Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Bachelor's degree * 1+ years of experience supporting project or program management activities * 1+ ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Bachelor's degree * 1+ years of experience supporting project or program management activities * 1+ ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Workday certification * 1+ year of experience reviewing business requirements, system ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Workday certification * 1+ year of experience reviewing business requirements, system ...
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Miami, FL · On-site
$106K - $139K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Miami, FL · On-site
$106K - $139K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Tallahassee, FL · On-site
$105K - $138K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Tallahassee, FL · On-site
$105K - $138K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Jacksonville, FL · On-site
$102K - $134K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Jacksonville, FL · On-site
$102K - $134K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Tampa, FL · On-site
$104K - $137K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Tax Consultant II, Internal Tax Team - Federal Direct Tax
Tampa, FL · On-site
$104K - $137K/yr
The Federal Direct Tax team within the US Firms Tax ("USFT") group of the Deloitte US Firms is ... One (1) + years of prior experience * Excellent communication skills * Proficient in Excel
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Workday certification * 1+ year of Workday experience reviewing business requirements, system ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Workday certification * 1+ year of Workday experience reviewing business requirements, system ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Bachelor's degree * 1+ years of experience supporting project or program management activities * 1+ ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Bachelor's degree * 1+ years of experience supporting project or program management activities * 1+ ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Workday certification * 1+ year of experience reviewing business requirements, system ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Workday certification * 1+ year of experience reviewing business requirements, system ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... USDC professionals work out of one of our specific delivery center locations, and each location ...
The Team Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design ... One of the following active accreditations obtained: * Licensed CPA in state of practice/primary ...
The Team Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design ... One of the following active accreditations obtained: * Licensed CPA in state of practice/primary ...
Our Deloitte Human Capital team helps organizations create value through people performance. We ... Center professionals work out of one of our specific Deloitte locations, and each location presents ...
Our Deloitte Human Capital team helps organizations create value through people performance. We ... Center professionals work out of one of our specific Deloitte locations, and each location presents ...
The Team Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design ... One of the following active accreditations obtained: * Licensed CPA in state of practice/primary ...
The Team Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design ... One of the following active accreditations obtained: * Licensed CPA in state of practice/primary ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Supporting implementation efforts across one or more ServiceNow modules, including ITSM, ITOM, ITAM ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... Supporting implementation efforts across one or more ServiceNow modules, including ITSM, ITOM, ITAM ...
The Team Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design ... One of the following active accreditations obtained: * Licensed CPA in state of practice/primary ...
The Team Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design ... One of the following active accreditations obtained: * Licensed CPA in state of practice/primary ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte Human Capital team helps organizations create value through people performance. We ... Center professionals work out of one of our specific Deloitte locations, and each location presents ...
Our Deloitte Human Capital team helps organizations create value through people performance. We ... Center professionals work out of one of our specific Deloitte locations, and each location presents ...
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help ... USDC professionals work out of one of our specific delivery center locations, and each location ...
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help ... USDC professionals work out of one of our specific delivery center locations, and each location ...
One Team Deloitte information
What are One Team roles at Deloitte?
How does the One Team at Deloitte support collaboration and communication among different service lines and departments?
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What is the difference between One Team Deloitte vs Deloitte Consulting Analyst?
| Aspect | One Team Deloitte | Deloitte Consulting Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant internship experience | Bachelor's degree, internship or entry-level experience |
| Work Environment | Collaborative, team-oriented consulting projects | Client-facing consulting projects, team collaboration |
| Employer & Industry Usage | Part of Deloitte's consulting division, industry-wide | Entry-level consulting role within Deloitte |
| Common Search & Comparison | Yes | Yes |
The comparison between One Team Deloitte and Deloitte Consulting Analyst shows that both roles require similar educational backgrounds and work in collaborative, client-focused environments within Deloitte's consulting division. The main difference lies in the job titles' focus, with One Team Deloitte emphasizing team collaboration and Deloitte Consulting Analyst being an entry-level role designed for new graduates entering consulting projects.
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Delivery Analyst, Infrastructure Engineering Solutions - Tier 1 Help Desk
Lake Mary, FL • Hybrid
Full-time
Posted 24 days ago
Deloitte rating
8.2
Based on 93 frontline employees who took The Breakroom Quiz
46th of 152 rated financial services
Job description
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
Work you'll do
As a Delivery Analyst, Infrastructure Engineering Solutions on the Hybrid Cloud Infrastructure team, you will be responsible for:
- Support multiple clients in a fast-paced operations environment
- Monitor dashboards and alerting tools, respond to inbound support requests, and follow established procedures, scripts, policies, and knowledge base articles
- Create, update, and document tickets for each request, alert, or incident
- Troubleshoot common end-user support issues and escalate issues in accordance with defined procedures
- Manage multiple screens, applications, and tasks simultaneously while meeting service expectations
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Hybrid Cloud Infrastructure offering provides specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments, modernize networks and AI infrastructure from the core to the edge, and incubate new infrastructure and device services to help clients stay ahead with the latest technology advances.
This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.
The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required:
- High school diploma
- Ability to work 12:00 PM-9:00 PM Eastern Time, Tuesday through Saturday
- Experience using a ticketing system and knowledge base tools
- Experience in a help desk, service desk, call center, network operations center (NOC), security operations center (SOC), or operations support environment
- Experience troubleshooting common end-user support issues
- Ability to work in a hybrid model while residing within a commutable distance to Gilbert, Lake Mary, or Mechanicsburg
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- Experience supporting multiple screens, applications, and tasks simultaneously
- Experience identifying, documenting, and escalating alerts, requests, or incidents
- Experience working in high-volume or time-sensitive support environments
- Ability to work weekends or holidays, as needed
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
Work you'll do
As a Delivery Analyst, Infrastructure Engineering Solutions on the Hybrid Cloud Infrastructure team, you will be responsible for:
- Support multiple clients in a fast-paced operations environment
- Monitor dashboards and alerting tools, respond to inbound support requests, and follow established procedures, scripts, policies, and knowledge base articles
- Create, update, and document tickets for each request, alert, or incident
- Troubleshoot common end-user support issues and escalate issues in accordance with defined procedures
- Manage multiple screens, applications, and tasks simultaneously while meeting service expectations
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Hybrid Cloud Infrastructure offering provides specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments, modernize networks and AI infrastructure from the core to the edge, and incubate new infrastructure and device services to help clients stay ahead with the latest technology advances.
This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.
The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required:
- High school diploma
- Ability to work 12:00 PM-9:00 PM Eastern Time, Tuesday through Saturday
- Experience using a ticketing system and knowledge base tools
- Experience in a help desk, service desk, call center, network operations center (NOC), security operations center (SOC), or operations support environment
- Experience troubleshooting common end-user support issues
- Ability to work in a hybrid model while residing within a commutable distance to Gilbert, Lake Mary, or Mechanicsburg
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- Experience supporting multiple screens, applications, and tasks simultaneously
- Experience identifying, documenting, and escalating alerts, requests, or incidents
- Experience working in high-volume or time-sensitive support environments
- Ability to work weekends or holidays, as needed
About Deloitte
Sourced by ZipRecruiter
Industry
Finance and insurance and business management consulting
Company size
10,000+ Employees
Headquarters location
Orlando, FL, US