.25/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Manages large amounts of incoming phone calls from customers and ...

Compass Group

CUSTOMER SERVICE ASSISTANT

Renton, WA · On-site

$25/hr

Note: online applications accepted only. * Schedule : Full time schedule. Days may vary, 6:00 am to ... Serves as a customer service representative in a call center and provides work order management ...

Poolcorp

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... We offer continuous learning - locally in sales center training sessions, virtually in our online ...

POOLCORP

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... We offer continuous learning - locally in sales center training sessions, virtually in our online ...

Poolcorp

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... We offer continuous learning - locally in sales center training sessions, virtually in our online ...

Medix

Customer Service Representative

Renton, WA · On-site

$18 - $21/hr

Troubleshooting the online eBill platform and enrolling consumers in autopay. * Handling general ... Customer service or call center background, including meeting KPIs. * Quick learner who adapts well ...

previous pagenext page

Showing results 21-40

All JobsOnline Chat Customer Service JobsOnline Chat Customer Service Jobs in Bothell, WA

Online Chat Customer Service information

See Bothell, WA salary details

$11

$21

$30

How much do online chat customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online chat customer service in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is an online chat customer service representative?

Online chat customer service representatives are professionals who assist customers through live chat platforms on websites or apps. They answer questions, resolve issues, and provide information about products or services in real time. Their main goal is to ensure customer satisfaction by offering prompt and effective support without the need for phone calls. These representatives must have excellent communication skills, be tech-savvy, and often manage multiple conversations at once.

What are the key skills and qualifications needed to thrive as an online chat customer service representative?

To thrive as an Online Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Patience, empathy, and the ability to multitask efficiently help you stand out in this role. These skills and qualities are crucial for delivering timely, accurate support and building positive customer experiences in a digital environment.

What are the biggest challenges online chat customer service representatives face when handling multiple customer conversations simultaneously?

One of the primary challenges for Online Chat Customer Service representatives is efficiently managing several chat sessions at once without compromising the quality of support. This requires strong multitasking skills, attention to detail, and the ability to quickly switch contexts between different customer issues. Representatives often use predefined templates and knowledge bases to maintain consistency and speed, but must also personalize responses to address specific customer needs. Staying organized and calm under pressure is key to ensuring that all customers receive timely and accurate assistance.

What is the difference between Online Chat Customer Service vs Call Center Customer Service?

AspectOnline Chat Customer ServiceCall Center Customer Service
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote or office-based, online platformCall center, often office-based or remote
Communication ModeText-based chatVoice calls
Industry UsageRetail, tech support, e-commerceTelecommunications, retail, finance

Online Chat Customer Service and Call Center Customer Service both require strong communication skills and customer-focused credentials. The main difference lies in their communication mode: online chat involves text-based interactions, while call center roles are voice-based. Both roles are prevalent across various industries, with online chat often suited for remote work and quick responses, whereas call centers may involve more direct voice engagement.

What are popular job titles related to Online Chat Customer Service jobs in Bothell, WA?

For Online Chat Customer Service jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Online Chat Customer Service jobs in Bothell, WA look for?

The top searched job categories for Online Chat Customer Service jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Online Chat Customer Service jobs?

Cities near Bothell, WA with the most Online Chat Customer Service job openings:

Online Chat Customer Service jobs near you
Infographic showing various Online Chat Customer Service job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,707 per year, or $21 per hour.

Customer Service Representative

Ballard Natural Gas Service

Lynnwood, WA

$25 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Customer Service Representative (CSR)

Ballard Natural Gas and Home Services 

Location: 2027 196th St SW Suite A101, Lynnwood, WA 98036

$25–$29/hr. + bonus potential  

Full Benefits | Growth Opportunity | High-Energy Team Environment

Ballard Natural Gas and Home Services is growing, and we are looking for a high-performing Customer Service Representative who thrives in a fast-paced environment, communicates confidently on the phone, and knows how to turn conversations into booked opportunities.

Experience in the home service industry, trades, or Service Titan is highly preferred.

Schedule

  • Full-time in office position
  • Hours: 8:00 AM – 5:00 PM
  • Training schedule: Monday–Friday
  • Standard schedule Tuesday–Saturday

Compensation & Benefits

  • $25–$29 per hour 
  • Additional bonus and Commission opportunities
  • Full Benefits Package including:
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • 401(k)
    • PTO
    • Paid Holidays

What You'll Do

  • Handle high-volume inbound customer calls
  • Make outbound calls for follow-up, membership renewals, unsold estimates, scheduling, and lead generation
  • Book service calls and maximize conversion opportunities
  • Deliver exceptional customer service on every interaction
  • Work closely with dispatch and operations teams
  • Accurately enter customer information and notes into ServiceTitan
  • Help drive revenue through strong phone and sales skills
  • Maintain professionalism and urgency during busy seasons

What We're Looking For

  • Previous CSR, call center, dispatch, or phone sales experience
  • Home service/trades industry experience strongly preferred
  • Service Titan experience is a major plus
  • Strong communication and phone sales ability
  • Ability to multitask in a fast-paced environment
  • Positive attitude with strong customer service skills
  • Reliable, punctual, and team-oriented
  • Comfortable handling both inbound and outbound calls
  • Strong typing and computer skills

Ideal Candidate

You are someone who:

  • Enjoys talking to customers
  • Can confidently ask for the appointment and close calls
  • Stays calm under pressure
  • Understands urgency and customer experience
  • Wants to earn more through performance incentives
  • Takes pride in being dependable and professional

If you are looking for a company that rewards hard work, and provides long-term career growth, we would love to talk with you.