Offshore Automation Jobs in Florida (NOW HIRING)

Job Summary:
WAI Global is a global aftermarket leader headquartered in South Florida, focused on practical enterprise AI and automation. The Manager, AI Automation Engineer is responsible for turning approved AI-enabled use cases into working workflows and solutions, collaborating with various stakeholders to ensure successful implementation and adoption of AI tools.
Responsibilities:
• Manage and support the design, build, implementation, rollout, and continuous improvement of AI-enabled workflows, internal productivity tools, and agent-based solutions across multiple business functions.
• Partner with business stakeholders to understand process pain points, manual work, decision points, workflow dependencies, controls, exceptions, and improvement opportunities.
• Translate business needs into practical workflow steps, prompts, business rules, logic, integrations, user-facing experiences, test plans, acceptance criteria, documentation, and support procedures.
• Build, configure, or help maintain AI-enabled workflows using approved AI tools, workflow platforms, scripts, APIs, enterprise systems, and other technical building blocks.
• Lead or support discovery sessions, process mapping, future-state workflow design, solution design documentation, testing, rollout planning, training, feedback collection, and benefit tracking.
• Configure or guide prompt flows, workflow logic, tool usage, escalation paths, source citation, human-in-the-loop steps, and other controls in alignment with WAI's AI governance expectations.
• Coordinate with IT, data, security, AI platform resources, offshore engineers, and external partners on access, integrations, architecture review, production readiness, delivery execution, and ongoing support.
• Test solutions for accuracy, reliability, usability, data handling, security considerations, and alignment with business requirements before deployment.
• Monitor live solutions, troubleshoot issues, document defects, gather user feedback, recommend improvements, and help ensure workflows continue to perform as business needs evolve.
• As the program scales, provide coaching, day-to-day direction, or performance input for AI Automation Engineers, project contributors, vendors, or remote delivery resources as assigned.
Qualifications:
Required:
• Experience building, configuring, supporting, or leading workflow automation, AI-enabled tools, business systems, data workflows, application integrations, internal tools, or similar technical/business transformation work.
• Ability to translate business problems into workflows, requirements, prompts, rules, integrations, test plans, acceptance criteria, documentation, and implementation steps.
• Hands-on fluency with AI-enabled workflows using some combination of large language models, prompt design, retrieval-augmented generation, chatbots, AI agents, workflow orchestration, or similar approaches.
• Working knowledge of technical building blocks such as APIs, JSON, scripting, SQL, Python, workflow automation tools, enterprise systems, or similar capabilities.
• Comfortable working with both technical and non-technical stakeholders, including business users, functional leaders, process owners, IT, data/security partners, vendors, and remote or offshore technical resources.
• Strong judgment about when automation is appropriate, when human review or escalation is needed, and how to balance speed, usability, reliability, data handling, controls, and long-term scalability.
• Organized, detail-oriented, collaborative, and energized by a fast-changing AI environment where standards and delivery patterns are still being built.
• A bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, Business Systems, Operations, or a related field is preferred.
• Experience in automation, AI-enabled tools, software development, business systems, process improvement, data workflows, workflow tools, application integration, or a related technical/business transformation role is expected.
Preferred:
• Experience with automation platforms such as Microsoft Power Automate, Power Platform, UiPath, Zapier, Workato, Make, or similar tools.
• Experience with AI tools or platforms such as Microsoft Copilot Studio, Azure AI, Enterprise LLM tools, RAG frameworks, agent orchestration tools, workflow tools, or similar technologies.
• Experience working with operational functions such as Customer Service, Supply Chain, Finance, HR, Sales Support, Product/Catalog, Operations, Shared Services, manufacturing, distribution, or other complex business environments.
• Experience coordinating offshore or remote technical resources, vendors, implementation partners, or cross-functional project teams.
• Experience coaching engineers, analysts, citizen developers, project contributors, or business users.
• Certifications or formal training in Microsoft Power Platform, Azure AI, automation platforms, project management, data analytics, Lean/Six Sigma, business process management, or related technical areas.
Company:
WAI Global is a manufacturer and distributor of industrial products for the automotive, agricultural, industrial, and marine industries. Founded in 2010, the company is headquartered in Miramar Beach, USA, with a team of 501-1000 employees. The company is currently Late Stage.