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Online Banking Associate Jobs (NOW HIRING)

Initio Capital

Investment Banking Associate

Manhattan, NY · Hybrid

$145K - $185K/yr

Job Summary Investment Banking Associate Initio Capital Full-time, Part-time, Contract, Temporary, Internship, Casual Hybrid | New York, NY, United States Investment Banking Associate - Initio ...

First Bank

Banking Associate

Strasburg, VA · On-site

$18.50 - $23/hr

The Banking Associate I provides accurate, efficient transaction processing and high-quality customer service at the branch level while actively supporting business growth. This role requires ...

First Bank

Banking Associate

Prince George, VA · On-site

$18.50 - $23/hr

The Banking Associate I provides accurate, efficient transaction processing and high-quality customer service at the branch level while actively supporting business growth. This role requires ...

First Bank

Banking Associate

Chester, VA · On-site

$18.50 - $23/hr

The Banking Associate I provides accurate, efficient transaction processing and high-quality customer service at the branch level while actively supporting business growth. This role requires ...

firstbank

Banking Associate

Prince George, VA · On-site

$18.50 - $23/hr

The Banking Associate I provides accurate, efficient transaction processing and high-quality customer service at the branch level while actively supporting business growth. This role requires ...

firstbank

Banking Associate

Strasburg, VA · On-site

$18.50 - $23/hr

The Banking Associate I provides accurate, efficient transaction processing and high-quality customer service at the branch level while actively supporting business growth. This role requires ...

firstbank

Banking Associate

Chester, VA · On-site

$18.50 - $23/hr

The Banking Associate I provides accurate, efficient transaction processing and high-quality customer service at the branch level while actively supporting business growth. This role requires ...

MUFG

Investment Banking Associate

Los Angeles, CA · On-site +1

$170K/yr

... Investment Banking Associates across our offices for both M&A and Restructuring advisory ... Proficiency with S&P Capital IQ, Pitchbook, Salesforce CRM and online data room platforms * SIE and ...

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Online Banking Associate information

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How much do online banking associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for online banking associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What does an online banking associate do?

An Online Banking Associate assists customers with their digital banking needs, such as setting up online accounts, troubleshooting technical issues, and guiding them through online transactions. They provide support via phone, chat, or email, addressing questions about account access, security, and digital banking features. Additionally, they may educate customers about new online tools and ensure the safety of customer information. Their goal is to help customers have a smooth and secure online banking experience.

What are the key skills and qualifications needed to thrive as an online banking associate?

To thrive as an Online Banking Associate, you need a solid understanding of banking products, customer service principles, and digital transaction processes, often supported by a degree in finance or business and relevant banking experience. Familiarity with online banking platforms, CRM systems, and secure communication tools is typically required. Strong problem-solving abilities, attention to detail, and excellent communication skills help build trust with customers and resolve their issues efficiently. These skills are vital for ensuring customer satisfaction, maintaining security, and supporting smooth digital banking operations.

What are some common challenges online banking associates face when assisting customers remotely?

Online Banking Associates often encounter challenges such as troubleshooting technical issues that customers face with digital platforms, addressing security concerns, and providing clear instructions to users who may have varying levels of digital literacy. Since all interactions occur remotely, associates must rely heavily on clear communication and patience to resolve issues effectively without face-to-face assistance. Staying updated on platform changes and maintaining a customer-focused approach are key to overcoming these challenges and ensuring customer satisfaction.

What is the difference between Online Banking Associate vs Customer Service Representative?

AspectOnline Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, call centers, or remote online platformsCall centers, retail stores, or office settings
Employer & Industry UsageFinancial institutions, banks, credit unionsVarious industries including banking, retail, telecom
Common Search & Comparison IntentYesYes

The Online Banking Associate primarily handles digital banking services, assisting customers with online account management, transactions, and troubleshooting via online platforms. Customer Service Representatives provide general support across various channels, including in-person, phone, or online, often covering broader customer inquiries. While both roles require strong communication skills and some banking knowledge, Online Banking Associates focus more on digital tools and online services, making them more specialized within the banking industry.

What cities are hiring for Online Banking Associate jobs?

Cities with the most Online Banking Associate job openings:

What are the most commonly searched types of Online Banking jobs?

The most popular types of Online Banking jobs are:

What states have the most Online Banking Associate jobs?

States with the most job openings for Online Banking Associate jobs include:

What are popular job titles related to Online Banking Associate jobs?

For Online Banking Associate jobs, the most frequently searched job titles are:

Investment Banking Associate

Cleveland, OH • On-site

Brown Gibbons Lang & Company
Investment Banking and Securities Dealing • 51 - 200 employees
Learn more about Brown Gibbons Lang & Companyexternal

Full-time

Re-posted 23 days ago

Job description

Company Description
Brown Gibbons Lang & Company (BGL) is a leading independent investment bank and financial advisory firm focused on the global middle market. We advise private and public corporations and debt and equity sponsors on mergers and acquisitions, divestitures, capital markets, financial restructurings, valuations and opinions, real estate, and other strategic matters. On every engagement, our clients receive senior-level attention from experienced bankers who bring a wealth of industry knowledge, transaction expertise, and deep relationships with key players in a broad range of industries.
Job Description
Investment Banking Associates at Brown Gibbons Lang & Company have a strategic position and will oversee the preparation of financial analyses, conduct due diligence, develop offering presentation materials, and participate in the structuring and execution of a wide variety of transactions. Investment Banking Associates assume an integral role in transaction execution and client interaction, as well as participation in marketing efforts and identifying prospective clients.
Investment Banking Associate Responsibilities:
BGL Investment Banking Associates enjoy a high level of involvement at every stage of the transaction and frequently interact with senior level bankers and management of client companies. They are active contributors during every phase of the transaction process and are integral to each transaction team. Additionally, Associates work closely with senior bankers to assist with their new business efforts.
Investment Banking Associates at BGL act as primary processors of transactions and proposals. Associates are expected to master all aspects of transaction execution, including new business presentations, financial modeling and analysis, industry research, and preparation of other written materials.
Associates are required to have the ability to work on two to three transactions at any one time. As they become more experienced, Associates will be expected to manage transactions along with senior bankers and help coordinate the activities of team members, clients, attorneys, and accountants.
Job Responsibilities:
  • Supporting senior bankers in transaction execution and client management
  • Performing financial analysis
  • Identifying potential investors, buyers, acquisition targets or merger partners
  • Conducting industry research
  • Participating in new business development
  • Cultivating analyst development

Qualifications
Candidates for this position should be dynamic, highly-motivated individuals with a sincere enjoyment of their work and should demonstrate a commitment to excellence in all tasks and to the growth of the firm as a leader in the middle market.
Successful candidates possess the following characteristics:
  • Bachelor's Degree required, MBA preferred
  • Two or more years of previous experience in Investment Banking
  • Outstanding academic record
  • Strong accounting and financial modeling knowledge and experience
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Ambitious team player with commitment to excellence

Additional Information
We have Investment Banking opportunities available in our Cleveland, OH and Chicago, IL offices.

Apply