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Offshore Client Representative Jobs in Washington

ABS Group

Consultant, Principal

Washington, DC · On-site

$120 - $140/hr

... ports, offshore organizations, and related stakeholders. Also supports business development, proposal efforts, client relationship management, and promotion of ABS Group's maritime consulting ...

Deloitte

Lead Forward Deployed Engineer, Palantir

Mclean, VA

$103K - $136K/yr

Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner ... Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource ...

Deloitte

ServiceNow Lead Forward Deployed Engineer

Rosslyn, VA · On-site

$116K - $153K/yr

Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner ... Lead FDE pods of 2-5 onshore-anchored and offshore-supported engineers, owning execution, resource ...

RICEFW Technologies,Inc

Data Modeler

Washington, DC · On-site

$62 - $80.50/hr

Client will hire over phone and Skype but local candidates preferred! Essential Job Functions ... diagrams) to represent business processes for the area under analysis * 4 Education: 4 years ...

RICEFW Technologies,Inc

Data Modeler

Washington, DC · On-site

$62 - $80.50/hr

Client will hire over phone and Skype but local candidates preferred! Essential Job Functions ... diagrams) to represent business processes for the area under analysis * 4 Education: 4 years ...

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Offshore Client Representative information

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How much do offshore client representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for offshore client representative in Washington is $30.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $38.65 per hour, depending on experience, location, and employer.

What is an offshore client representative?

An Offshore Client Representative acts as a liaison between the client and offshore operations, ensuring that project requirements, safety standards, and contractual obligations are met. They monitor activities on-site, oversee compliance with industry regulations, and report progress to stakeholders. Their role involves coordinating with contractors, addressing any operational concerns, and providing quality assurance to ensure project success.

What skills and qualifications are needed to be an offshore client representative?

To thrive as an Offshore Client Representative, you need a solid understanding of offshore operations, project management, and industry regulations, often supported by a technical degree and previous offshore experience. Familiarity with reporting software, safety management systems, and certifications like BOSIET or HUET are commonly required. Strong interpersonal communication, problem-solving, and negotiation skills help you bridge client needs and offshore project teams effectively. These competencies are vital for ensuring technical accuracy, meeting client expectations, and maintaining safe, productive work environments offshore.

What work schedule and living arrangements can I expect as an offshore client representative?

As an Offshore Client Representative, you will typically work on a rotational schedule, such as two weeks on followed by two or more weeks off, to accommodate the demands of offshore projects. During your time offshore, you will live on a platform or vessel, sharing accommodations and facilities with your team members. This role requires adaptability to a communal living environment and readiness to work extended hours as needed to oversee operations and address client concerns. Many professionals find that the focused work periods and extended time off provide a unique work-life balance. Being part of a close-knit crew also fosters strong teamwork and professional growth opportunities.

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Offshore Client Representative jobs near you
Infographic showing various Offshore Client Representative job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 8% Part Time, 2% Temporary, and 9% Contract. Highlights an 66% Physical, 4% Hybrid, and 30% Remote job distribution, with an average salary of $62,963 per year, or $30.3 per hour.

Customer Service Representative

Jobs for Lebanon

Washington, DC • On-site

$1.3K/mo

Other

Re-posted 24 days ago

Job description

Customer Service Representative

Phoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international communities with success since 1970. They offer a wide range of insurance products and risk management services, including Embassies & Diplomatic Missions, Commercial, Life and Disability, Employee Benefits, and Private Clients. Given that the agency is client-focused, customer experience is at the top of its priorities. The client's most valued asset is its people. Finding the right people is vital to providing a great customer service experience. Their human capital is their competitive advantage; it is what truly separates them from what the competition views as the industry standard for customer service. As recipients of the GOLD Stevie Award for Best in Customer Service, their standards for providing the best customer experience are extremely high. This position offers ample training and the opportunity to join an exceptional American firm that is expanding its international presence.

Job Description

The Customer Service Representative provides customer service to clients, in addition to assisting and supporting the account management team with a wide range of responsibilities and tasks including:

  • Provide administrative support to Account Executive and Account Manager.
  • Assist Account Executives/Managers in coordinating all aspects of client activities.
  • Provide exceptional customer service by communicating and responding to clients and carriers in a timely manner via phone or email.
  • Handle multiple types of customer experience inquiries, resolve service concerns, document customer requests, and complete changes to policies which do not require a license.
  • Effectively manage claim inquiries and follow up.
  • Contact insurance carriers for acknowledgement, status, and potential escalation for pending claims.
  • Assist with billing retrieval and follow up with clients for payments and documentation.
  • Assist with Mortgagee change requests.
  • Assist with documentation for quotes received, policies issued and endorsements.
  • Assist account management team with eligibility requests.
  • Assist with billing audits and correcting errors by providing the necessary documentation.
  • Enter and update client policy information in agency management system Epic.
  • Update and organize client files and records.
  • Data entry and research.
  • Assist with projects as needed to support team and agency.

This is a full-time position with an expectation to be online and available from 8:30 AM to 5:30 PM EST (15:30 to 00:30 Beirut Time) Monday through Friday. This role has a salary of $1300/month.

Qualifications
  • Highly fluent in both English and Arabic
  • 2+ years of professional work experience
  • 1-2 years of experience in customer service
  • Excellent working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Self-motivated with the ability to work effectively as part of a team or on individually assigned tasks
  • The ability to work in a fast-paced environment where time-management and prioritization skills are essential
  • Detail-oriented and systematic in their working style
  • Able to quickly learn new critical internal work management software
  • Access to a high-functioning computer and exceptional internet connection
Additional Information

All your information will be kept confidential according to EEO guidelines.

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