ZipRecruiter

Log In

1

On Call Customer Service Representative Teleperformance Jobs in Minnesota

Triangle

Customer Service Representative

Brooklyn Park, MN · On-site

$23 - $26/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

Apax Staffing

Customer Service Rep

Edina, MN · On-site

$16.50 - $22.50/hr

Customer Service Rep Job Title: Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE : 1.0 (or 40 HPW) Shift : 8 am - 4:30 pm- M-F Rate : $21-$23 DOE ...

Triangle

Customer Service Representative

Brooklyn Park, MN

$16.75 - $22.75/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

Dacotah Bank

Customer Service Representative

Morris, MN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

DCM Tech Inc

Customer Service Representative

Winona, MN · On-site

$22 - $25/hr

The Customer Service Representative (CSR) serves as a primary point of contact for customers regarding parts orders, machine shipments, service coordination, and account inquiries. This role ensures ...

HOM Furniture

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

Job Type Full-time Description Pay $17-18 an hour Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary ...

previous pagenext page

Showing results 21-40

All JobsOn Call Customer Service Representative Teleperformance JobsOn Call Customer Service Representative Teleperformance Jobs in Minnesota

On Call Customer Service Representative Teleperformance information

What does an on call customer service representative at Teleperformance do?

An On Call Customer Service Representative at Teleperformance provides support to customers by answering questions, resolving issues, and offering information about products or services. The 'on call' aspect means that representatives are scheduled to work as needed, often during peak times or to cover absences. This role typically involves handling phone calls, emails, or chat inquiries, ensuring a positive customer experience. Representatives are trained to use company systems and follow specific protocols to handle a wide variety of customer situations.

What are the key skills and qualifications needed to thrive as an on call customer service representative at Teleperformance?

To thrive as an On Call Customer Service Representative at Teleperformance, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer skills are typically required. Outstanding patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and maintaining the company's reputation.

What are some common challenges faced by on call customer service representatives at Teleperformance, and how can they be managed?

On Call Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes during peak periods and quickly adapting to a variety of customer issues without prior notice. Managing stress and maintaining a professional demeanor are key, as the nature of on-call work can require flexibility and rapid problem-solving. Building strong communication skills and staying familiar with company protocols can help representatives efficiently address customer needs and maintain service quality. Engaging with team leaders and utilizing available training resources also supports ongoing development and performance.

What is the difference between On Call Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOn Call Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require additional certifications
Work EnvironmentCall centers, remote or on-siteOffice or remote, often more specialized
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Job FocusHandling inbound calls, basic troubleshootingResolving customer issues, technical support, account management

While both roles involve assisting customers, On Call Customer Service Representatives at Teleperformance primarily handle inbound calls and basic inquiries, often in a call center environment. Customer Support Specialists tend to have a broader scope, including technical support and account management, and may work in specialized or corporate settings. The roles share similar credentials but differ in complexity and scope of responsibilities.

Does Teleperformance offer remote jobs?

Yes, On Call Customer Service Representative positions at Teleperformance are often available as remote jobs, allowing employees to work from home. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed standards.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Minnesota?

The most popular types of Customer Service Representative Teleperformance jobs in Minnesota are:

What cities in Minnesota are hiring for On Call Customer Service Representative Teleperformance jobs?

Cities in Minnesota with the most On Call Customer Service Representative Teleperformance job openings:

On Call Customer Service Representative Teleperformance jobs near you

Customer Service Representative

Triangle

Brooklyn Park, MN • On-site

$23 - $26/hr

Full-time

Re-posted 12 days ago

Job description

Job Title: Customer Service Representative (CSR)
Company: Triangle Dies & Supplies (DFC Manufacturing Group)
Location: Brooklyn Park, MN
Job Type: Full-time | Hourly (Non-exempt)
About Triangle Dies & Supplies
Triangle Dies & Supplies is a long-standing manufacturer of steel rule cutting dies and die supplies that supports packaging and converting customers with specialized tooling solutions. We're known for delivering responsive service, strong product knowledge, and dependable turnaround times. As part of the DFC Manufacturing Group, we offer stability, growth, and the support of a broader manufacturing network.
If you enjoy being the key connection between customers, sales, design/CAD, and production-and you thrive in a fast-paced, deadline-driven environment-this role is for you.
Position Summary
The Customer Service Representative (CSR) is responsible for coordinating customer orders from start to finish while ensuring accuracy, clear communication, and on-time delivery. You will serve as the primary point of contact for customers and sales reps, working closely with internal teams to keep jobs moving smoothly through the production process.
Key Responsibilities
  • Serve as the primary contact for customers and sales reps regarding specifications, pricing, and order status
  • Review incoming orders and customer-provided materials for completeness and accuracy; verify details and approvals
  • Coordinate job scheduling with internal production teams and outside vendors as needed
  • Communicate proactively throughout production to resolve issues, confirm details, and ensure customer satisfaction
  • Enter orders, maintain job records, and manage priorities/logs to support on-time completion
  • Partner with design/CAD teams on artwork coordination, revisions, and file readiness
  • Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable
  • Support additional customer service and administrative tasks as needed to keep operations running smoothly
Qualifications
  • High school diploma or equivalent required (Associate degree preferred)
  • 3-5 years of customer service experience (manufacturing or printing/packaging environment preferred)
  • Strong attention to detail and organization; ability to manage multiple priorities and deadlines
  • Excellent communication skills (phone, email, and in-person) with a customer-first mindset
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and ability to learn order entry/ERP systems
  • Helpful but not required: ability to read/interpret blueprints or CAD drawings; comfort with basic math and problem-solving
Work Environment
This role is primarily in an office setting within a production environment. You may occasionally interact with the plant floor and production teams. The work is deadline-driven and requires accuracy, responsiveness, and professionalism.

Apply