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On Call Sql Support Engineer Jobs (NOW HIRING)

Itential Careers

Product Support Engineer

Atlanta, GA · On-site

Participate in a rotating on-call schedule to support 24/7 customer needs, including weekends and ... Experience with databases such as MongoDB and relational databases (SQL). * Hands-on experience ...

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ... Technical and/or engineering background, ideally with experience writing SQL queries * Experience ...

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and ... Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes

ITENTIAL LLC

Product Support Engineer

Participate in a rotating on-call schedule to support 24/7 customer needs, including weekends and ... Experience with databases such as MongoDB and relational databases (SQL). * Hands-on experience ...

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes ... Strong collaboration across engineering, product, and support teams Employment Type: FULL_TIME

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes ... Strong collaboration across engineering, product, and support teams

ASSA ABLOY

Technical Support Engineer

Austin, TX

Participating in the on-call rotation for technical support (with compensation). Your Experience ... NET solutions utilising SQL Server or Oracle databases in enterprise environments. * Expertise with ...

Assa Abloy

Technical Support Engineer

Austin, TX · On-site

Participating in the on-call rotation for technical support (with compensation). Your Experience ... NET solutions utilising SQL Server or Oracle databases in enterprise environments. * Expertise with ...

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

Participate in quarterly projects and perform periodic on-call duties to improve automation and ... SQL query performance troubleshooting and query plan analysis. * Proficient in data modeling ...

HID

Technical Support Engineer

Austin, TX · On-site

... on-call rotation for technical support (with compensation). Qualifications : Required : • A ... NET solutions utilizing SQL Server or Oracle databases in enterprise environments • Expertise ...

DHL

Application Support Engineer

Westerville, OH · On-site

Resolve production support issues within defined SLAs, including participation in on-call support ... Experience with Oracle and SQL Server databases, required * Knowledge of Windows and Linux ...

Outcode Software

Yardi Support Engineer

Draper, UT · On-site

The Support Engineering Lead at Outcode Software plays a critical leadership role in bridging the ... Roll up your sleeves to write Microsoft SQL queries , build custom Yardi reports (YSR), and resolve ...

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

Participate in quarterly projects and perform periodic on-call duties to improve automation and ... SQL query performance troubleshooting and query plan analysis. * Proficient in data modeling ...

DPDHL

Application Support Engineer

Westerville, OH · On-site

Resolve production support issues within defined SLAs, including participation in on-call support ... Experience with Oracle and SQL Server databases, required * Knowledge of Windows and Linux ...

AceStack LLC

Azure Production Support Engineer

Trenton, NJ · On-site

$53 - $72.50/hr

... SQL, Cosmos DB • Monitoring tools (Azure App Insights.) • Understanding of DevOps, CI/CD ... on-call support for critical issues • Track system health, metrics, and alerts • Work with ...

MeridianLink

Senior Technical Support Engineer

$92K - $130K/yr

Executes targeted SQL queries against client and application databases to diagnose data integrity ... Participates in after-hours emergency on-call coverage rotation for critical production issues

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How much do on call sql support engineer jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for on call sql support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Sql Support Engineer jobs? The most popular types of Sql Support Engineer jobs are:
On Call Sql Support Engineer jobs near you

Product Support Engineer

Itential Careers

Atlanta, GA • On-site

Full-time

Posted 4 days ago

Job description

Description:

Job Summary:

Itential is seeking a Product Support Engineer to join our Customer Success organization as part of the Product Support Engineering team. In this role, you will work directly with customers to troubleshoot production-impacting problems, perform deep technical analysis, and drive issues from initial triage through resolution. You’ll serve as both a technical expert and a customer advocate, partnering closely with Product, Engineering, and Customer Success teams to improve product quality and ensure a high standard of customer experience.


Supervisory Responsibilities:

  • None.

Duties/Responsibilities:

  • Develop deep technical expertise in the Itential Automation Platform and supporting technologies.
  • Own customer issues end-to-end, from triage through resolution, ensuring accountability and timely follow-through.
  • Perform advanced troubleshooting and root cause analysis across APIs, services, and distributed environments.
  • Reproduce customer issues by installing and configuring platform components (Node.js, MongoDB, RabbitMQ, Redis).
  • Build and maintain test environments using virtual machines, Docker, and Kubernetes.
  • Act as an escalation point for high-impact or production-critical issues, coordinating across internal teams.
  • Partner with Engineering to document defects, provide reproducible scenarios, and track issues through resolution.
  • Communicate clearly and effectively with customers via Jira Service Management, email, and meetings.
  • Meet defined SLAs while maintaining a high standard of quality in issue handling and updates.
  • Contribute to documentation, identify issue trends, and drive improvements in product quality and support processes.
  • Participate in a rotating on-call schedule to support 24/7 customer needs, including weekends and holidays (on-call means being available, not actively working).
Requirements:

Required Skills/Abilities:

  • 5+ years of experience in enterprise software technical support, application support, or DevOps-oriented roles, or equivalent hands-on experience troubleshooting complex systems
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • Strong scripting skills (Python, Bash) for automation and troubleshooting.
  • Familiarity with backend and web technologies, including Node.js and API-driven architectures.
  • Experience with databases such as MongoDB and relational databases (SQL).
  • Hands-on experience with Linux/Unix systems and strong command-line proficiency.
  • Experience working with containerization and orchestration technologies such as Docker and Kubernetes.
  • Experience supporting and debugging REST APIs and integrations using tools such as Postman and curl.
  • Working knowledge of networking and security concepts (e.g., proxies, firewalls, VPNs, SSL/IPSec, SSO).
  • Strong troubleshooting skills, including the ability to analyze logs and diagnose issues across distributed systems.
  • Excellent written and verbal communication skills, with the ability to translate technical findings into clear customer-facing updates.
  • Self-starter mindset with the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable working collaboratively across technical and non-technical teams.
  • Familiarity with Agile development methodologies and working closely with Engineering teams.

What Success Looks Like in This Role:

  • Consistently drives complex issues to resolution with minimal oversight.
  • Effectively balances technical investigation with clear, proactive customer communication.
  • Builds strong cross-functional relationships with Engineering, Product, and Customer Success teams.
  • Contributes to reducing recurring issues through knowledge sharing and feedback into the product.
  • Demonstrates strong ownership during escalations and critical incidents.

Apply