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On Call Empathetic Listener Jobs (NOW HIRING)

Participate in a shared on-call, after hours nurse service that spans multiple programs * May be ... Empathetic listening skills in order to interact effectively with patients and providers

Participate in a shared on-call, after hours nurse service that spans multiple programs * May be ... Empathetic listening skills in order to interact effectively with patients and providers

Patient Support Nurse

Jeffersonville, IN · On-site

$16.25 - $20.25/hr

Participate in a shared on-call, after hours nurse service that spans multiple programs * May be ... Empathetic listening skills in order to interact effectively with patients and providers

Patient Support Nurse

Morrisville, NC

$16 - $19.75/hr

Participate in a shared on-call, after hours nurse service that spans multiple programs * May be ... Empathetic listening skills in order to interact effectively with patients and providers

This role requires the ability to be empathetic and understanding while letting potential clients ... Ability to work weekends, overtime, holidays, and on-call as necessary. Compensation * $25.00 - $33 ...

No On-Call - Enjoy a healthy work-life balance with no on-call shifts. * Dispatch From Home ... and empathetic communication while also actively listening to a customer's pain points. * Team ...

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How much do on call empathetic listener jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for on call empathetic listener in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Empathetic Listener jobs? The most popular types of Empathetic Listener jobs are:
What states have the most On Call Empathetic Listener jobs? States with the most job openings for On Call Empathetic Listener jobs include:
FT RN On-Call Runner- Nights

FT RN On-Call Runner- Nights

Chapters Health System

Tavares, FL • On-site

Full-time

Posted 10 days ago


Chapters Health System rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

It's inspiring to work with a company where people truly BELIEVE in what they're doing!
When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Monday-Thursday 6pm-8am on call runner
Lake County, Sumpter County
sign on bonus
benefits from day 1
Job Profile Summary
Role:
The RN, Nights and Weekends provides after-hours field visits to patients, families, and community partners. Establishes and maintains positive relationships with team members, patients/families, and referral resources.
Qualifications:
  • Current license as RN in the state where the employee will be working
  • Minimum of one (1) year nursing experience; hospice or hospital experience preferred
  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
  • Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
  • Mobile Driver - Valid driver's license and automobile insurance per Company policy
  • Reliable transportation to meet patients' needs
  • Excellent critical decision making and problem-solving skills
  • Excellent clinical and assessment skills
  • Ability to use equipment with visual and auditory mechanisms
  • Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines
  • Ability to effectively handle stressful situations professionally and calmly with exceptional customer service
  • Strong patient service skills
    • Information seeking / probing skills
    • Accurate knowledge transfer
    • Listening, understanding, and responding
  • Able to navigate in a fast-paced environment utilizing interpersonal skills during patient visits
  • Ability to work in a cooperative team environment
  • Able to exhibit a sense of urgency in daily work activities
  • Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills
  • Available to work shifts to accommodate extended hours of operation as scheduled
  • Ability to perform sedentary work with frequent interruptions
  • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
  • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations
  • Active BLS for healthcare professionals from the American Heart Association or Red Cross.

Some locations may require:
  • Completes clinical admissions for all Company services including, but not limited to:
    • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner
    • Identifies admission objections, concerns or other entry barriers and provides responses
    • Educates patient/family on admission requirements and addresses immediate needs
    • Completes informed consents and initial assessment according to regulations and Company policy
    • Provides information to Physicians and initiates Plan of Care to address patient's immediate needs
    • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
    • Obtains Physician orders
    • Completes documentation per Company policy
  • Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
  • Communicates frequently with Admissions to ensure timely follow-up. When assignment is complete, informs Admissions and prepares for next assignment.
  • Provides all necessary clinical communication timely using SBAR.
  • Discusses any potential needs with after-hours staff.
  • Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
  • Obtains medical record information for the referral.
  • Develops strong relationships with case managers, physicians, etc. at facilities.
  • Works with Professional Relations Representatives (PRRs) to provide education on all available services.
  • Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.

Competencies:
  • Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures and standard practices.
  • Observe the Company's health, safety and security practices.
  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with coworkers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
  • Makes after-hours visits to patients in their home, assisted living facility, nursing home, or hospital, anywhere within the assigned affiliate(s) territory. Provides compassionate customer service to patients and families.
  • Assesses patient/family and identifies immediate needs and appropriate nursing interventions by phone and/or during visit.
  • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
  • Demonstrates clinical skills regarding case management, application of company policy and procedure, physical assessment, intravenous therapies, pain medication titration, symptom management, and patient/family relationships.
  • Prioritizes, consults, refers, and collaborates with other professionals to promote quality and continuity of patient/family care.
  • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process, and safety practices.
  • Reports changes in the patient's condition to appropriate members of the IDG or other health professionals.
  • Attends patient deaths; prepares body for transport; oversees disposal of medications; and provides bereavement support.
  • Completes documentation per policy and procedure.
  • During times of emergencies (i.e. Hurricanes, etc.), the RN, Nights and Weekends may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.
  • Perform other duties as assigned.

Compensation Pay Range:
$67,976.53 - $106,213.33
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/

What Chapters Health System employees say

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About Chapters Health System

Sourced by ZipRecruiter

Chapters Health System is a non-profit organization based in Temple Terrace, FL, in the United States and operating in the healthcare industry. The company provides a range of essential services, including hospice care, palliative care, home health care, grief support, and more. Chapters Health System was founded on a profound belief in enhancing the quality of life for individuals facing serious health conditions and providing support to their families. The mission of the organization revolves around providing support-centric healthcare services and compassionate care to its patients. Notably, the organization is acclaimed for its comprehensive approach to health care delivering holistic services that address physical, psychological, and emotional wellbeing.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Temple Terrace, FL, US

Year founded

1983

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