Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler) Why you'll love being part ... Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller ...
Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler) Why you'll love being part ... Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller ...
Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler) Why you'll love being part ... Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller ...
Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler) Why you'll love being part ... Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller ...
Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler) Why you'll love being part ... Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller ...
Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler) Why you'll love being part ... Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller ...
They will utilize various web-based systems to efficiently address and resolve customer inquiries, ensuring a seamless and satisfactory experience for each caller. This position is fully remote and ...
They will utilize various web-based systems to efficiently address and resolve customer inquiries, ensuring a seamless and satisfactory experience for each caller. This position is fully remote and ...
They will utilize various web-based systems to efficiently address and resolve customer inquiries, ensuring a seamless and satisfactory experience for each caller. This position is fully remote and ...
They will utilize various web-based systems to efficiently address and resolve customer inquiries, ensuring a seamless and satisfactory experience for each caller. This position is fully remote and ...
Customer Service Representative - Phone & Sales Rockstar
Tulsa, OK · On-site
$16 - $18/hr
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solutionConvert incoming calls into ...
New
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Customer Service Representative - Phone & Sales Rockstar
Tulsa, OK · On-site
$16 - $18/hr
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solutionConvert incoming calls into ...
New
Receptionist
Fort Worth, TX · On-site
$15 - $19.75/hr
Answer multi-line telephone system; determine caller's needs and route to the appropriate department. * Greet guests in a friendly and professional manner. * Provide an excellent customer service ...
Receptionist
Fort Worth, TX · On-site
$15 - $19.75/hr
Answer multi-line telephone system; determine caller's needs and route to the appropriate department. * Greet guests in a friendly and professional manner. * Provide an excellent customer service ...
Office Customer Service Representative TULSA
Tulsa, OK · On-site
$13.75 - $18.75/hr
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solution * Convert incoming calls into ...
Office Customer Service Representative TULSA
Tulsa, OK · On-site
$13.75 - $18.75/hr
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solution * Convert incoming calls into ...
Receptionist Mon-Fri; 3pm-11pm
Tulsa, OK · On-site
$13.75 - $18/hr
Receptionist Tulsa, OK 74133 Description The Receptionist sets the tone for the community by being ... Answers telephones and directs the caller to the appropriate associate, transferring callers to an ...
Receptionist Mon-Fri; 3pm-11pm
Tulsa, OK · On-site
$13.75 - $18/hr
Receptionist Tulsa, OK 74133 Description The Receptionist sets the tone for the community by being ... Answers telephones and directs the caller to the appropriate associate, transferring callers to an ...
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solution * Convert incoming calls into ...
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solution * Convert incoming calls into ...
Office Customer Service Representative TULSA
Tulsa, OK · On-site
$16 - $18/hr
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solution * Convert incoming calls into ...
Office Customer Service Representative TULSA
Tulsa, OK · On-site
$16 - $18/hr
Customer Service Representative - Tulsa, OK Schedule: Monday-Friday, 8-hour shift 8:00 am - 5:00 pm ... Identify each caller's needs and recommend the right solution * Convert incoming calls into ...
Unit Clerk / Rehabilitation Unit
Tulsa, OK · On-site
$14.50 - $19.50/hr
Join our team as a day shift, part-time, Rehabilitation Unit Clerk in Tulsa, OK. Why Join Us ... the caller's needs. * This individual must demonstrate the ability to process proper forms ...
Unit Clerk / Rehabilitation Unit
Tulsa, OK · On-site
$14.50 - $19.50/hr
Join our team as a day shift, part-time, Rehabilitation Unit Clerk in Tulsa, OK. Why Join Us ... the caller's needs. * This individual must demonstrate the ability to process proper forms ...
... the caller's needs. * The individual in this position performs various off-unit activities, and ... Current OK RN License * BLS * ACLS Experience: 1-3 years
... the caller's needs. * The individual in this position performs various off-unit activities, and ... Current OK RN License * BLS * ACLS Experience: 1-3 years
... the caller's needs. * The individual in this position performs various off-unit activities, and ... Current OK RN License * BLS * ACLS Experience: 1-3 years
... the caller's needs. * The individual in this position performs various off-unit activities, and ... Current OK RN License * BLS * ACLS Experience: 1-3 years
Unit Clerk / Rehabilitation Unit
Tulsa, OK · On-site
$14.50 - $19.50/hr
Join our team as a day shift, part-time, Rehabilitation Unit Clerk in Tulsa, OK. Why Join Us ... the caller's needs. * This individual must demonstrate the ability to process proper forms ...
Unit Clerk / Rehabilitation Unit
Tulsa, OK · On-site
$14.50 - $19.50/hr
Join our team as a day shift, part-time, Rehabilitation Unit Clerk in Tulsa, OK. Why Join Us ... the caller's needs. * This individual must demonstrate the ability to process proper forms ...
Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 ... Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller ...
Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 ... Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller ...
