ZipRecruiter

Log In

1

Old Navy Customer Service Jobs in Puerto Rico (NOW HIRING)

Old Navy

Retail Sales Associate - Plaza Las Americas

San Juan, PR

$9.75 - $11.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, yo ... Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance ...

Old Navy

Retail Sales Associate - Las Catalinas Mall

Caguas, PR

$14.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, yo ... Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance ...

Old Navy

Retail Sales Associate - Plaza Del Caribe

Ponce, PR

$14.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, yo ... Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance ...

Old Navy

Retail Sales Associate - Plaza Escorial

Carolina, PR

$13.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, yo ... Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance ...

Old Navy

Retail Sales Associate - Out Of Montehiedra

San Juan, PR

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, yo ... Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance ...

Old Navy

Retail Sales Associate - Plaza Del Sol

Bayamon, PR

$13.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, yo ... customer service. You will be an expert in product and use this expertise to educate, inform ...

Enterprise Holdings

PR

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a 24 hour operation. - Must be at least 18 years old - Must be fluent in English and ... D. required - Experience in handling customer service functions preferred - Must have basic ...

Enterprise Holdings

PR · On-site

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications - Must be at least 18 years old - Must be fluent in English and Spanish. - Must be ... D. required - Experience in handling customer service functions preferred - Must have basic ...

Enterprise Holdings

PR

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications- Must be at least 18 years old - Must be fluent in English and Spanish. - Must be ... D. required - Experience in handling customer service functions preferred - Must have basic ...

Gap

Seasonal Retail Sales Associate - Out At Montehiedra

San Juan, PR

$14.25 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service. You will be an expert in product and use this expertise to educate, inform ... Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana ...

Gap

Retail Sales Associate - Puerto Rico Premium

Barceloneta, PR

$13 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance ... Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana ...

Gap

Seasonal Retail Sales Associate - Mall Of San Juan

San Juan, PR

$10.25 - $11.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance ... Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana ...

next page

Showing results 1-20

All JobsOld Navy Customer Service JobsOld Navy Customer Service Jobs in Puerto Rico

Old Navy Customer Service information

What are the key skills and qualifications needed for Old Navy Customer Service?

To thrive as an Old Navy Customer Service representative, you need strong communication skills, attention to detail, and basic computer proficiency, typically requiring a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and internal customer service platforms is generally expected. Outstanding interpersonal skills, patience, and a positive attitude help employees provide excellent service and resolve customer concerns effectively. These abilities ensure customer satisfaction, smooth store operations, and contribute to achieving store sales goals in a fast-paced retail environment.

What is an Old Navy Customer Service?

An Old Navy Customer Service job involves assisting customers with inquiries, processing transactions, handling returns, and ensuring a positive shopping experience. Employees provide support in-store or via phone and online channels, addressing concerns and helping customers find products. Strong communication and problem-solving skills are essential for success in this role.

How to get hired at Old Navy Customer Service?

To get hired as an Old Navy Customer Service associate, applicants should submit an online application through the company's careers website, highlighting relevant customer service experience and strong communication skills. The hiring process may include an interview and background check, and previous retail or customer service experience can improve chances of selection.

What does an Old Navy Customer Service team member do?

A typical workday for an Old Navy Customer Service representative includes assisting customers on the sales floor, processing transactions at the register, handling returns or exchanges, and responding to customer inquiries both in-person and by phone. Team members often collaborate with other associates to restock merchandise, maintain store cleanliness, and set up promotional displays. The role is dynamic and fast-paced, requiring employees to alternate between helping customers directly and performing essential operational tasks. Flexibility and teamwork are key, as schedules may include evenings, weekends, and holidays to meet the needs of the business.

What are the most commonly searched types of Old Navy Customer Service jobs in Puerto Rico?

The most popular types of Old Navy Customer Service jobs in Puerto Rico are:

What are popular job titles related to Old Navy Customer Service jobs in Puerto Rico?

For Old Navy Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Old Navy Customer Service jobs in Puerto Rico look for?

The top searched job categories for Old Navy Customer Service jobs in Puerto Rico are:

Old Navy Customer Service jobs near you
Infographic showing various Old Navy Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 68% Full Time, 28% Part Time, and 4% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

Retail Sales Associate - Plaza Las Americas

Old Navy

San Juan, PR

$9.75 - $11.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you'll do
  • Consistently treat all customers and employees with respect and contribute to a positive work environment. 
  •  Promote loyalty by educating customers about our loyalty programs. 
  •  Seek out and engage with customers to drive sales and service using suggestive selling. 
  •  Enhance customer experience using all omnichannel offerings. 
  •  Be accountable to personal goals which contribute to overall store goals and results. 
  •  Support sales floor, fitting room, cash wrap, back of house, as required. 
  •  Maintain a neat, clean and organized work center. 
  •  Handle all customer interactions and potential issueseturns courteously and professionally.
  • Execute operational processes effectively and efficiently. 
Who you are
  • A good communicator with the ability to effectively interact with customers and your team to meet goals. 
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. 
  • Passionate about retail and thrive in a fastpaced environment. 
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. 
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. 
  • Able to utilize retail technology. 
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. 
Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Apply