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Ok Caller Jobs (NOW HIRING)

Receptionist

Fort Worth, TX · On-site

$15 - $19.75/hr

Answer multi-line telephone system; determine caller's needs and route to the appropriate department. * Greet guests in a friendly and professional manner. * Provide an excellent customer service ...

Receptionist Mon-Fri; 3pm-11pm

Tulsa, OK · On-site

$13.75 - $18/hr

Receptionist Tulsa, OK 74133 Description The Receptionist sets the tone for the community by being ... Answers telephones and directs the caller to the appropriate associate, transferring callers to an ...

Assists customers by asking Are you finding everything OK? and leads them to the item(s) they are ... Properly answering the phone and quickly directing the caller to the proper party. * Ability to ...

Personality 1 Okmulgee, OK 74447 Overview Level Entry Description Position Summary: The Personality ... Answers telephones in a professional manner and responds to the caller's needs. Qualifications ...

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Ok Caller information

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How much do ok caller jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ok caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What is an Ok Caller?

Ok Callers are professionals who handle outgoing and incoming phone calls on behalf of a company or organization. They may work in telemarketing, customer service, sales, or support, aiming to communicate effectively with clients or customers. Their responsibilities include answering questions, providing information, and sometimes resolving issues or generating leads. Good communication skills, patience, and a clear speaking voice are essential for success in this role.

What are some common challenges faced by Ok Callers when handling high call volumes and how can they effectively manage stress during peak hours?

Ok Callers often experience high call volumes, especially during peak hours or marketing campaigns. This can lead to stress and potential burnout if not managed properly. To handle these challenges, it’s important to prioritize time management, take short breaks when possible, and use call scripts effectively to maintain consistency. Collaborating with team members and supervisors for support, as well as utilizing available technology, can help streamline workflows and reduce pressure. Regular training and open communication also play a vital role in maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as an Ok Caller?

I'm sorry, but 'Ok Caller' does not appear to be a recognized professional occupation. Please provide a valid job title for an accurate response.

What is the difference between Ok Caller vs Customer Service Representative?

AspectOk CallerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; sometimes additional training or certifications
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, utilities, customer supportRetail, banking, tech companies, customer support
Common Search & ComparisonCustomer support, inbound calls, telecommunication rolesCustomer service, client support, inbound/outbound calls

Ok Caller and Customer Service Representative roles both involve handling customer inquiries via phone. However, Ok Callers often focus on specific tasks like surveys or follow-up calls, while Customer Service Representatives provide broader support, troubleshooting, and account assistance. The credentials and work environments are similar, but the scope of responsibilities may differ based on the employer's needs.

More about Ok Caller jobs
What cities are hiring for Ok Caller jobs? Cities with the most Ok Caller job openings:
What are the most commonly searched types of Ok Caller jobs? The most popular types of Ok Caller jobs are:
What states have the most Ok Caller jobs? States with the most job openings for Ok Caller jobs include:
What job categories do people searching Ok Caller jobs look for? The top searched job categories for Ok Caller jobs are:
Infographic showing various Ok Caller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 28% Part Time, and 11% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,666 per year, or $21 per hour.

Service Center Representative - Bartlesville, OK ON-SITE

Sedgwick

Bartlesville, OK

Full-time

Re-posted 14 days ago


Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 321 frontline employees who took The Breakroom Quiz

208th of 304 rated insurance


Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Service Center Representative - Bartlesville, OK ON-SITE

Ready to make an impact? Join us at one of our vibrant Centers of Excellence! 📍Location: Bartlesville, OK - 117 W 5th St., 3rd Floor (corner of 5th and Keeler)

Why you'll love being part of our team:

  • Join a respected, rapidly growing insurance organization

  • Make a real difference by guiding people through life's most important moments

  • Build your expertise in insurance operations and customer service

  • Thrive in a supportive, team-focused environment with clear paths for growth and advancement

If you're ready to bring empathy, efficiency, and expertise to every interaction, we can't wait to welcome you aboard!

PRIMARY PURPOSE: Step into a vital role at the heart of the insurance claims process. As a Customer Experience Specialist, you'll be the first point of contact for policyholders during some of their most important moments. Your mission is to provide clear, compassionate, and knowledgeable support-ensuring every caller feels heard, informed, and confident in the process.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.

  • Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.

  • Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.

  • Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.

  • Assigns new claims to the appropriate claims handler.

  • Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.

  • Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
High school diploma or GED required. College courses preferred

Experience
At least one year of customer service experience (insurance or call center experience preferred)

Skills & Knowledge

  • Knowledge of medical terminology

  • Understanding of claims management

  • Strong communication skills with the ability to explain complex information clearly

  • Proficiency with Microsoft Office and the ability to navigate multiple systems simultaneously

  • Strong organizational skills

  • Familiarity with insurance terminology and claims processes

  • Strong organizational skills and the ability to multitask in a fast-paced environment

  • Ability to support multiple clients across communication channels and utilize multiple systems simultaneously

  • A collaborative mindset with the ability to work independently when needed

  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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