Guest Relations Representative- Occasional Bethany Children's Health Center - Bethany, OK 73008 ... Answer main telephone for hospital promptly and courteously and direct caller. - 10% * Greet, check ...
Guest Relations Representative- Occasional Bethany Children's Health Center - Bethany, OK 73008 ... Answer main telephone for hospital promptly and courteously and direct caller. - 10% * Greet, check ...
Cashier
$20/hr
Assists customers by asking Are you finding everything OK? and leads them to the item(s) they are ... Properly answering the phone and quickly directing the caller to the proper party. * Ability to ...
Cashier
$20/hr
Assists customers by asking Are you finding everything OK? and leads them to the item(s) they are ... Properly answering the phone and quickly directing the caller to the proper party. * Ability to ...
PACT Representative I
Winston Salem, NC · On-site
$34K - $39K/yr
Identifies emergent calls based on information provided by caller and department procedures ... OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. This indicates the general nature and level of work ...
PACT Representative I
Winston Salem, NC · On-site
$34K - $39K/yr
Identifies emergent calls based on information provided by caller and department procedures ... OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. This indicates the general nature and level of work ...
Personality 1 [608]
Okmulgee, OK · On-site
Personality 1 Okmulgee, OK 74447 Overview Level Entry Description Position Summary: The Personality ... Answers telephones in a professional manner and responds to the caller's needs. Qualifications ...
Personality 1 [608]
Okmulgee, OK · On-site
Personality 1 Okmulgee, OK 74447 Overview Level Entry Description Position Summary: The Personality ... Answers telephones in a professional manner and responds to the caller's needs. Qualifications ...
Ok Caller information
See salary details
$5.29 - $7.34
0% of jobs
$7.34 - $9.40
3% of jobs
$9.40 - $11.45
15% of jobs
$11.45 - $13.51
0% of jobs
$13.51 - $15.56
0% of jobs
$16.34 is the 25th percentile. Wages below this are outliers.
$15.56 - $17.61
18% of jobs
$17.61 - $19.67
0% of jobs
$19.67 - $21.72
3% of jobs
The median wage is $23.01 / hr.
$21.72 - $23.78
17% of jobs
$25.21 is the 75th percentile. Wages above this are outliers.
$23.78 - $25.83
27% of jobs
$25.83 - $27.88
17% of jobs
$5
$20
$27
How much do ok caller jobs pay per hour?
What is an Ok Caller?
What are some common challenges faced by Ok Callers when handling high call volumes and how can they effectively manage stress during peak hours?
What are the key skills and qualifications needed to thrive as an Ok Caller?
What is the difference between Ok Caller vs Customer Service Representative?
| Aspect | Ok Caller | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic communication skills | High school diploma; sometimes additional training or certifications |
| Work Environment | Call centers, remote or on-site | Call centers, retail, or office settings |
| Employer & Industry Usage | Telecommunications, utilities, customer support | Retail, banking, tech companies, customer support |
| Common Search & Comparison | Customer support, inbound calls, telecommunication roles | Customer service, client support, inbound/outbound calls |
Ok Caller and Customer Service Representative roles both involve handling customer inquiries via phone. However, Ok Callers often focus on specific tasks like surveys or follow-up calls, while Customer Service Representatives provide broader support, troubleshooting, and account assistance. The credentials and work environments are similar, but the scope of responsibilities may differ based on the employer's needs.

Full-time
Re-posted 14 days ago
Sedgwick rating
7.6
Based on 321 frontline employees who took The Breakroom Quiz
208th of 304 rated insurance
Job description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Service Center Representative - Bartlesville, OK ON-SITEReady to make an impact? Join us at one of our vibrant Centers of Excellence! 📍Location: Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler)
Why you'll love being part of our team:
Join a respected, rapidly growing insurance organization
Make a real difference by guiding people through life's most important moments
Build your expertise in insurance operations and customer service
Thrive in a supportive, team-focused environment with clear paths for growth and advancement
If you're ready to bring empathy, efficiency, and expertise to every interaction, we can't wait to welcome you aboard!
PRIMARY PURPOSE: Step into a vital role at the heart of the insurance claims process. As a Customer Experience Specialist, you'll be the first point of contact for policyholders during some of their most important moments. Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller feels heard, informed, and confident in the process.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.
Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
Assigns new claims to the appropriate claims handler.
Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
Attendance during scheduled work hours is required.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required. College courses preferred
Experience
At least one year of customer service experience (insurance or call center experience preferred)
Skills & Knowledge
Knowledge of medical terminology
Understanding of claims management
Strong communication skills with the ability to explain complex information clearly
Proficiency with Microsoft Office and the ability to navigate multiple systems simultaneously
Strong organizational skills
Familiarity with insurance terminology and claims processes
Strong organizational skills and the ability to multitask in a fast-paced environment
Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
A collaborative mindset with the ability to work independently when needed
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:Computer keyboarding, travel as required
Auditory/Visual:Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.
Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.