On Call Web Quality Assurance Jobs (NOW HIRING)

We aren't generic contractors; we are expert consultants. We work with our clients determine the ideal solution to their problems. We are seeking candidates who can help us create dynamic, engaging, exciting content with an emphasis on user-centered design, user experience (UX), and accessibility for all learners. This requires candidates who are exceptional in their attention to detail and consistency.

The Quality Assurance Editor is responsible for ensuring that all project deliverables meet established government client standards for branding, style, formatting, consistency, and accuracy. This role serves as the final quality control function prior to deliverable submission, enforcing adherence to the client's Style Guide, templates, naming conventions, and Section 508 accessibility requirements.

The Quality Assurance Editor works across deliverable types-including Incident Position Descriptions (IPDs), Position Task Books (PTBs), Incident Position Standards (IPS), instructional materials, handouts, and web content-to ensure consistent application of terminology, formatting, and editorial conventions. They collaborate with project managers, instructional designers, technical writer/editors, and subject matter experts to resolve discrepancies and maintain 100% uniformity across products developed under the same effort.

The role requires exceptional attention to detail, the ability to systematically identify and resolve inconsistencies, and the judgment to enforce standards without compromising technical accuracy.

This role works a flexible part time schedule as needed based on client need.

Key Responsibilities:

• Conduct editorial and quality assurance reviews of all deliverables prior to client submission.

• Ensure full compliance with the client's Style Guide, GPO style conventions, and project-specific templates.

• Verify consistency across related deliverables (e.g., IPD PTB IPS training materials).

• Apply and enforce standardized formatting, capitalization, terminology, acronyms, and file naming conventions.

• Identify and correct inconsistencies in structure, layout, and document organization.

• Validate proper use of styles, headings, lists, tables, and embedded elements (figures, hyperlinks, references).

• Ensure deliverables meet Section 508 accessibility requirements and formatting expectations for final publication.

• Perform cross-document comparisons to detect drift in terminology, task statements, and language patterns.

• Maintain and apply editorial checklists and QA processes for repeatable quality control.

• Proactively coordinate with authors and team members to resolve issues while maintaining project timelines.

• Develop and maintain best practices according to guidelines, standardizing review processes, and ensuring quality control.

• Work independently and demonstrate active listening and collaboration with peers in a fast-paced environment.

Required Qualifications:

• US Citizenship required by federal contract

• Bachelor's degree in English, Communications, or related field.

• 5+ years of experience in technical editing and quality assurance

Additional Qualifications:

• Demonstrated experience editing technical or federal deliverables (e.g., training materials, standards, manuals, guidance documents)

• Proven ability to apply and enforce a formal style guide (e.g., agency-specific, GPO)

• Experience performing quality assurance reviews across multiple, related documents

• Ability to provide short-term surge support as well as regular workflow schedules

• Excellent proficiency in Microsoft Word, including:

  • Styles and templates

  • Track Changes and commenting

  • Structured formatting (headings, lists, tables)

• Experience identifying and resolving cross-document inconsistencies

• Exceptional attention to detail and pattern recognition

Preferred Skills/Experience:

• Strong communication, organizational, and interpersonal skills.

• Experience supporting a government client and executing both independently and as part of a team.

• Experience working in a virtual environment and familiarity with SharePoint, Teams, and Outlook.

• Familiarity with emergency management and wildland fire concepts and terminology is a plus.

Job Location(s): Position is remote.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$74,090.00 - $125,954.00Nationwide Remote Office (US99)