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On Call Remote Triage Jobs (NOW HIRING)

Communicarehealth

... Telehealth Administrator on Call (Registered Nurse), Remote Position The PHP Telehealth ... Monitor EMR to triage routine clinical lab requests, routine imaging results, notifications, etc ...

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How much do on call remote triage jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for on call remote triage in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What is the difference between On Call Remote Triage vs Medical Call Center Representative?

AspectOn Call Remote TriageMedical Call Center Representative
CredentialsRN, LPN, or paramedic licenseHigh school diploma or equivalent, healthcare-related training
Work EnvironmentRemote, on-demand, often urgent situationsRemote or on-site, general patient inquiries
Industry UsageHealthcare, emergency servicesHealthcare, insurance, customer service
Search & Comparison IntentUrgent medical advice, triage protocolsCustomer service, appointment scheduling

On Call Remote Triage involves healthcare professionals providing urgent medical advice remotely, often during emergencies. Medical Call Center Representatives handle general patient inquiries and administrative tasks. While both roles are remote and healthcare-related, triage requires clinical credentials and focuses on urgent care, whereas representatives focus on customer service and administrative support.

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On Call Remote Triage jobs near you

RN Telehealth Administrator on Call, Remote, PRN

Communicarehealth

Charleston, WV • Remote

Part-time

Posted 14 hours ago

Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242


Telehealth Administrator on Call (Registered Nurse), Remote Position

The PHP Telehealth Administrator on Callhas a passion for providing remote administrative, clinical triage, and care coordination support for the PHP Telehealth provider team, as well as seniors and other residents in a variety of healthcare settings that can include, but are not limited to, skilled nursing facilities, assisted living, and independent living communities, etc. They deliver support in a high touch, person-centered care model and collaborate with the interdisciplinary team to ensure that all residents receive the right care at the right time.

PRN Position

Option for 8 hour shift

Option to choose 1 shift for month and stay on shedule

Personalized Health Partners (PHP) is the medical practice arm for the CommuniCare Family of Companies. The Administrator on Call would directly support both the PHP Telehealth provider group as well answering calls for triage from our other telehealth use cases outside of the Skilled Nursing and Assisted living environments. The goal of the Administrator on Call is to support the Telehealth provider team as well as our patients to increase wellness, prevent illness, improve clinical outcomes and focus on customer experience and satisfaction.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Duties of all PHP Telehealth Administrators on Call

  • Coordinate with telehealth providers to ensure appropriate patients receive telemedicine services.
  • Communicate with onsite nursing teams to ensure all clinical needs are coordinated
  • Oversee provider queue in Never Alone
  • Support technical issues that arise for telehealth provider team
  • Monitor EMR to triage routine clinical lab requests, routine imaging results, notifications, etc. that result after hours.
  • Maintain timely documentation of encounters with facility nurses in the EMR
  • Record information directly into CRM system
  • Connect patients that need to be seen acutely by an in-house provider the next day with Central Scheduling
  • Answer and triage calls from Never Alone use cases outside of the SNF use case
  • Provide health education
  • Provide an excellent customer experience to foster high customer satisfaction/retention
  • Practice ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification.
  • Follow all state and federal regulations, guidelines, and laws

Additional duties of PHP Telehealth Administrator on Call

  • Collaborate with telehealth provider group
  • Participation in monthly staff meetings
  • During downtime there may be some additional project related work related to the development of protocols, initial quality review of previous encounters, or projects to be defined as the role evolves.

EDUCATION and QUALIFICATION:

Required:

  • Must have valid RN or LPN license
  • Must be willing to be licensed in the 7 states served (Indiana, Ohio, Maryland, Virginia, West Virginia and Kentucky)
  • Excellent communication and critical thinking skills
  • Good technology aptitude

Preferred Qualifications:

  • Training or clinical experience in geriatrics, primary care/internal medicine and/or ED or urgent care
  • 3+ years clinical experience
  • Be open to professional development through training, obtaining certifications if necessary, and attending team meetings
  • Experience working in a collaborative healthcare setting to drive positive outcomes and achieve goals
  • Training or experience in outpatient primary care setting

Apply