On Call Remote Probation Officer Jobs (NOW HIRING)

Salary: $37,024.00 - $41,475.20 Annually
Location : 4011 McKinney Falls Pkwy Austin, TX
Job Type: Grant Funded
Remote Employment: Flexible/Hybrid
Job Number: 24-09377
Department: CSCD Adult Probation
Opening Date: 08/14/2024
Closing Date: Continuous
Job Summary
We offer flexible schedules that may include three day weekends depending on work abilities. Paid leave for work anniversaries, birthdays, PPP Week and Health/Wellness Incentives!
Provides CJAD core standard level supervision to clients who have been placed on community supervision by the courts, enforces conditions of community supervision, and monitors all aspects of casework related to the conditions of community supervision. Conducts initial and subsequent interviews with clients to assist in sentencing, explains conditions of community supervision, and assists clients in meeting terms of community supervision. Works under close supervision and has limited latitude for the use of initiative and independent judgment. This posting may remain open until filled or be closed upon identification of qualified candidates.
Multiple positions available: Regular & Specialized Caseloads.
DISTINGUISHING CHARACTERISTICS:
This is first in a series of four probation-related job classifications within the Court Services job family. This classification provides supervision to clients who have been placed on community supervision by the courts and may initially perform duties during training period together with a higher-level staff member. Cases must be staffed with a higher-level staff member for recommendations for appropriate action to be taken. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department. This job is distinguishable from Probation Officer II in that close supervision is required and the incumbent has limited latitude for the use of initiative and independent judgment.
Duties and Responsibilities

• Conducts interviews with clients, investigates and examines information related to client's case, and prepares a report to facilitate the sentencing process.
• Conducts initial and subsequent interviews with clients, explaining conditions of community supervision as set forth by the courts. Develops supervision plans for clients and completes all required documents on newly probated clients.
• Interprets conditions of community supervision, monitors for compliance with conditions, and takes appropriate action for non-compliance.
• Maintains ongoing accurate level of supervision on all offenders.
• Monitors client's progress through regular interviews with client. Conducts field visits to client's home and other locations pertinent to client's case.
• Uses motivational interviewing techniques to assist in addressing criminogenic needs and to facilitate change in behavior to reduce recidivism.
• Documents all contacts with clients and all pertinent facts and events occurring in client's life, including issues of compliance and noncompliance. Documents collateral contacts, referrals, correspondence, and any and all other information pertinent to the progress or regress of the client.
• Assists clients with various referrals, including, but not limited to, counseling, treatment and job referrals.
• Ensures all money owed by client, as set forth in the conditions of community supervision, is collected and properly recorded.
• Prepares legal documents and other reports for judges, attorneys and the court system, as required.
• Conducts urinalysis on clients, as required, for purposes of substance abuse monitoring. May administer other substance abuse screening and assessment tools.
• Provides testimony in court, as required.
• Performs other job-related duties as assigned.

Minimum Requirements
Education and Experience:
Bachelor's degree in Criminal Justice or a directly related field.
Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.
Knowledge, Skills, and Abilities:
Knowledge of:

• Policies, practices, procedures and legal terminology related to court system.
• Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable community supervision services standards and procedures.
• Standard practices in area of assignment.
• Evidence Based Practices.
• Psychological concepts related to behavior change, criminal thinking and mental health.
• Ethical Behavior in the Workplace
• Basic Office Etiquette
• Casework techniques.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Business letter writing, grammar and punctuation, and report preparation.

Skill in:

• Problem-solving and decision-making.
• Interviewing clients.

Ability to:

• Conduct investigations and report results clearly, accurately and impartially.
• Work efficiently both independently and as part of a team.
• Reason and make judgments and decisions.
• Effectively communicate in writing and verbally
• Work effectively and courteously under stressful circumstances.
• Deal effectively with clients with mental disorders and clients who are engaging in aggressive or hostile behavior.
• Manage time well, perform multiple tasks and organize diverse activities.
• Perform in a stressful environment while maintaining a professional manner.
• Research, compile, analyze, interpret and prepare a variety of memorandums or reports.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, attorneys, judges and the general public.

Work Environment & Other Information
Physical requirements include the ability to lift/carry up to 10-25 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Work Hours: Monday - Friday 8:30 - 5:30 May vary according to business Department: CSCD Adult Probation Location: 4011 McKinney Falls Parkway, Austin, TXCriminal, Education, and Employment Background Checks Required.
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2026 Travis County Benefit Guide
In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.
Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.
Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.
Direct Deposit
Employees may sign up for direct bank deposit.
Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.
Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.
Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.
Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.
Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.
The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.
Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.
On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.
Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.
Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:
January - March
3 personal holidays
April - June
2 personal holidays
July - September
1 personal holiday
October - December
None
New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.
Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.
Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.
Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.
Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:
0 to 5 years
4.0 hours per pay period
6 to 10 years
4.5 hours per pay period
11 to 15 years
5.0 hours per pay period
16 to 20 years
5.5 hours per pay period
21 plus years
6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.
01
Do you have a Bachelor's Degree or higher?

• Yes
• No

02
If you have a degree, is it in Criminal Justice or in one of the Social or Behavioral Sciences, or a directly related field?

• Yes
• No

03
Are you a certified Adult Probation Officer (Community Supervision Officer)?

• Yes
• No

04
How many years of experience do you have as an Adult Probation Officer?

• None
• 2 or more years
• 2 to 5 years
• 5 or more years

05
How many years of experience do you have in a Social Services position?

• None
• 1 to 2 years
• 3 years or more

06
Are you bilingual in English and Spanish?

• Yes
• No

Required Question