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Onboarding Team Lead Jobs (NOW HIRING)

Playlist

Onboarding Team Lead

Phoenix, AZ · On-site

$86K - $105K/yr

Ability to onboard and effectively manage a small team of Onboarding Specialists * Advanced proficiency with Learning Management Systems and virtual meeting platforms * Strong analytical skills to ...

Playlist

Onboarding Team Lead

Denver, CO · On-site

$86K - $105K/yr

Ability to onboard and effectively manage a small team of Onboarding Specialists * Advanced proficiency with Learning Management Systems and virtual meeting platforms * Strong analytical skills to ...

Playlist

Onboarding Team Lead

Dallas, TX · On-site

$86K - $105K/yr

Ability to onboard and effectively manage a small team of Onboarding Specialists * Advanced proficiency with Learning Management Systems and virtual meeting platforms * Strong analytical skills to ...

Playlist

Onboarding Team Lead

Austin, TX · On-site

$86K - $105K/yr

Ability to onboard and effectively manage a small team of Onboarding Specialists * Advanced proficiency with Learning Management Systems and virtual meeting platforms * Strong analytical skills to ...

Reteam

Onboarding Team Lead

Dallas, TX · On-site

You leverage tools/technology to allow our sales team to scale well. You love building a sales process from the ground up. You are not only excited about closing deals, but also putting a repeatable ...

SpaceX

Onboarding Specialist

Palo Alto, CA · On-site

$105K - $145K/yr

Lead design, development, implementation, evaluation, and continuous improvement of orientation and ... team cultures quickly * Partner with HR leadership to create and implement impactful onboarding ...

New

ZoomInfo

Team Lead, Customer Onboarding

Bethesda, MD · On-site

$200K/yr

As the Senior Team Lead, Customer Onboarding - Enterprise & Strategic Accounts , you will oversee a team of Onboarding and Delivery Managers responsible for driving the successful implementation of ...

eSkill

Customer Onboarding Specialist

San Antonio, TX

Lead customer meetings, including kickoff, training, integration, and launch preparation. * Guide ... Opportunity to help shape a growing Customer Onboarding team * In-person role at eSkill's downtown ...

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Onboarding Team Lead information

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How much do onboarding team lead jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for onboarding team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does an onboarding team lead do?

An Onboarding Team Lead is responsible for overseeing the onboarding process for new employees within an organization. They manage a team that coordinates activities such as orientation, training, and integration to ensure that new hires are set up for success. The Onboarding Team Lead also develops and refines onboarding procedures, collaborates with HR and department managers, and monitors onboarding metrics to improve the process. Their goal is to create a positive and efficient experience for new employees, helping them quickly adapt to the company culture and their roles.

What are the key skills and qualifications needed to thrive as an onboarding team lead?

To thrive as an Onboarding Team Lead, you need a solid understanding of HR processes, experience with employee training, and often a bachelor's degree in human resources or a related field. Familiarity with onboarding software, HRIS systems, and project management tools is commonly required. Outstanding communication, leadership, and problem-solving skills help in managing teams and ensuring a positive new hire experience. These skills are vital for streamlining onboarding, fostering employee engagement, and supporting organizational growth.

How does an onboarding team lead typically collaborate with other departments during the onboarding process?

An Onboarding Team Lead regularly works with departments such as HR, IT, and hiring managers to ensure a smooth transition for new hires. They coordinate with HR to handle paperwork and benefits, with IT to set up necessary technology, and with direct managers to align on role-specific training. Effective cross-functional communication is key to addressing any challenges quickly and providing a cohesive onboarding experience. This collaboration helps new employees feel supported and accelerates their integration into the company.

What is the difference between Onboarding Team Lead vs Onboarding Specialist?

AspectOnboarding Team LeadOnboarding Specialist
ResponsibilitiesOversees onboarding processes, manages onboarding team, ensures smooth new hire integrationConducts onboarding sessions, prepares materials, assists new hires with initial setup
Required CredentialsTypically requires experience in HR or onboarding, sometimes leadership or team management skillsUsually requires HR or related certifications, strong communication skills
Work EnvironmentLeads a team within HR or onboarding department, often in corporate officesWorks directly with new hires, often in HR or training departments
Employer & Industry UsageCommon in corporate, tech, and large organizationsWidely used across industries for onboarding roles

The Onboarding Team Lead manages and coordinates onboarding activities and team members, focusing on process efficiency. In contrast, the Onboarding Specialist primarily executes onboarding tasks and supports new hires directly. Both roles are essential in onboarding but differ in scope and leadership responsibilities.

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Onboarding Team Lead jobs near you
Infographic showing various Onboarding Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Onboarding Team Lead

Playlist

Phoenix, AZ • On-site

$86K - $105K/yr

Full-time

Posted 19 days ago

Job description

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You'll Play
  • Orchestrate comprehensive onboarding strategies, designing and delivering dynamic learning experiences through discovery sessions, virtual training, and strategic onsite visits to franchisor corporate offices
  • Collaborate with the Kite Training team to develop custom learning paths in our Learning Management System (LMS), tailoring educational content to each unique brand's needs
  • Partner closely with Product and Product Operations teams to document customer requirements, ensuring clear communication of new features and seamless platform adoption
  • Build and nurture lasting customer relationships by sharing deep product knowledge, proactively addressing challenges, and serving as a trusted strategic advisor
  • Serve as the primary escalation point for onboarding specialists and franchisee partners, resolving complex implementation challenges with creativity and expertise
  • Capture and synthesize customer insights to continuously refine onboarding processes, driving ongoing product and training improvements
  • Stay ahead of industry trends, continuously expanding knowledge of our software ecosystem and emerging best practices in customer education
  • Support occasional client visits to guide partners through their onboarding journey
The Experience You'll Bring
  • 5+ years of experience in customer service, training, or client-facing roles demonstrating exceptional communication and educational skills
  • Proven expertise in designing and delivering training programs, particularly in technology or software environments
  • Ability to onboard and effectively manage a small team of Onboarding Specialists
  • Advanced proficiency with Learning Management Systems and virtual meeting platforms
  • Strong analytical skills to actively listen, ask insightful questions, and solve complex problems with creativity
  • Technical comfort with database and internet-based software, including Microsoft Office suite and video conferencing tools
  • Exceptional online communication skills across email, chat, and video platforms
  • Demonstrated ability to manage multiple priorities while maintaining high-quality customer interactions

It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $86,475 to $105,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.