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Offshore Operator Jobs in Arizona (NOW HIRING)

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Director, Workforce Management

Phoenix, AZ · On-site

Lead the transition to a hybrid on/offshore operating model, managing capacity allocation between onshore staff and BPO partner to optimize service levels and cost * Serve as the enterprise authority ...

SmartRent

Director, Customer Service

Phoenix, AZ · Hybrid

... and operators simplify operations, cut costs and deliver exceptional resident experiences ... This role is responsible for leading diverse teams across the US as well as offshore in India ...

SmartRent

Director, Customer Service

Phoenix, AZ · On-site

... and operators simplify operations, cut costs and deliver exceptional resident experiences ... This role is responsible for leading diverse teams across the US as well as offshore in India ...

BCForward

Assembler

Tucson, AZ · On-site

$20.61/hr

Associate Manufacturing Operator - 3rd Shift * Schedule: Sunday night through Thursday night, 10:00 ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

BCForward

Security Officer - 3rd Shift

Phoenix, AZ · On-site

$18 - $19/hr

Monitoring and operating electronic cameras or other safety related equipment such as using radio ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

New

BCForward

Unarmed Security Officer

Phoenix, AZ · On-site

$19 - $20/hr

... and operating electronic cameras or other safety related equipment such as using radio ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

BCForward

Security Officers

Phoenix, AZ · On-site

$19 - $20/hr

... and operating electronic cameras or other safety related equipment such as using radio ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...

Deloitte

Manager - ServiceNow

Tempe, AZ · On-site +1

Standing up delivery governance and operating rhythms; driving backlog, sprint, and release ... Orchestrating cross-functional teams and vendors across onshore and offshore models; aligning ...

Deloitte

Manager - ServiceNow

Gilbert, AZ · On-site +1

Standing up delivery governance and operating rhythms; driving backlog, sprint, and release ... Orchestrating cross-functional teams and vendors across onshore and offshore models; aligning ...

Oscar Health

Director, Managed Business Services

Tempe, AZ · Hybrid

$147K - $193K/yr

Design and execute an operating model that supports scalability, ongoing risk mitigation, and the ... Set and enforce rigorous standards for all offshore and nearshore sites to ensure total adherence ...

Collabera

Internet Security Specialist

Phoenix, AZ

... offshore technology services and solutions to premier corporations. Over the past few years ... PGP, MBAM/Bitlocker, Windows operating systems, Excel, and Visual Basic. Qualifications Required ...

Oscar Health

Director, Managed Business Services

Tempe, AZ · Hybrid

$147K - $193K/yr

Design and execute an operating model that supports scalability, ongoing risk mitigation, and the ... Set and enforce rigorous standards for all offshore and nearshore sites to ensure total adherence ...

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Offshore Operator information

See Arizona salary details

$19

$32

$43

How much do offshore operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for offshore operator in Arizona is $32.62, according to ZipRecruiter salary data. Most workers in this role earn between $27.98 and $36.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an offshore operator?

To thrive as an Offshore Operator, you need a strong background in mechanical or process operations, safety procedures, and hands-on troubleshooting, typically supported by relevant vocational training or a technical degree. Proficiency with control systems, offshore safety certifications (such as BOSIET or HUET), and standard industry equipment is essential. Effective teamwork, adaptability, and strong communication skills set candidates apart, especially in high-pressure and remote environments. These skills are crucial for maintaining safe and efficient operations on offshore platforms, where teamwork and rapid problem-solving are vital.

What is the typical work schedule and living arrangement for offshore operators?

Offshore Operators commonly work on a rotational schedule, such as two weeks on and two weeks off, where they live and work on the offshore platform during their shifts. Accommodations and meals are typically provided onboard, and operators may share living quarters with other crew members. The work environment is team-oriented, with strict safety protocols and regular coordination with engineers, supervisors, and crew. This schedule allows for concentrated periods of work followed by extended time off, but job seekers should be prepared for the unique challenges of remote living and limited personal space while offshore.

What is an offshore operator?

An Offshore Operator is responsible for operating and maintaining equipment on offshore oil rigs, gas platforms, or marine vessels. Their duties include monitoring production systems, performing safety checks, and ensuring efficient operation of machinery. They work in challenging environments, often on rotating shifts, and must follow strict safety protocols. The role requires technical skills, physical stamina, and the ability to work as part of a team.

What are popular job titles related to Offshore Operator jobs in Arizona? For Offshore Operator jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Offshore Operator jobs in Arizona look for? The top searched job categories for Offshore Operator jobs in Arizona are:
Offshore Operator jobs near you
Infographic showing various Offshore Operator job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,853 per year, or $32.6 per hour.

Director, Workforce Management

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Phoenix, AZ • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the Role

The Director of Workforce Management is a newly created senior role on the PSC Operations SVP's leadership team, built to establish dedicated WFM ownership at a critical inflection point. The Director will own end-to-end WFM strategy - forecasting, on/offshore capacity, real-time analytics, and tooling - and must be equally comfortable at the executive table and in the operational weeds, influencing across functions without direct authority.

What You'll Do:

  • Own the comprehensive WFM strategy across Customer Service, Application Verifications, Servicing & Collections, Fraud Operations, and QA/QI - spanning forecasting, capacity planning, RTA, schedule optimization, and technology roadmap
  • Lead the transition to a hybrid on/offshore operating model, managing capacity allocation between onshore staff and BPO partner to optimize service levels and cost
  • Serve as the enterprise authority on capacity decisions, providing cross-functional neutrality and executive-level visibility into workforce performance and staffing risk
  • Define and drive the WFM automation roadmap - queue monitoring, agent skilling, overflow strategy, and system integration - championing the shift from manual to automated, scalable processes
  • Partner with PSC Technology, Ops Product, and Analytics to ensure tooling integrations, forecasting models, and dashboards are stable, current, and actionable for leadership
  • Present WFM performance data and strategic recommendations to the SVP and senior leadership team
  • Lead and develop the WFM team, establishing clear expectations, coaching structures, and a proactive, data-driven culture
  • Define clear scope boundaries between WFM and adjacent teams to ensure focused accountability

What We Look For:

  • 8+ years in Workforce Management, with 3+ years in a senior leadership role in a multi-channel contact center
  • Experience managing hybrid on/offshore WFM models and BPO partner relationships
  • Proficiency with WFM platforms including automation, queue management, agent skilling, and system integrations
  • Strong analytical skills - SQL, Tableau, DBvisualizer, or equivalent; able to self-service data independently
  • Proven cross-functional influencer with a track record of measurable WFM performance improvement (SLA, occupancy, absence, cost)
  • Executive presence and communication skills; experience building or significantly maturing a WFM function

Nice to Have: 

  • Bachelor's degree in Business, Operations, Data Analytics, or equivalent experience
  • Background in fintech, financial services, or a high-growth startup environment
  • Experience leading WFM through a contact center model transition (single-site to multi-site or onshore to hybrid BPO)

What We Offer You: 

  • Competitive salary and stock option plan
  • Medical, dental and vision insurance with employer paid options
  • Flexible PTO
  • Competitive 401(k) and RRSP program
  • Opportunities for professional growth and development 
  • Paid parental leave
  • Health & wellness initiatives

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