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On Call Amazon Customer Service Representative Jobs in Santa Rosa, CA

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Customer Service Representative

Novato, CA

$18.75 - $25.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI ...

Showing results 21-40

On Call Amazon Customer Service Representative information

See Santa Rosa, CA salary details

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$19

$29

How much do on call amazon customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for on call amazon customer service representative in Santa Rosa, CA is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does On Call Amazon Customer Service Representative hire remote customer service agents?

On Call Amazon Customer Service Representative positions often offer remote work options, allowing agents to work from home depending on the company's current staffing needs and policies. These roles typically require good communication skills, a reliable internet connection, and sometimes specific technical equipment. Availability of remote positions can vary based on location and company requirements.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Santa Rosa, CA?

The most popular types of Amazon Customer Service Representative jobs in Santa Rosa, CA are:

What are popular job titles related to On Call Amazon Customer Service Representative jobs in Santa Rosa, CA?

For On Call Amazon Customer Service Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching On Call Amazon Customer Service Representative jobs in Santa Rosa, CA look for?

The top searched job categories for On Call Amazon Customer Service Representative jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for On Call Amazon Customer Service Representative jobs?

Cities near Santa Rosa, CA with the most On Call Amazon Customer Service Representative job openings:

Customer Service Representative

Capital Lumber

Healdsburg, CA • On-site

$30 - $32/hr

Other

Posted 4 days ago


Job description

Customer Service Representative

CA Healdsburg - Healdsburg, CA 95448

Salary Range $30.00 - $32.00 Hourly Position Type Full Time

Overview

Position Summary: Responsible for answering phone calls and handling all facets of day-to-day customer service, including but not limited to entering and coordinating orders, invoicing, inventory control and communicating with the sales and operations. Work cross-functionally with other team members at the branch. Monday thru Friday; Starting at $30-32, DOE.

Key Competencies
  • Building Collaborative Relationships
  • Innovation / Creativity
  • Adaptability
  • Developing Self & Others
Principal Accountabilities & Deliverables
  • Receive customer calls and writes orders, provides pricing, product and delivery information utilizing established price books/lists and product information
  • Coordinate orders with operations and sales as needed
  • Assist customers with any issues regarding orders
  • Communicate order information and status to appropriate Account Managers for their customers
  • Issue vendor debit/credit memos as needed to correct receiving discrepancies
  • Process all billing and invoicing to customers
  • Responsible for the receiving, administration and control of the physical inventory, maintaining balances with perpetual inventory.
  • Initiate adjustments in company software as necessary to keep physical inventory in balance with perpetual inventory. Participating in physical inventories
  • Maintain on-going product knowledge
  • Perform other work-related duties as assigned by supervisor and be flexible and adaptable to changes that will occur during employment.
Qualifications

Knowledge, Skills, & Abilities

Education / Experience and Skills

  • Minimum of an associate's degree from an accredited academic institution or commensurate industry experience, or equivalent combination of education and experience.
  • Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint) and order/inventory software systems.
  • Demonstrated skills using Excel to maintain spreadsheets, database files/lists and prepare special reports.
  • Strong multi-tasking, analytical thinking and problem-solving skills.
  • Excellent cross-cultural communication, interpersonal, and negotiation skills.
  • Strong communication and interpersonal skills when working with team members and building relationships with vendors/suppliers.
  • Ability to model Capital values and to provide innovative solutions.
  • Ability to drive and be accountable for results in a fast-paced environment.
  • The ability and the desire to travel domestically and internationally.
Abilities
  • Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
  • Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
  • Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
  • Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.
Work Environment
  • Work is performed indoors in a climate-controlled environment.