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On Call Amazon Customer Service Representative Jobs in Michigan

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The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative

Orion, MI · On-site

$14.75 - $20/hr

The Customer Service Representative is responsible for providing the main line of communication ... Interface with customers, contractors and suppliers as appropriate. * On call 24 hours for customer ...

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Customer Service Representative

Benzonia, MI · On-site

$15.25 - $20.75/hr

Customer Service Representative A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient ...

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On Call Amazon Customer Service Representative information

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does On Call Amazon Customer Service Representative hire remote customer service agents?

On Call Amazon Customer Service Representative positions often offer remote work options, allowing agents to work from home depending on the company's current staffing needs and policies. These roles typically require good communication skills, a reliable internet connection, and sometimes specific technical equipment. Availability of remote positions can vary based on location and company requirements.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Michigan?

The most popular types of Amazon Customer Service Representative jobs in Michigan are:

What are popular job titles related to On Call Amazon Customer Service Representative jobs in Michigan?

For On Call Amazon Customer Service Representative jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for On Call Amazon Customer Service Representative jobs?

Cities in Michigan with the most On Call Amazon Customer Service Representative job openings:

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 days ago


Job description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:
Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly

Requirements

  • A high school diploma and 1-3 years of customer service experience is preferred
  • Able to complete assigned tasks working with little to no supervision
  • Good written and oral communication skills and excellent organizational skills
  • Experience using Microsoft Word, Excel, and Outlook
  • Knowledge of purchasing or inventory management is desirable
  • Good interpersonal and leadership skills
  • Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
  • Comply with all safety guidelines to ensure a safe work environment
  • Successfully pass the required pre-employment background check and drug screen

Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO