On Call Mta Attorney Jobs (NOW HIRING)

Job Summary:
Husch Blackwell LLP is a full-service litigation and business law firm committed to diversity and inclusion. They are seeking an IT Operations Specialist to support firm desktops, laptops, and software, providing Tier II support and managing IT asset lifecycles.
Responsibilities:
• Provide Tier II support assisting the staff with setup, configuration, troubleshooting, and repair of Firm desktops, laptops, print devices, mobile devices, and peripherals.
• Responsible for imaging and configuration of computers for new employees.
• Provide Tier II support for Windows operating systems and application software, including: Citrix, Adobe Acrobat, Microsoft Office, Internet Explorer, Workshare Protect, Omtool.
• Responsible for minor repairs, cleaning, and maintenance of office printers.
• Provide Tier II support for remote Firm locations.
• Prepare, package, and ship equipment to Husch Blackwell locations.
• Participate in a rotating on-call schedule aiding customers after normal business hours.
• Support the physical IT asset lifecycle with deployment, upgrade and decommission of hardware while maintaining the accuracy of the Firm's asset database.
• Tier II support for Remote Workdays when your office is on a Remote workday. You will be expected to work remotely to support the Firms customers.
• Provide Tier II support for Citrix and supported applications.
• Assist with Audio Visual conferencing, high profile presentation setups and some offsite events for attorneys and clients.
• Deploy, support and repair Smartphones including iPhones and Android devices.
• Work directly with mobile carriers as necessary including Verizon and ATT.
• Support mobile users working with standard wireless connections, broadband cards, and any potential remote connectivity scenarios.
• Act as local point of contact for all technical support needs in assigned regional location(s); liaise with corporate headquarter IT team and management on assigned office technical support needs. (Regional offices only.)
• Other duties as assigned.
Qualifications:
Required:
• High School Diploma or GED required; 2‐year degree preferred or an equivalent combination of professional and educational experience.
• 3+ years’ relevant Help Desk experience required, preferably in a professional services environment.
• Knowledge of PC hardware and printer hardware.
• Active Directory
• Networking TCP/IP
• Windows Operating Systems
• Microsoft Office Suite
• IP Telephony
• Video Conferencing
• Document Management Systems
• iOS and Android Devices
• Remote Access Troubleshooting
• Citrix Support
• Broadband Cards
• Digital Dictation Devices
Preferred:
• Certifications Desired: A+, Net+, Microsoft: MTA / MCTS / MCITP / MOS, Dell Hardware Certification
Company:
An industry-focused, full-service litigation and business law firm with locations in 15 U.S. cities and in London. Founded in 1916, the company is headquartered in Kansas City, USA, with a team of 1001-5000 employees. The company is currently Late Stage.