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Onbase Jobs in Atlanta, GA (NOW HIRING)

OrthoAtlanta

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

... OnBase and Epic • Provide clear directions, declare calls, and guide patients as needed • Collaborate with colleagues across departments in a fast-paced environment • Deliver an exceptional ...

Brasfield & Gorrie, LLC

Jobsite Assistant

Cartersville, GA · On-site

$17.50 - $23.50/hr

Set up and maintain electronic job files. * Assist with processing invoices in OnBase. * Track rental equipment and incoming materials. * Order office supplies and assist with pricing & ordering job ...

Ortho Atlanta

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

... OnBase and Epic • Provide clear directions, declare calls, and guide patients as needed • Collaborate with colleagues across departments in a fast-paced environment • Deliver an exceptional ...

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Onbase information

See Atlanta, GA salary details

$11

$21

$41

How much do onbase jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for onbase in Atlanta, GA is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $24.04 per hour, depending on experience, location, and employer.

What is an Onbase?

An OnBase job typically involves working with OnBase, a content management, workflow automation, and records management software developed by Hyland. Professionals in this role manage document storage, retrieval, and workflow automation to improve business efficiency. Common responsibilities include system administration, troubleshooting, user support, and integration with other enterprise applications. Familiarity with database management, scripting, and system configuration is often required.

What skills and qualifications are needed for an Onbase?

To thrive as an OnBase Administrator, you need a solid background in information technology, document management systems, and often a relevant bachelor's degree or equivalent experience. Familiarity with Hyland OnBase software, workflow automation, scripting, and related certifications (such as OnBase Certified System Administrator) are highly valuable. Strong troubleshooting abilities, attention to detail, and effective communication skills help you excel in both independent and team settings. These skills are crucial for ensuring seamless document management, optimizing business workflows, and supporting organizational efficiency.

What are some typical challenges faced by Onbase administrators, and how are they addressed?

OnBase Administrators often encounter challenges like managing complex system integrations, troubleshooting workflow issues, and ensuring data security within the document management environment. Staying updated with software upgrades and regulatory requirements can also require ongoing learning and adaptation. Most teams address these challenges through continuous training, strong collaboration with IT and business units, and proactive monitoring of system performance. By leveraging both technical expertise and effective communication, administrators can quickly resolve issues and maintain a stable, efficient OnBase system for their organization.

What are the most commonly searched types of Onbase jobs in Atlanta, GA?

The most popular types of Onbase jobs in Atlanta, GA are:

Onbase jobs near you
Infographic showing various Onbase job openings in Atlanta, GA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $45,419 per year, or $21.8 per hour.

Customer Service Representative

OrthoAtlanta

Atlanta, GA • On-site

$15.50 - $21/hr

Other

Re-posted 14 days ago

OrthoAtlanta rating

8.4

Company rating: 8.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Location: Atlanta, GA
Schedule: Full-time Hourly
Compensation: Competitive compensation and inclusive benefits for a strong total rewards package.
About OrthoAtlanta
Become part of OrthoAtlanta, one of the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.
What You'll Do
As a Customer Service Representative at OrthoAtlanta, you'll:
• Answer and direct a high volume of incoming calls (80+ daily) on a multi-line switchboard
• Schedule appointments and follow-ups accurately and efficiently
• Enter and update patient demographics and insurance information in Epic
• Create and manage patient cases and referral entries
• Verify insurance eligibility and referral requirements
• Work referral work queues and index documentation in OnBase and Epic
• Provide clear directions, declare calls, and guide patients as needed
• Collaborate with colleagues across departments in a fast-paced environment
• Deliver an exceptional patient experience with professionalism and empathy
• Support additional tasks and projects as assigned by the Call Center Manager
A Great Fit If You...
• Thrive in a busy, phone-driven environment with fast call volume
• Bring empathy, clarity, and efficiency to every patient interaction
• Communicate with confidence and compassion-both in writing and over the phone
• Stay organized and composed, even during high-pressure moments
• Understand the importance of accuracy in patient records and scheduling
What You'll Need
• High school diploma or GED
• 2+ years of experience in a medical office or call center (preferred)
• Working knowledge of Epic (strongly preferred)
• Familiarity with medical terminology (preferred)
• Excellent verbal and written communication skills
• Detail-oriented with strong time management and multitasking abilities
• Discretion, professionalism, and a team-first mindset
Why OrthoAtlanta?
• Join a trusted name in orthopedic and sports medicine care
• Be part of a patient-first culture where your voice and contributions matter
• Enjoy ongoing opportunities for career growth and development
Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!

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