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How much do omni solutions jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for omni solutions in the United States is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.19 per hour, depending on experience, location, and employer.

What is an Omni Solutions?

An Omni Solutions job typically involves managing and integrating multi-channel strategies to create a seamless customer experience across various platforms. This may include overseeing digital and in-person interactions, optimizing technology solutions, and improving operational efficiency. Employees in this role often work in industries like retail, technology, or consulting, helping businesses unify their services and enhance customer engagement.

What does an Omni Solutions do?

In an Omni Solutions role, your day often includes analyzing client business processes, collaborating with project teams to design integrated solutions, and troubleshooting system issues. You may spend time consulting with different departments, translating technical requirements into actionable project plans, and ensuring the smooth deployment of technology or workflow enhancements. The work environment is usually dynamic and fast-paced, requiring cross-functional teamwork and regular communication with clients or internal stakeholders. This diversity keeps the role engaging, while providing many opportunities to develop both technical and leadership skills.

What are the key skills and qualifications needed to thrive in an Omni Solutions?

To thrive in an Omni Solutions role, you need a well-rounded background in business process analysis, project management, and integrated technology solutions, usually supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, CRM platforms, and data analytics tools is commonly required, along with certifications such as PMP or Six Sigma being a plus. Excellent problem-solving, communication, and adaptability skills help you collaborate with stakeholders and drive efficient solution delivery. These competencies are essential for successfully analyzing client needs, optimizing business operations, and implementing cross-functional solutions.

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Omni Solutions jobs near you
Infographic showing various Omni Solutions job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $37,286 per year, or $17.9 per hour.

Salesforce Developer with Omni Channel

Rootshell Enterprise Technologies, Inc.

Santa Clara, CA • On-site

$65.25 - $86.25/hr

Full-time

Re-posted 11 days ago

Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Salesforce Developer with Omni Channel for one of our client, Please share your resume with current location & full contact info
Job Title: Salesforce Developer with Omni Channel
Location: Santa Clara, CA - Hybrid
Job Description:
We are seeking a highly skilled and motivated Salesforce Developer with expertise in Omni-Channel and Service Cloud to join our growing team. The ideal candidate will be responsible for designing, developing, and deploying custom solutions within the Salesforce platform to enhance customer service operations, optimize case management, and integrate multi-channel communications for better service delivery.
Responsibilities:
  • Omni-Channel Configuration & Development:
  • Configure and maintain Omni-Channel for handling real-time, multi-channel customer interactions across email, chat, voice, social media, and other platforms.
  • Develop customized routing rules, skills-based routing, and queues to ensure efficient and effective case resolution.
  • Implement and manage Omni-Channel widgets, presence statuses, and queues to optimize agent workloads.
  • Service Cloud Development & Customization:
  • Customize and extend Salesforce Service Cloud to meet business requirements, including case management, knowledge management, and service-level agreements (SLAs).
  • Develop custom lightning components, Apex classes, triggers, and Visualforce pages to enhance Service Cloud functionality.
  • Integrate third-party tools and applications into Salesforce Service Cloud for seamless customer service workflows.

Regards,
Naveen
Naveen@rootshellinc.com

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