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Job Summary
Turnkey Instrument Solutions is seeking an Instrumentation Service Technician to support the installation, calibration, troubleshooting, repair, and maintenance of industrial process instrumentation throughout the Midwest. This role combines both shop and field service responsibilities, providing a unique opportunity to work with a wide variety of instrumentation and control systems across multiple industries.
In the shop, technicians assemble, wire, test, and configure control panels and instrumentation for customer projects. In the field, technicians travel to customer facilities to perform commissioning, calibration, preventative maintenance, diagnostics, and repairs on industrial instrumentation including pressure, temperature, level, flow, and gas detection systems.
This position is ideal for someone with a strong electrical or instrumentation background who enjoys solving technical problems, working directly with customers, and expanding their knowledge of industrial automation and process control.
Responsibilities:
Field Service

• Travel to customer facilities throughout the Midwest to install, commission, calibrate, troubleshoot, repair, and maintain industrial instrumentation and control systems.
• Perform preventive maintenance, inspections, and functional testing on pressure, temperature, level, flow, and gas detection instruments.
• Diagnose electrical, electronic, and process control issues while providing effective solutions.
• Complete accurate service reports, calibration records, and documentation in a timely manner.
• Communicate findings, repair recommendations, and equipment upgrade opportunities with customers.

Shop Operations

• Assemble, wire, test, and inspect industrial control panels from electrical schematics and layout drawings.
• Configure and test instrumentation for customer orders prior to shipment.
• Perform quality control inspections and document final testing.
• Work closely with engineering to resolve design or wiring issues and improve product quality.

Customer Support

• Serve as a technical resource for customers by explaining repairs, calibration results, maintenance recommendations, and equipment upgrades.
• Coordinate service activities with the Service Manager, Inside Sales, and Outside Sales teams.
• Identify opportunities for additional products or services that improve customer reliability and performance.
• Build strong customer relationships through professionalism and exceptional service.

Safety

• Follow all company, customer, OSHA, and site-specific safety policies and procedures.
• Maintain all required customer safety certifications and training necessary to access industrial facilities.
• Promote a safe, clean, and organized work environment.

Qualifications:

• Associate's degree (AAS) in Instrumentation, Electrical Technology, Electronics, Industrial Maintenance, or a related technical field, or equivalent hands-on experience.
• Experience working with industrial instrumentation, controls, electrical systems, or process automation preferred.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
• Strong mechanical and electrical troubleshooting skills.
• Basic computer proficiency including Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Self-motivated with the ability to work independently and manage multiple priorities.
• Professional customer service attitude and strong problem-solving abilities.
• Valid driver's license with a satisfactory driving record.
• Ability to travel throughout the Midwest with occasional overnight travel for customer support and training.
• Ability to lift up to 50 pounds and work in industrial environments, including climbing ladders, working at heights, and standing for extended periods.
• Ability to successfully complete pre-employment and random drug screening.

Preferred Qualifications:

• Experience calibrating pressure, temperature, flow, level, or analytical instrumentation.
• Experience with gas detection systems.
• PLC or industrial control panel experience.
• Knowledge of HART, Foundation Fieldbus, Modbus, or other industrial communication protocols.
• Experience working in power generation, manufacturing, chemical processing, oil & gas, food & beverage, pharmaceutical, or water/wastewater industries.

Why Join Turnkey Instrument Solutions?

• Diverse work supporting customers across multiple industries.
• Combination of shop and field service work.
• Opportunity to work with leading instrumentation manufacturers and technologies.
• Ongoing technical training and career development.
• Collaborative team environment with opportunities for advancement.
• Competitive pay, comprehensive benefits, paid time off, and retirement savings plan.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.