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Are you interested in building high-performance, globally scalable last mile delivery systems? Are you looking for a team where you can innovate and challenge the status quo? Does the prospect of designing products used by over a million customers around the world get you excited? If so, Amazon Flex is for you!
Come help Amazon delight our customers by delivering packages faster and in more places than ever before. At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can be their own boss delivering Amazon packages.
The Role
We are looking for a dynamic leader to own the Offers product portfolio. Flex Offers is the system that determines which delivery opportunities are presented to Delivery Partners (DPs), including what blocks are shown, when, and to whom. The Flex Offers and Pricing team owns the end-to-end
experience of offer generation, validation, and presentation - shaping how millions of delivery blocks reach DPs across the network. This is a highly strategic role, where you will get to both build features from the ground up, as well as augment existing features to improve user experience across the account lifecycle.
As the leader for this domain, you will set long-term strategy and vision, collaborate with multiple cross functional stakeholders, develop scalable mechanism to expand our products world-wide and deliver products and solutions that delight delivery partners.
The right candidate will possess a well-rounded product background and a track record on defining and launching large products / programs. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You will be able to support your team in anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing the business needs versus technical constraints. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
Key job responsibilities
1. Define a multi-year product vision and strategy to meet the needs of various businesses we support.
2. Develop and manage high quality product roadmaps to realize the product vision.
3. Manage prioritization and trade-off between regulatory constraints, time to market, cost, scale, and delivery partner experience.
4. Create program goals and related metrics, track progress and own business reviews with business leadership and key stakeholders.
5. Evangelize product vision among multiple Amazon teams and influence them to deliver on specific capabilities needed to accomplish team's goals.
6. Work closely with engineering, science and other stakeholders to build and innovate in this space.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in building and driving adoption of new tools
- Experience performing statistical analysis of data using SQL, Excel and other tools
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 151,200.00 - 204,600.00 USD annually
USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually